Reviews

Sort By: Date Most Helpful Rating 71-76 of 76 Reviews
Sue   –  
United Kingdom UK
Visited: July 2023 Reviewed: Aug 1, 2023

Email Sue  |  50-65 years of age  |  Experience level: first safari

They were absolutely superb. Professional, always responded quickly, delivered the perfect holiday
5/5

I highly recommend using GEN. Great, prompt and accurate communication. Excellent knowledge of Namibia and created an ideal tour of the country for us as first time visitors. They dealt brilliantly with every aspect of our holiday and even accommodated our last minute panic when our flight home was changed. We are rebooking our next holiday with them now. Particular thanks to the brilliant Lilly who looked after us throughout our booking and the duration of our holiday

Jenna   –  
Mauritius MU
Visited: July 2023 Reviewed: Jul 28, 2023

Email Jenna  |  20-35 years of age  |  Experience level: 2-5 safaris

Helpful
5/5

Everything went very well, thank you for your help in the bookings, making everything easier in such a short delay.

We enjoyed our family trip very much. The choice of accommodations was great.

We would definitely recommend our friends to plan their holidays with you.

Chris   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jul 16, 2023

Email Chris  |  50-65 years of age  |  Experience level: 2-5 safaris

Great Service.
5/5

Contacted Lilly about a trip for March but had to change dates because of a family illness.
Lilly was great and set up a perfect schedule taking into account our preferences (wanted to include Fish River Canyon and Skeleton Coast). She was able to book accommodations/vehicle at short notice for June/July.
The route was great and the accommodations all good.
Lilly was available quickly when there was a very minor problem with a lodge in Etosha (not her fault) and we were able to choose from various options.

Vaiva   –  
United Kingdom UK
Visited: May 2023 Reviewed: Jun 12, 2023

Email Vaiva  |  35-50 years of age  |  Experience level: first safari

Professional and reliable service
5/5

We did 14 days trip around Namibia and Lilly has done a great job in helping us to plan the trip. Every detail was carefully considered and planned according to our needs. All went smoothly from the beginning till the end. Very happy with the provided itinerary, accommodation, vehicle rent and the overall service which was great value for money. Highly recommended.

Paolo   –  
Switzerland CH
Visited: April 2023 Reviewed: May 19, 2023

Email Paolo  |  35-50 years of age  |  Experience level: first safari

the right choice for Namibia :-)
5/5

Being a photographer, I had high expectations for Namibia... after some research on the web, I decided to entrust the planning of my trip to Great Explorations Namibia. Lilly has shown a great love for her work: always very kind and professional! She proposed a 15-day self-drive itinerary, choosing very interesting stops... I definitely couldn't have asked for more! I also greatly appreciated the lodge options (some truly spectacular, like Okonjima Plains Camp) that allowed me to experience this journey in an even more special way. I initially requested a couple of changes about the accommodations, and there were no problems, of course. Upon arrival in Windhoek, just before picking up the rental car, Lilly gave us a practical bag containing some Namibia maps (essential, I would say!), vouchers to be handed to the resorts, a general program with distances between each stop, descriptions of the places, and various recommendiations about what to do and see during each stop... all very useful! The bag also included a power adapter and mosquito repellent spray ;-). Naturally, if we had encountered any issues during the trip, we could have contacted Lilly at any time. Additionally, since we chose a Suzuki Jimny for the rental car, Lilly made sure to request an additional jerry can from the car rental company (since the Jimny has a small tank), along with a second spare tire. Very good value for money. In conclusion... thank you, Lilly, thanks to your organization, this trip was absolutely unforgettable!

P.S. All communications are in English, so a basic knowledge of English is required.

paula moon   –  
South Africa ZA
Visited: March 2023 Reviewed: Mar 31, 2023

65+ years of age  |  Experience level: over 5 safaris

FANTASTIC
5/5

Everything was done for us and it all went smoothly. The only way to travel and we appreciated it greatly. We loved Namibia and the people that we came across. It was a wonderful trip and well worth the money spent. Organising for the next trip to get back there asap.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
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