Reviews

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Suna   –  
China CN
Visited: September 2024 Reviewed: Sep 30, 2024

Email Suna  |  35-50 years of age  |  Experience level: first safari

Well organized and experienced service,lovely and very reliable staff
5/5

Totally recommended Serengeti Smile, we have great time in 8 days safari. We book everything in a rush, but our consultant Baraka well organized day by day schedule and all the accommodations, very helpful and feedback in time, the whole trip is smooth and comfortable,with many surprises. And our guide Baraka is very experienced with amazing drive skill and observation,he help us catch lots of amazing view and animals there, two staff with same name by coincidence. One wonderful trip!

Fang   –  
China CN
Visited: September 2024 Reviewed: Sep 30, 2024

Email Fang  |  35-50 years of age  |  Experience level: first safari

that is a great operator I ever meet
5/5


First of all serengeti smile offered an excellent experience for us. They were very cooperative and helpful during booking and later on. I was in contact with several tour operators and serengeti smile and albert was the most helpful and professional one.
Our driver/guide Eddie was hero of the whole experience. He made great plan and always explained next steps. We saw many animals most even can’t even see. He spotted animals before other cars thanks to his experience of the area. Our car was spotless and clean all the time. You will appreciate it when you see cars or others.
Eddie is very experienced and very helpful and friendly person.
I am already planning next year to come again and i will definitely choose edward (eddie ) and serengeti smile

Xinyi   –  
China CN
Visited: October 2024 Reviewed: Oct 2, 2024

Email Xinyi  |  20-35 years of age  |  Experience level: first safari

perfect
5/5

the guide and driver Justin is perfect. He have token us to see so many animals and he is so friendly. We love him so much.

Katherine   –  
China CN
Visited: October 2024 Reviewed: Oct 2, 2024

Email Katherine  |  20-35 years of age  |  Experience level: first safari

It’s an amazing trip that I would always re-play in my head in the rest of my life.
5/5

The trip is full of surprises and our dreams all came true. We saw almost all the animals that we expected to, especially animals crossing river, we even didn’t wait for a long time. I would like to recommend our driver, Justin. He’s so nice and really responsible, last but not the least, he’s really a good driver, which is important when you want to safari. He’s so stunning at finding out the animals! That made us see all the animals we wanted.

Shanshan qiu   –  
China CN
Visited: September 2024 Reviewed: Oct 2, 2024

Email Shanshan qiu  |  20-35 years of age  |  Experience level: first safari

Serengeti SmileTheBestOfTheBest
5/5

All were excellent from the beginning to the end, we saw a lot beyond our expectations.

I recommend the company as office cooperation were very well and saved from our starting point.

Justine our safari guide was so kind, nice, helpful, friendly, we loved him a lot, he has a great knowledge about wildlife and whole his country.. he let us see a lot and more than we expected it’s just like we were living in the nature, Thanks a lot to him and all office members at all.

Lastly, I then recommend to all who wish to meet their safari expectations just to choose Serengeti Smile one of the best company on my mind without forgetting our really friend Justine who made our Safari dream to come true.

kk   –  
China CN
Visited: September 2024 Reviewed: Oct 2, 2024

Email kk  |  20-35 years of age  |  Experience level: first safari

relax and excting Safari tour
5/5

enjoy the tour
pretty good

The tour is very good! The experience is very good. Our guide Justin is very friendly and professional. He let us experience the joy and excitement of safari since we got a chance to spot a lot among our expectations includes all big five animals and others.

Always Serengeti Smile will remain on my mind and never forgets what we lived from the nature.

Hi five to all members of Serengeti Smiles with our lovely friend guide Justin

Tiffany   –  
China CN
Visited: October 2024 Reviewed: Oct 2, 2024

Email Tiffany  |  20-35 years of age  |  Experience level: first safari

Perfect Professional Responsible Reliable We all love Justin
5/5

The price for the trip is very good and the overall experience is great. If my friends wanted to come over, I would recommend this travel agency.

I will never forget what we saw and experience with my friends on this Safari under the guiding of our real professional guide ‘’ Justin ‘’ who made our holiday to meet our expectations, there a lot to say but all in all Serengeti Smile we love you the best and always will recommend to anyone who want to live the nature.

We then got a chance to spot the Great Migration of wild beast crossing as always seen in documentary and we didn’t expected that 😍 all big five animals Rhino, Buffalo, Leopard, a lot group of Elephants and uncounted families of Lions with their cubs, during Safari it was like in documentary as all we saw is more than what expected

Thanks Serengeti Smile, thanks a lot Justin a real professional guide of all the time. 🙏

Nancy   –  
China CN
Visited: October 2024 Reviewed: Oct 2, 2024

Email Nancy  |  20-35 years of age  |  Experience level: first safari

Lifetime experience to go with
5/5

I randomly searched Serengeti Smile and it returns me a wonderful trip! I contacted with Erick over months to get my trip details done. He is so kind and responsive, trying his best to provide me information I need and provide me best options. Very reliable! Our safari guide is Deo. Very recommend! He is a super super experienced guide who is also kind and reliable. Deo drive us to see all animals we wanted to see. He will find the best spot for photos, and with great skills to attract animals like lion, Buffalo, cheetah, and bufflo! Very amazing! Deo also cleans his Jeep everyday, making the car nice even in this dusty environment, which makes us feel super comfortable!

Tianqi   –  
China CN
Visited: September 2024 Reviewed: Oct 3, 2024

Email Tianqi  |  20-35 years of age  |  Experience level: first safari

The best and most helpful safari agency
5/5

We saw all big five in safari. And our guide Libe taught us a lot about wildlifes. moreover we saw the great migration and saw wildbeasts crossing the river. We enjoyed a lot from this safari trip. In the end we lost our Jacket at lodge Which is new. But Serengeti Smile really helped us a lot and finally helped us find the jacket. Thank you sooooooo much.

Jack   –  
Taiwan TW
Visited: October 2024 Reviewed: Oct 3, 2024

Email Jack  |  20-35 years of age  |  Experience level: first safari

Everything is Great
5/5

Everything is great. The guide Dieal’s service is really excellent. We saw a lot of animals during Safari. However, we lost 200 dollars in Ngorongoro Tortilis Camp. People who want to come here should take care of your wallet and anything important.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 10
  • 3 star 0
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