Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 571
  • 4 star 15
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 586 Reviews
Harry Trigg   –  
United Kingdom UK
Visited: April 2025 Reviewed: Apr 19, 2025

Email Harry Trigg  |  under20 years of age  |  Experience level: first safari

Our time with Champion
5/5

First of all I would love to mention that Champion fulfilled my everlasting wishes of my dream safari. We have booked through Serengeti smile and somehow my smile never disappeared while out on this trip created by Eliad who did an unreal job of putting it all together. The sights i saw were divine and my eyes felt like they were in paradise the amazing pictures of nature on the internet were well and truly beyond me. It wouldnt be the same without Champion as everyday his charisma lightened the jeep we stayed in. It made me feel comforted in times of need when i thought things were getting a bit rocky. I wish him the best well and true, through and through. I would highly recommend much love Harry

Oscar   –  
United Kingdom UK
Visited: April 2025 Reviewed: Apr 19, 2025

Email Oscar  |  under20 years of age  |  Experience level: first safari

Tour review
5/5

All round solid. Great accommodation with great trips sorted by Eliad. Our guide Champion was informative and very helpful. Overall great tour with Serengeti smile would recommend.

Deborah   –  
United Kingdom UK
Visited: April 2025 Reviewed: Apr 17, 2025

Email Deborah  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing Safari with a fabulous company
5/5

From the moment we looked into booking our safari, Serengeti Smile was great. The information provided on their website was comprehensive and when we contacted them for further details to tailor our trip, the responses were always informative and prompt. Eliad was the office representative who organised our trip. He was very attentive and answered all our questions. He tailored our trip to our needs. The accommodation he organised was truly amazing and luxurious. Even the night in the camp felt amazing and we were at one with the nature. Champion (Gody) was our safari guide. From the moment we met him we knew he was going to be fabulous. As a party of seven (4 adults and 3 teenagers) we had the jeep to ourselves. He was so knowledgeable and knew exactly where to take us. We saw an abundance of animals truly exceeding our expectations. Champion was always polite and great sense of humour making it a trip of a lifetime. Thank you Serengeti smile, Eliad and Champion!

Cheryl   –  
United Kingdom UK
Visited: April 2025 Reviewed: Apr 17, 2025

Email Cheryl  |  50-65 years of age  |  Experience level: first safari

Super professional company with amazing staff and drivers. staff and
5/5

We travelled as two families with teenage boys
Booking with Eliad was super easy, he's incredibly professional, helped make any changes we had to organise and was in contact throughout our trip. Champion was an absolute superstar!!! Such a great driver and incredibly knowledgable about the areas we travelled and all animals. He felt like one of the family after 5 days. We would definitely recommend Smile for a fabulous safari experience.

Phil   –  
United Kingdom UK
Visited: April 2025 Reviewed: Apr 12, 2025

Email Phil  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding, professional and friendly service throughout!
5/5

Serengeti Smile provided outstanding, professional and friendly service from the booking to the delivery. The communication from Eliad (travel consultant) was clear and nothing was too much trouble to amend and create a tailor-made private tour for a family of 7. Champion (driver/guide) was knowledgeable, reliable and good fun. He was passionate about wildlife and eager to provide his guests with the best experience of Tanzania's flora and fauna. I would highly recommend Serengeti Smile to anyone. In addition, Serengeti Smile are a Tanzanian company unlike many others, which may be factor in your choice to support the local economy.

Edward Dion   –  
United States US
Visited: April 2025 Reviewed: Apr 11, 2025

Email Edward Dion

Accommodating, knowledgeable, and excellent driver.
5/5

Serengenti smile went above and beyond to accommodate us and customize our Safari package. Our time in Arusha was limited and we had specific requests. For example, they coordinated a balloon ride during our 3 day safari and did not overcharge us. Most importantly, they were great in communicating with us on updates and changes.

Sai srinivas   –  
India IN
Visited: April 2025 Reviewed: Apr 2, 2025

Email Sai srinivas  |  35-50 years of age  |  Experience level: first safari

Mind-blowing
5/5

Loved seeing the cheetah and lion with the kill! Pius was an exceptional spotter and guide!

Nir Berko   –  
Israel IL
Visited: March 2025 Reviewed: Mar 31, 2025

Email Nir Berko  |  20-35 years of age  |  Experience level: first safari

Super good, great experience!
5/5

Serengeti Smile is an amazing company! Thank you so much for the quick response to every question we had, it truly made for a great experience.

Our 7-day safari tour was incredible! Every day took us to a new place, and it was amazing to see something different each time.

Our guide Champion was fantastic! He was kind, knowledgeable, and had an answer for every question we asked—and we asked a lot! He made sure everything was perfect and that we had everything we needed for the best experience.

If you’re booking a safari with Serengeti Smile, ask for Champion!

Coral   –  
Israel IL
Visited: March 2025 Reviewed: Mar 31, 2025

Email Coral  |  20-35 years of age  |  Experience level: first safari

A dream come true
5/5

Serengeti smile is an excellent company. With 24/7 availability. My husband and i went on our honeymoon and they made sure we will get taken good care at our hotels.
The company also does other trips and helped us with building our dream trip.

We had Champion as our tour guide. A brilliant young man with so much knowledge about the wildlife surrounding us and the african culture. He was so great at spotting the animals (from a far distance as well). He made sure we dont leave until we find every animal we hoped on seeing!
He was patient and a great company to be with.
Make sure u ask for Champion when u book your trip!

Kai   –  
Germany DE
Visited: March 2025 Reviewed: Mar 25, 2025

Email Kai  |  20-35 years of age  |  Experience level: first safari

A calm, very thoughtful and very smart guide with fantastic driving skills
5/5

Our three day tour was very well taken care of from start to finish. We had great preparation through WhatsApp in the weeks running up to our trip. In Tansania, we had a really great time and our high expectations in terms of hotels and sceneries were met.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 571
  • 4 star 15
  • 3 star 0
  • 2 star 0
  • 1 star 0
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