Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
PT
Email Francisco | 20-35 years of age | Experience level: first safari
Professional
3 day midrange safari to Tarengire, Ngorongoro Crater and lake Manyara.
Great experience.
Email Christine | 50-65 years of age | Experience level: 2-5 safaris
Out of this world safari
From initial contact I found Jeremiah from Serengeti Smile extremely professional and helpful. He organised an amazing itinerary for my whole family if 7 which catered for all our requirements and what we wanted to see on our safari. Jeremiah kept in touch with me everyday misfit out of his working hours because I was in work myself. Nothing was too much trouble for Jeremiah even when we arrived in Zanzibar and had left our safari walking boots at home Jeremiah went out in his lunch hour and sources me a pair of boots that he gave to our tour guide for us. Jeremiah was amazing and went that extra Mike to ensure we would be happy. Tge safari itself was unbelievable we went to Serengeti and everything was very organised from us getting picked up at our hotel right through to getting dropped back off on day 3. We had an amazing tour guide called Peter who we really enjoyed spending 3 days with him. He was very helpful, friendly, polite and fun! We were lucky enough to see all the big 5 on our trip as Peter knew exactly where to go to find them. Our first night was at safari view luxury campsite where we stayed in luxury clamping style tents. The site took us to a rock fit sunset which was breathtaking! Unbelievable views of the sunset over the Serengeti - a view I will never forget! Second day we did another tour and headed to Ngorongoro. We asked if we could visit a Maasai village and our brilliant tour guide didn’t disappoint and took ua. This was mind blowing seeing how these tribes live! Again another d orris fe I will never forget. Our 2nd night was spent in rhino lodge which is night up near Ngorongoro crater. In tge 3rd day before setting off back to our hotel we spent the day at the crater seeing all the wildlife and how Greg live and we’re migration takes place. An unforgettable safari Nx organised expertly by Jeremiah. Highly recommend him and this company if you want a safari you won’t be disappointed with
US
Email Cheryl | 35-50 years of age | Experience level: first safari
Excellent Safari trip with Champion
We enjoyed our safari adventure with Champion and Serengeti Smile. We saw all the big five, wildebeests crossing the river and many other animals. Champion is a great guide making sure we are safe with the bumpy road condition and he’s good at finding animals and place to take photos. We had a great time and highly recommend this tour company and Champion.
Email Ian | 50-65 years of age | Experience level: 2-5 safaris
Great communication and excellent service.
From the initial enquiry, Erik, our sales representative, was always quick to respond to our questions. Booking at a busy time he worked hard to ensure we stayed in the accommodation we were looking for and organised great alternatives for the ones that were not available.
During our trip, Erick was on hand for any questions, and organised for luggage that we didn’t need after our safari to be stored so we didn’t have to take it out to Zanzibar. Overall an amazing trip and we would recommend Serengeti Smiles to family and friends.
CN
Email Su | 20-35 years of age | Experience level: first safari
Champion is good at finding a great spot for observation of wild animals.
The tour is exciting. We've seen all big five and especially the wildebeests crossing Mara river and the crocodiles attaching. Our guide is familiar with the animals and shares his knowledge about animals. And most importantly, the ride is safe.
US
Email Bruce | 20-35 years of age | Experience level: first safari
The tour operator is awesome
We saw big 5 and herds of wildebeest crossing river
CN
Email Becky | 20-35 years of age | Experience level: first safari
Excellent experience
The 6 day safari with Serengeti Smile was excellent. My guide Champion has made my dream come true. We've seen all the Big Five, wildebeest crossing the river and many other animals. The accommodation was also fine.
US
Email Bo | 20-35 years of age | Experience level: first safari
Champion is the best!! Love it! Saw all the animals we want
6 days trip seeing 50+ animals and saw the Mara river cross! Our driver champion always know how to find the best spot and did great job on explaining and he is also very joyful and brought a lot of fun. Driving is also smooth
US
Email wendy | 20-35 years of age | Experience level: first safari
good
very good, reliable.
office responsive.
guide champion is the best.
TW
Email Sherry | 20-35 years of age | Experience level: 2-5 safaris
Fantastic experience with Serengeti Smile
I found Serengeti Smile through this page, and after my experience, I can confidently recommend this company to others.
We embarked on a five-day safari in early September, and it was an unforgettable adventure.
First, a huge shout-out to my amazing consultant, Erick, who promptly and kindly addressed all my tricky questions and special requests regarding accommodations. After hiking Kilimanjaro, my father and I were completely exhausted and had to postpone one day of our safari. Despite it being a Sunday, Erick took my call and went the extra mile to negotiate with his director and the accommodations on our behalf. Thanks to his help and Serengeti Smile’s flexibility, we were able to reschedule and fully enjoy our safari.
Secondly, our driver-guide, Jackson, was outstanding. Not only was he an experienced guide, but he was also incredibly responsible and respectful. He catered to our preferences, including adjusting the timing of our daily game drives, and shared extensive knowledge about the wildlife throughout the journey. One of the most impressive parts of the trip was when we ventured to Northern Serengeti to witness the Great Migration. Despite the long drive and limited time, Jackson managed to get us there on time and found the perfect spots to watch the incredible wildebeest river crossings.
Overall, I highly recommend Serengeti Smile for anyone planning a safari. It was truly a once-in-a-lifetime experience, with excellent wildlife sightings, comfortable accommodations, and seamless logistics. The only thing I would suggest for both the company and future clients is that, beyond the payment link they provide, Serengeti Smile doesn’t have a credit card machine at their office for on-site payments. This was a bit inconvenient for us, as we had to receive a payment confirmation PIN via SMS, and our phones were already switched to local lines. We nearly got stuck at the office due to this payment issue.
That aside, I hope anyone reading this review has an equally fantastic safari experience!
