Reviews

Sort By: Date Most Helpful 151-160 of 456 Reviews
Oliver T   –  
Canada CA
Visited: December 2023 Reviewed: Jan 5, 2024

Email Oliver T  |  35-50 years of age  |  Experience level: first safari

Great experience with Serengeti Smile
5/5

We had a fantastic 4 day safari experience with Serengeti Smile.
Erick was handling the back office tasks - everything was smooth. Timely and respectful communication - all drives and accommodations were as promised in the original quote. He was very flexible and accommodated all our needs, including a drive from Arusha to Nairobi.
Our driver Baraka was the best: very knowledgable about wildlife and the parks. Our discussions were lots of fun and he went above and beyond to provide us a memorable safari experience.

I would highly recommend this company for my friends!

Kacie   –  
United States US
Visited: December 2023 Reviewed: Jan 6, 2024

Email Kacie  |  20-35 years of age  |  Experience level: first safari

Great communication and fun trip
5/5

We did a luxury 12 day trip with Serengeti Smile that included safari and beaches. The communication throughout was amazing and we were able to customize our trip. It was reasonably priced! We HIGHLY recommend doing the hot air balloon tour - it’s worth it.

I encourage folks to look up the hotels being booked to ensure they’re what you expect. Accommodations vary and you should know what to expect. Luxury is defined differently by everyone.

Our safari guide, Goodluck, spent so much time with us looking for animals and we had a blast. He gave us animal info and made sure we saw everything we wanted.

Nungwi beach in Zanzibar is very crowded and not what we expected. If we were to go back we’d go for a quieter area of the island. But we still were able to relax. Do your research to ensure you know which area is best for you.

Overall a great experience with Serengeti Smile.

Sonia   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 10, 2024

Email Sonia  |  35-50 years of age  |  Experience level: first safari

Absolutely incredible
5/5

Thank you so much to Serengeti Smile for an incredible tour. An even bigger thank you to our tour guide, Fadhil. He was amazing, super knowledgeable about the area and animals and ensured we got the best views and all with a smile. We saw so many animals. A dream like experience. We specifically chose this package as you get a full day in the Ngorongoro Crater. The accommodation at Marera Lodge and Sero Camp was fabulous and the lunch boxes were epic.

Serena   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 10, 2024

Email Serena  |  35-50 years of age  |  Experience level: first safari

Had the best time on this Safari
5/5

My friend and I had the very best time on this safari. We saw over 60 different kinds of animal in just a few days! Our guide Fadhil was so good and knowledgable and made sure that we got to see as much as possible. Some of the animals like the lions and elephants came really close to the car! The car was really comfy and had a fridge and charger on board in case your battery runs low with all the photos you will want to take. The accommodation was also brilliant. We stayed at the Manera Valley Lodge and Sero camp and both were wonderful. Really good food and nice rooms, can't complain about anything, brilliant service and all the staff were so friendly. Would recommend our guide and this tour to anyone. Just excellent. Getting to spend the day in the crater is a must!

Steve and jeannette cleak   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 11, 2024

Email Steve and jeannette cleak  |  50-65 years of age  |  Experience level: first safari

Efficient responsive excellent
5/5

I couldn't recommend them enough.
Seamless from start to finish.
And everything with a smile. Couldn't do more for us. Go out of their way to make you welcome and meet whatever your requirements.

Gaia   –  
Italy IT
Visited: January 2024 Reviewed: Jan 11, 2024

Email Gaia  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredibly professional tour operator
5/5

Me and Matteo did the 4-Day safari experience from dec 31 to jan 3rd starting from Arusha under the guidance of John, our special guide that greatly contributed to enriching our experience!
Day 1 we visited the Tarangire park, wonderful animals and landscapes
Day 2 and 3 - Ngorongoro park, Maasai village and Serengeti were we found ourselves immersed into paradise, everywhere we looked we could see incredible landscapes and animals everywhere. We slept in the Sera tented camp and Karatu tended camp that is situated inside the Serengeti and gives a full experience of the African safari wildlife.
Day 4 - Ngorongoro Crater: a natural wildlife park that doesn't even seem real. In the crater all the animals live side by side in harmony creating a truly magical place that we will never forget.
Every place and experience was enriched by our guide John that wisely indicated facts about the environment and the animals all along the way and made our safari even better.
We suggest to everyone to book through this tour operator - they are the best!

Z. Family   –  
Qatar QA
Visited: January 2024 Reviewed: Jan 11, 2024

Email Z. Family  |  35-50 years of age  |  Experience level: first safari

Excellent organization !
5/5

Value of money is guaranteed with this agency we compared with other tourist staying at same lodges doing the same circuit but paying more...

Helle   –  
Denmark DK
Visited: January 2024 Reviewed: Jan 14, 2024

Email Helle  |  35-50 years of age  |  Experience level: first safari

Excellent 6-day safari trip (The Great Migration Tour)
5/5

We had an absolutely amazing trip with John our driver and guide from Serengeti Smile. We saw so many different habitats and countless animals. John was always very patient with us taking pictures. Accommodations were all good and the food lovely throughout the trip. We can highly recommend Serengeti Smile!

Popat family   –  
United Kingdom UK
Visited: December 2023 Reviewed: Jan 17, 2024

Email Popat family  |  50-65 years of age  |  Experience level: first safari

Alberto was brilliant when we were booking our safari trip, always gave the best advice.
5/5

We booked this trip very last minute but Alberto guided us very well, perfect itenary right amount of time we went for.
The lodges and the camp was really good.
The driver Zakaria was very good, we managed to see all the animals we wanted to see and the weather was perfect for safari.
I would definitely recommend Serengeti smiles to anyone booking safari

Mayara Duarte Ziroldo   –  
Brazil BR
Visited: January 2024 Reviewed: Jan 18, 2024

Email Mayara Duarte Ziroldo  |  35-50 years of age  |  Experience level: first safari

Serengeti Smile is absolutely perfect!
5/5

Planning our adventure with Serengeti Smile was the best decision we made!
I’ve read a lot of reviews about several companies and Serengeti Smile reviews were all true! The company is serious, the price is fair and you can be sure they will provide the best program for you, adjusting everything according to your needs.

From the first moment we made contact they were fast and available with all the doubts and requirements. We made a lot of demands, to fit the necessities of a family group (with a pregnant woman), and they were always very good in advise and make all the effort to set a perfect program for us, making all the changes we needed (specially about food and accommodations).

We had only a few days (07) to see all we wanted and they made it! We went to Serengeti, NgoroNgoro, Lake Manyara, Tarangire and Kilimanjaro and everything was perfect. The schedule was tight, but very good. We went to Serengeti first (the domestic flight were included in our quote) and then the other places until Kilimanjaro, from where our flight back home departed.

The car was safe, comfortable and very clean, the food and water provided was good and sufficient and our guide Mussa is one of a kind! He is very good driver, gentle, patient and has A LOT of experience in Safari. He can see a lion lying on the grass from miles and miles away! He has a lot of information not only about the animals, but also about plants, birds and culture, and this absolutely made all the difference for us. He make all the efforts he could to make sure we saw all the things we wanted to see.

I definitely recommend Serengeti Smile for your Tanzania adventure!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 456
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Serengeti Smile, not SafariBookings