Reviews

Sort By: Date Most Helpful 141-150 of 456 Reviews
Raj & Bal   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 20, 2024

Email Raj & Bal  |  35-50 years of age  |  Experience level: first safari

Attention to detail in curating an unforgettable safari experience
5/5

From the point of initial contact to keeping us updated on what we needed, answering questions quickly and sending links on reading - Erick from Serengeti Smile was brilliant!
We had contacted approx 8 tour operators but Erick was always quick to get us the answers we needed to create an informed tour. He helped us curate the ideal itinerary for what we wanted to see and stayed within our budget.
Where he couldn’t get us the accomodation he upgraded it at no extra cost to us and where he could booked our family of four into a family villa/tent/accomodation.
Out there the guides were punctual, polite and always went that one step further to ensure we got to see the best of the animals in their natural environment.
Accomodation was great and we even got to see the migration. Experience was brilliant and we want to say a huge thank you to Serengetismile for arranging an unforgettable holiday for our family. We’ll be recommending you to everyone.

Sauvane   –  
France FR
Visited: August 2024 Reviewed: Aug 20, 2024

Email Sauvane  |  20-35 years of age  |  Experience level: first safari

It is a company that listens and is available
5/5

The stay is perfectly done. Everything was perfect. The organization was very good. Our guide, Zacharia, was very accommodating, available. Meals was very good and accommodations were very nice.

Gurdip Juty   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 19, 2024

Email Gurdip Juty  |  50-65 years of age  |  Experience level: first safari

Excellent service and faultless to the end!!
5/5

Serengeti Smile was super efficient from start to finish, providing a faultless service. They were accommodated every request we had and provided a tailored service. Best of all was the driver Champion, he was knowledgeable about the tour and very socialable.
I would definitely recommend Serengeti Smile to my friends and family and give a big push for Champion to be the guide!!

Sharon   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 19, 2024

Email Sharon  |  50-65 years of age  |  Experience level: first safari

Professional, quick and knowledgeable
5/5

Wow, an amazing trip from start to finish. Our airport changed at the last minute but it was no problem for Serengeti Smile as they picked us up from the new one.
Our tour guide Champion, was very knowledgeable on the safari and very helpful to drivers who had broken down by fixing their cars!
The company found out lost luggage, again amazing and if we came again, I would use Serengeti Smile

Jasmine   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 19, 2024

Email Jasmine  |  20-35 years of age  |  Experience level: first safari

A Champion!
5/5

This was my first time to Tanzania and the tour was amazing.

Champion was a great driver & his amazing eye would get us to great spots to get amazing pictures! He was super friendly and chatty and was highly informed of all of the animals we saw on the 5 days.

We lost one of our suitcases on the journey here but Eric & the Smile Team were quick to contact Kenya Airways and locate & receive our luggage.

Can’t recommend Smile highly enough!

Claire   –  
Malta MT
Visited: August 2024 Reviewed: Aug 16, 2024

Email Claire  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing guides & service, they made our trip truly special!
5/5

Serengeti Smile made our trip to Tanzania truly special! Special thanks goes to our guides Emmanuel and Dominic, who were very informative and tried their best to show us the best that Tanzania has to offer. We are so grateful for their company during our trip, it made it even more special. Thank you so much!

Christian Prazzoli   –  
Italy IT
Visited: August 2024 Reviewed: Aug 15, 2024

Email Christian Prazzoli  |  50-65 years of age  |  Experience level: 2-5 safaris

Efficiency, quality and courtesy.
5/5

Perfect organisation with quick reply’s and assistance for any requirement or changes I asked to plan the trip.
5 star as value for money
I will for sure book again with Serengeti smile if will be back in Tanzania

Freya   –  
China CN
Visited: August 2024 Reviewed: Aug 14, 2024

Email Freya  |  20-35 years of age  |  Experience level: first safari

efficient and professional
5/5

We appreciate the help from our guide Champion and the operator Erick. Eric is very efficient in response and preparing the travel agenda. Champion is very professional in looking for animals and taking good pictures. We have witnessed the big five. Really lucky to have the wonderful holiday.

The guide Champion was very professional in finding animals and had a very good eye. All six of us sisters in my group saw the animals we wanted to see.

(automatic translation from Chinese)

Grace liang   –  
China CN
Visited: August 2024 Reviewed: Aug 14, 2024

Email Grace liang  |  20-35 years of age  |  Experience level: first safari

Best experience lifetime with the BEST Safari guide Champion. Cool!
5/5

Serengeti Smile can arrange everything for you perfectly, so just choose it !!!

zola   –  
China CN
Visited: August 2024 Reviewed: Aug 14, 2024

Email zola  |  20-35 years of age  |  Experience level: first safari

it is an unforgettable and wonderful journey
5/5

The whole Safari, I saw a lot of animals, and I knew a lot of animals
The accommodation throughout the whole trip was also very clean and the food was very good

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 456
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
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