Reviews

Sort By: Date Most Helpful Rating 91-100 of 466 Reviews
Ashley   –  
Switzerland CH
Visited: October 2024 Reviewed: Oct 17, 2024

Email Ashley  |  50-65 years of age  |  Experience level: 2-5 safaris

Very professional
5/5

Very well organised, great communication and fantastic guide

Jingling   –  
China CN
Visited: October 2024 Reviewed: Oct 17, 2024

Email Jingling  |  20-35 years of age  |  Experience level: first safari

Highly responsible and promptly responsive tour operator, featuring engaging guides
5/5

Our group of four ladies embarked on a 7-day, 8-night safari in the Serengeti. Among several travel agencies, we opted for this locally-led company and were overall delighted with our experience. The company's liaison personnel were remarkably patient, promptly addressing our queries and actively resolving any unforeseen circumstances during the journey. The drivers and guides arranged for us were tremendously engaging and, being locals, possessed profound insights into animal behaviors.

The most unforgettable part of the trip was the visit to a tribal community and the opportunity to go hunting alongside a local hunter. The arrangements at the tented camp in the vast Serengeti Plains were truly remarkable—pristine, authentic, and comfortable. For our next visit, we plan to extend our vacation, allowing us to spend an additional days in the northern reaches of the Serengeti, anticipating the remarkable sights of lions on the hunt and wildebeests crossing the river. We are already looking forward to returning for another visit.

Ellie   –  
China CN
Visited: October 2024 Reviewed: Oct 16, 2024

Email Ellie  |  20-35 years of age  |  Experience level: first safari

Watching the 'Heavenly River Crossing' four times in one day.
5/5

We went on a 7-day, 6-night safari in early October and saw the 'Heavenly River Crossing' four times in one day. Serengeti Smile was definitely the best choice. Our consultant was Flora, who was very patient and answered all of our questions. Every accommodation she chose for us was incredibly cost-effective, and the route was 100% reasonable. Our guide was also amazing, able to predict the animals' behaviors in advance, so we easily saw the Big Five and everything we hoped to see. I will come back next year and choose Serengeti Smile again.

Scarlett   –  
China CN
Visited: August 2024 Reviewed: Oct 16, 2024

Email Scarlett  |  20-35 years of age  |  Experience level: first safari

It was really good trip! We enjoyed it a lot!
5/5

It’s value for the money, we have seen everything we wanted to see! Especially thanks for our tour guide he’s amazing! Everyone wants to go Tanzania should come to Serengeti Smile! I recommend it to all my friends!!!

BaLi   –  
China CN
Visited: October 2024 Reviewed: Oct 15, 2024

Email BaLi  |  20-35 years of age  |  Experience level: first safari

Serengeti's smile is a real smile
5/5

Serengeti's smile is very good! When we communicate with them in the early stage, they will give professional advice according to our needs and ideas and adjust the plan in time. Not only that, their reply is very timely, which allows us to know the relevant content as soon as possible. The guide Ibrahim is very professional and friendly. He can find animals at the first time and help us find the best place to see. Coupled with his professional explanation, we have a deeper understanding of animals. In a word, we are very satisfied with this Safari and would like to express our gratitude to Serengeti's smile again!

Virginia   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 14, 2024

Email Virginia  |  65+ years of age  |  Experience level: 2-5 safaris

Highly recommended and efficient
5/5

very helpful & responded promptly to any questions. All expectations met or exceeded. The tour provided an amazing experience.

KK   –  
China CN
Visited: October 2024 Reviewed: Oct 14, 2024

Email KK  |  20-35 years of age  |  Experience level: first safari

wonderful
5/5

It's a wonderful trip with Serengeti smile! You can't believe that we saw the wildbeast crossing the river 4 times in one day! Jeremiah always responses quickly online. Our guide Peter shared many knowledge with us.

Pratap   –  
United States US
Visited: October 2024 Reviewed: Oct 14, 2024

Email Pratap  |  20-35 years of age  |  Experience level: first safari

We saw the big 5!
5/5

We covered Serengeti, Ngorongoro, Manyara, Tarangarine national parks. Our tour guide was friendly and we saw many wildlife during game drives.

Liu   –  
China CN
Visited: October 2024 Reviewed: Oct 13, 2024

Email Liu  |  35-50 years of age  |  Experience level: first safari

There are no more words to describe our thanks to Erick, a very kind, dedicated and helpful guy
5/5

Not only helped us customize the perfect itinerary, but also kindly helped us solve other problems! Highly recommended! Please contact Erick! The perfect choice that can't go wrong!

Meng   –  
China CN
Visited: October 2024 Reviewed: Oct 12, 2024

Email Meng  |  20-35 years of age  |  Experience level: first safari

Perfect!It's so fun!
5/5

Guide Eric's service is very professional and polite. The five-day safari took us to find many lovely animals. Although the safari is long every day, I am glad to have a relaxed and pleasant experience. I will recommend ‘Serengeti Smile’ to friends around me who want to go to Tanzania safari.

Average User Rating
5.0/5
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