Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CA
Email Wei | 20-35 years of age | Experience level: first safari
Must Do Bucket List
Emmanuel and Dominique were great tour guides. They communicated schedule times and were flexible of our adjustments. We were able to just sit back and relax the whole trip as they took care of all logistics.
During the game drives, Emmanuel was an expert driver. He maneuvered the terrain safely and we had no incidents. He knew where all the animal spottings were each day, and we were able to see each of the Big 5 (and more)! Both were very patient as we took multiple photos/videos, and helped to accommodate many close-ups of the wildlife while still being considerate of other safari viewers. Both were also very knowledgeable in answering our wildlife questions.
They made our safari trip easy, safe, and would strongly recommend them!
KR
Email Deog | 50-65 years of age | Experience level: first safari
Driving and finding spetialist.
Tour office assistsnt manager answered quickly and in detail. He did his best to communicate with me about sapari.
Sapari guide and driver have perfect ability for long time and hard driving.
A little weak point is not perfect in speaking English.
TW
Email Sherry | 20-35 years of age | Experience level: 2-5 safaris
Fantastic experience with Serengeti Smile
I found Serengeti Smile through this page, and after my experience, I can confidently recommend this company to others.
We embarked on a five-day safari in early September, and it was an unforgettable adventure.
First, a huge shout-out to my amazing consultant, Erick, who promptly and kindly addressed all my tricky questions and special requests regarding accommodations. After hiking Kilimanjaro, my father and I were completely exhausted and had to postpone one day of our safari. Despite it being a Sunday, Erick took my call and went the extra mile to negotiate with his director and the accommodations on our behalf. Thanks to his help and Serengeti Smile’s flexibility, we were able to reschedule and fully enjoy our safari.
Secondly, our driver-guide, Jackson, was outstanding. Not only was he an experienced guide, but he was also incredibly responsible and respectful. He catered to our preferences, including adjusting the timing of our daily game drives, and shared extensive knowledge about the wildlife throughout the journey. One of the most impressive parts of the trip was when we ventured to Northern Serengeti to witness the Great Migration. Despite the long drive and limited time, Jackson managed to get us there on time and found the perfect spots to watch the incredible wildebeest river crossings.
Overall, I highly recommend Serengeti Smile for anyone planning a safari. It was truly a once-in-a-lifetime experience, with excellent wildlife sightings, comfortable accommodations, and seamless logistics. The only thing I would suggest for both the company and future clients is that, beyond the payment link they provide, Serengeti Smile doesn’t have a credit card machine at their office for on-site payments. This was a bit inconvenient for us, as we had to receive a payment confirmation PIN via SMS, and our phones were already switched to local lines. We nearly got stuck at the office due to this payment issue.
That aside, I hope anyone reading this review has an equally fantastic safari experience!
US
Email wendy | 20-35 years of age | Experience level: first safari
good
very good, reliable.
office responsive.
guide champion is the best.
US
Email Bo | 20-35 years of age | Experience level: first safari
Champion is the best!! Love it! Saw all the animals we want
6 days trip seeing 50+ animals and saw the Mara river cross! Our driver champion always know how to find the best spot and did great job on explaining and he is also very joyful and brought a lot of fun. Driving is also smooth
CN
Email Becky | 20-35 years of age | Experience level: first safari
Excellent experience
The 6 day safari with Serengeti Smile was excellent. My guide Champion has made my dream come true. We've seen all the Big Five, wildebeest crossing the river and many other animals. The accommodation was also fine.
US
Email Bruce | 20-35 years of age | Experience level: first safari
The tour operator is awesome
We saw big 5 and herds of wildebeest crossing river
CN
Email Su | 20-35 years of age | Experience level: first safari
Champion is good at finding a great spot for observation of wild animals.
The tour is exciting. We've seen all big five and especially the wildebeests crossing Mara river and the crocodiles attaching. Our guide is familiar with the animals and shares his knowledge about animals. And most importantly, the ride is safe.
Email Ian | 50-65 years of age | Experience level: 2-5 safaris
Great communication and excellent service.
From the initial enquiry, Erik, our sales representative, was always quick to respond to our questions. Booking at a busy time he worked hard to ensure we stayed in the accommodation we were looking for and organised great alternatives for the ones that were not available.
During our trip, Erick was on hand for any questions, and organised for luggage that we didn’t need after our safari to be stored so we didn’t have to take it out to Zanzibar. Overall an amazing trip and we would recommend Serengeti Smiles to family and friends.
US
Email Cheryl | 35-50 years of age | Experience level: first safari
Excellent Safari trip with Champion
We enjoyed our safari adventure with Champion and Serengeti Smile. We saw all the big five, wildebeests crossing the river and many other animals. Champion is a great guide making sure we are safe with the bumpy road condition and he’s good at finding animals and place to take photos. We had a great time and highly recommend this tour company and Champion.