Reviews

Sort By: Date Most Helpful Rating 281-290 of 449 Reviews
Ingrid   –  
France FR
Visited: February 2024 Reviewed: Feb 7, 2024

Email Ingrid  |  50-65 years of age  |  Experience level: first safari

Best service and guide
5/5

We had a marvelous time with Champion, our guide from Serengeti Smile.
He’s so thoughtful, as well as knowledgeable and made a point for us to have the Big Five to count for.
Always on time, from the pick up until the drop off.
He knows wonderful spots to have the best lunch experience.
It was absolutely amazing and we highly recommend this guide.
Thank you Champion and Serengeti Smilie for this incredible experience !!

Sarah   –  
Austria AT
Visited: November 2023 Reviewed: Feb 4, 2024

Email Sarah  |  20-35 years of age  |  Experience level: first safari

PERFECT :)
5/5

We had a wonderful safari with Serengeti Smile.
Even the offer was well thought out and tailored to our wishes
The tour itself was wonderful.
The guides were very nice and extremely competent.
To recommend without reservation!

Jeff Brown   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 2, 2024

Email Jeff Brown  |  65+ years of age  |  Experience level: 2-5 safaris

Serengeti Smile are an efficient, friendly, reliable safari/beach tour operator.
5/5

I hadn't heard of Serengeti Smile before, contacting them after chancing across their website while googling safari/beach holidays in Tanzania. From the very first contact with them, Serengeti Smile were superb. Their communications to put together an itinerary for us were excellent, both by WhatsApp and email. The confirmation details were thorough and detailed. Many thanks to Erick in the Serengeti Smile office for all his courteous, prompt replies to my queries!

The whole experience of the trip went incredibly smoothly, from the pick-up at Kilimanjaro Airport right through to the transfer to Arusha Airport for our flight to Zanzibar for a beach break to follow the Safari. Our driver/guide for the 5-day safari was Champion and my wife and I both thought he was brilliant. His driving was excellent, his knowledge of the safari sites, the animals and plants we saw was great, and he was really good company. We were lucky enough to see the Big Five plus so many other special creatures - zebras, wildebeest migrating, giraffes, hippos, cheetahs, hyenas, antelopes, baboons, jackals and many, many more. It was all unforgettable. Thank you, Champion! The hotel/lodge accommodation was all of a very good standard and we saw lots of the Tanzanian countryside and culture - including a trip to bush tribes.

We recommend Serengeti Smile unreservedly - we had an amazing time and the whole package was superb value.

Klaudia   –  
Switzerland CH
Visited: January 2024 Reviewed: Feb 2, 2024

Email Klaudia  |  20-35 years of age  |  Experience level: first safari

We had some magical moments! Seeing all the animals we wanted to see
5/5

Our guide was great! He accompanied us very well during the safari, answered all our questions and did everything possible to make us live unforgettable moments with the animals we dreamed of seeing.

Emily Davies   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 1, 2024

Email Emily Davies  |  20-35 years of age  |  Experience level: first safari

Trip of a lifetime
5/5

Wish we had more stars to rate it even higher. We had the most amazing experience with Fadhil and Dom on our safari trip, they made us both feel like family and showed us some of the most beautiful parts of Tanzania. We managed to see some amazing wildlife (including all of the big 5). The accommodation provided every night was outstanding and far exceeded our expectations (especially camping in the Serengeti) they have made our trip one we will never forget and can’t thank them enough. Asante Sana

Ronald   –  
Germany DE
Visited: January 2024 Reviewed: Jan 26, 2024

Email Ronald

Very good driver
5/5

Very good Organisation pick up from Airport and organize a Ticket for the Bus to Dar . Very goood driver

Mayara Duarte Ziroldo   –  
Brazil BR
Visited: January 2024 Reviewed: Jan 18, 2024

Email Mayara Duarte Ziroldo  |  35-50 years of age  |  Experience level: first safari

Serengeti Smile is absolutely perfect!
5/5

Planning our adventure with Serengeti Smile was the best decision we made!
I’ve read a lot of reviews about several companies and Serengeti Smile reviews were all true! The company is serious, the price is fair and you can be sure they will provide the best program for you, adjusting everything according to your needs.

From the first moment we made contact they were fast and available with all the doubts and requirements. We made a lot of demands, to fit the necessities of a family group (with a pregnant woman), and they were always very good in advise and make all the effort to set a perfect program for us, making all the changes we needed (specially about food and accommodations).

We had only a few days (07) to see all we wanted and they made it! We went to Serengeti, NgoroNgoro, Lake Manyara, Tarangire and Kilimanjaro and everything was perfect. The schedule was tight, but very good. We went to Serengeti first (the domestic flight were included in our quote) and then the other places until Kilimanjaro, from where our flight back home departed.

The car was safe, comfortable and very clean, the food and water provided was good and sufficient and our guide Mussa is one of a kind! He is very good driver, gentle, patient and has A LOT of experience in Safari. He can see a lion lying on the grass from miles and miles away! He has a lot of information not only about the animals, but also about plants, birds and culture, and this absolutely made all the difference for us. He make all the efforts he could to make sure we saw all the things we wanted to see.

I definitely recommend Serengeti Smile for your Tanzania adventure!

Popat family   –  
United Kingdom UK
Visited: December 2023 Reviewed: Jan 17, 2024

Email Popat family  |  50-65 years of age  |  Experience level: first safari

Alberto was brilliant when we were booking our safari trip, always gave the best advice.
5/5

We booked this trip very last minute but Alberto guided us very well, perfect itenary right amount of time we went for.
The lodges and the camp was really good.
The driver Zakaria was very good, we managed to see all the animals we wanted to see and the weather was perfect for safari.
I would definitely recommend Serengeti smiles to anyone booking safari

Helle   –  
Denmark DK
Visited: January 2024 Reviewed: Jan 14, 2024

Email Helle  |  35-50 years of age  |  Experience level: first safari

Excellent 6-day safari trip (The Great Migration Tour)
5/5

We had an absolutely amazing trip with John our driver and guide from Serengeti Smile. We saw so many different habitats and countless animals. John was always very patient with us taking pictures. Accommodations were all good and the food lovely throughout the trip. We can highly recommend Serengeti Smile!

Z. Family   –  
Qatar QA
Visited: January 2024 Reviewed: Jan 11, 2024

Email Z. Family  |  35-50 years of age  |  Experience level: first safari

Excellent organization !
5/5

Value of money is guaranteed with this agency we compared with other tourist staying at same lodges doing the same circuit but paying more...

Average User Rating
5.0/5
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