Reviews

Sort By: Date Most Helpful Rating 61-70 of 76 Reviews
Chris   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jul 16, 2023

Email Chris  |  50-65 years of age  |  Experience level: 2-5 safaris

Great Service.
5/5

Contacted Lilly about a trip for March but had to change dates because of a family illness.
Lilly was great and set up a perfect schedule taking into account our preferences (wanted to include Fish River Canyon and Skeleton Coast). She was able to book accommodations/vehicle at short notice for June/July.
The route was great and the accommodations all good.
Lilly was available quickly when there was a very minor problem with a lodge in Etosha (not her fault) and we were able to choose from various options.

Emerson Zanin   –  
Brazil BR
Visited: June 2023 Reviewed: Jul 3, 2023

Email Emerson Zanin  |  35-50 years of age  |  Experience level: first safari

The best support I could have
5/5

I found Great Explorations Namibia through Safari bookings site and I'm glad by have done this choice.
Anja was my agent and she is a wonderful professional has an enormous patience (I do ask a lot of questions). She helped me organizing this amazing vacation I had around Namibia. From the moment I landed at Windhoek till the last day, everything was organized and worked just as expected. The car, all my stays, maps, tours' tips, security guidance, etc. Everything was perfect and well explained.
I truly recommend for the ones looking for a safari, especially if it will be the first one, Great Explorations Namibia is your best choice.

Mafalda   –  
Portugal PT
Visited: June 2023 Reviewed: Jun 16, 2023

Email Mafalda  |  20-35 years of age  |  Experience level: first safari

Everything went perfect!
5/5

It has been years since we wanted to do this trip and it was amazing when we finally did it! Great Explorations took care of everything and they were available for any assistant we might need at anytime which provides an extra security in such a trip. Thank you Lilly for all!

Duco J.   –  
United States US
Visited: May 2023 Reviewed: Jun 15, 2023

Email Duco J.  |  50-65 years of age  |  Experience level: first safari

Lilly and her team were amazing; super helpful, knowledgeable and responsive throughout the process.
5/5

What an incredible experience. I reached out to several travel agencies with a vague idea of planning a family trip to Namibia. Lilly (Great Explorations Namibia) responded right away and put a sample itinerary together with a route, lodges to stay, things to do, excursions to consider, etc. We had some specific ideas and changes in mind and she was very responsive, modifying the plans, providing suggestions, etc.
Once the plans were finalized, she arranged and booked everything (rental 4x4 vehicle, airport transfer, lodges, etc.). Making payments was easy (I have to admit that I was a bit nervous sending a sizeable sum of money to a country in Africa) but all that worked without any problems. Upon our arrival in Windhoek, everything worked like a charm and we had no issues. Even in the one private game reserve where we were not 'on the list' at the gate to be allowed onto the property (still 40 miles on dirt roads from the actual lodge), a quick WhatsApp message to Lilly got that resolved in 15 minutes. Overall I can only highly recommend Lilly and her team!!

The trip itself was amazing and beyond what we expected. We had close-up encounters with lions, cheetahs, rhinos, elephants, wildebeest (i.e. 'the big five'), as well as giraffes, zebras, kudu's, oryx, springbok (thousands of them), hippos, crocs, warthogs, etc.. Great hiking on the sand dunes in Sossusvlei and fun riding quad bikes in the desert sand outside of Swakupmund. The desert scenery is beautiful (amazing sunsets!), the roads - while mostly gravel - are quite good. The lodges/accommodations were wonderful even though you're in the middle of nowhere. Internet access/wifi is available in most places (but with limited bandwidth) and in some places wifi was only accessible in the main lodge and not in the rooms (on the positive side, that forced us to actually enjoy our vacation and not be on email all the time).

All in all, a trip of a life time made possible by an amazing travel agent!!

Vaiva   –  
United Kingdom UK
Visited: May 2023 Reviewed: Jun 12, 2023

Email Vaiva  |  35-50 years of age  |  Experience level: first safari

Professional and reliable service
5/5

We did 14 days trip around Namibia and Lilly has done a great job in helping us to plan the trip. Every detail was carefully considered and planned according to our needs. All went smoothly from the beginning till the end. Very happy with the provided itinerary, accommodation, vehicle rent and the overall service which was great value for money. Highly recommended.

Paolo   –  
Switzerland CH
Visited: April 2023 Reviewed: May 19, 2023

Email Paolo  |  35-50 years of age  |  Experience level: first safari

the right choice for Namibia :-)
5/5

Being a photographer, I had high expectations for Namibia... after some research on the web, I decided to entrust the planning of my trip to Great Explorations Namibia. Lilly has shown a great love for her work: always very kind and professional! She proposed a 15-day self-drive itinerary, choosing very interesting stops... I definitely couldn't have asked for more! I also greatly appreciated the lodge options (some truly spectacular, like Okonjima Plains Camp) that allowed me to experience this journey in an even more special way. I initially requested a couple of changes about the accommodations, and there were no problems, of course. Upon arrival in Windhoek, just before picking up the rental car, Lilly gave us a practical bag containing some Namibia maps (essential, I would say!), vouchers to be handed to the resorts, a general program with distances between each stop, descriptions of the places, and various recommendiations about what to do and see during each stop... all very useful! The bag also included a power adapter and mosquito repellent spray ;-). Naturally, if we had encountered any issues during the trip, we could have contacted Lilly at any time. Additionally, since we chose a Suzuki Jimny for the rental car, Lilly made sure to request an additional jerry can from the car rental company (since the Jimny has a small tank), along with a second spare tire. Very good value for money. In conclusion... thank you, Lilly, thanks to your organization, this trip was absolutely unforgettable!

P.S. All communications are in English, so a basic knowledge of English is required.

Craig   –  
Switzerland CH
Visited: April 2023 Reviewed: Apr 26, 2023

Email Craig  |  20-35 years of age  |  Experience level: 2-5 safaris

We cannot recommend Lilly and Great Explorations Namibia enough!
5/5

Lilly and Great Explorations Namibia were incredibly helpful with planning our trip to Namibia, Botswana and Zimbabwe. Lilly was collaborative and gave useful insights and suggestions as we worked with her to plan our itinerary. The clear and transparent communication on trade offs on various decisions and prices were much appreciated. It is also clear Lilly has access to special prices with many of the lodges, that are not available if booking on your own. The trip itself was incredibly smooth in no small part due to her diligent work. We cannot recommend Lilly and Great Explorations Namibia enough!

paula moon   –  
South Africa ZA
Visited: March 2023 Reviewed: Mar 31, 2023

65+ years of age  |  Experience level: over 5 safaris

FANTASTIC
5/5

Everything was done for us and it all went smoothly. The only way to travel and we appreciated it greatly. We loved Namibia and the people that we came across. It was a wonderful trip and well worth the money spent. Organising for the next trip to get back there asap.

Paul H   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 23, 2023

Email Paul H  |  50-65 years of age  |  Experience level: over 5 safaris

Absolutely exceptional service every step of the way
5/5

From the very first communication Lilly was exceptionally knowledgable and efficient. Within minutes she’d sent me an itinerary that took into account everything I asked. And gave me all the options if I wanted to upgrade any part of it. The planning was brilliant and the execution even better. She arranged our car, transfers, hotels, tours everything. We usually do it all ourselves but Lilly made it so much easier, she took care of absolutely everything while giving us exactly what we wanted. The actual trip was brilliant and all through it Lilly was available if we had any questions or needed anything. She truly is a super agent, we couldn’t have asked for more

Baard Eilertsen   –  
France FR
Visited: March 2023 Reviewed: Mar 22, 2023

65+ years of age  |  Experience level: 2-5 safaris

High expectations - exceeded
5/5

Generally speaking Namibia turned out to be a fantastic country to visit with breathtaking, ever changing scenery, abundant wildlife, friendly people and providing a very high value for money. Lilly had concocted a two week tour for us which corresponded pretty exactly to what we wanted in terms of experiences and quality of lodging. All arrangements were easy to coordinate and we received all the information in a timely manner and to great detail. The self-drive option was great, allowing us to go at our own pace between lodges, much appreciated since we must have stopped every five minutes to enjoy the view along the way. The 4x4 rental car was in very good condition and the fridge in the back, powered by it's own battery with two days worth of autonomy, was a much welcome and useful feature for storing cold drinks and food for roadside snacks.

In short, the best vacation we've experienced ever and we can heartily recommend Great Explorations Namibia.

Average User Rating
5.0/5
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