Reviews

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James Duggan   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 27, 2023

Email James Duggan  |  35-50 years of age  |  Experience level: 2-5 safaris

Authentic company that combines local expertise with a family welcome.
5/5

Our booking experience was simple and straightforward. Albert at Serengeti Smiles was very responsive and helped us tailor our safari experience. Payments were easy to make.

We opted for a five day safari covering Tarangire Safari Park, Ngoro ngoro crater, Northern Serengeti and Central Serengeti. It meant some longer connecting transfers but allowed us to see a wider variety of terrains. We also opted to include a hot air balloon ride.

Our safari guide was Max Ayo. We could not have asked for a better person to share our safari experience. We were collected promptly from our hotel by Max and we instantly felt at ease. Originally from Arusha, Max was able to share both local and safari knowledge.

Within the safari parks, Max was eagle-eyed and spotted things we would have missed. He was able to give us fascinating facts about the animals that we saw. He also seemed to know everyone and used his connections to stay on top of recent sightings.

While there are no guarantees about what you will see on safari, having Max played a huge part in us seeing the Big 5, a cheetah chase a buck, hyenas fighting over scraps and a crocodile take a wildebeast.

All of the accommodation provided was very comfortable, and provided a nice variety with a mix of lodges and camp sites. Dinners were filling and offered good variety. Packed lunches were provided by the previous night’s accommodation. They were simple but tasty.

Overall, we would whole-heartedly recommend Serengeti smiles. They provided excellent value for money and in Max, we made a new friend.

Andre   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 27, 2023

Email Andre  |  20-35 years of age  |  Experience level: first safari

Exceptional experience, expectations exceeded
5/5

After searching for different safari companies, Serengeti Smile was the one we picked due to best offer and excellent reviewed online. And we could not have choose better. From the very beggining communication and booking have been quick and easy, we booked this experience 1 year in advance with no problems. They are always on WhatsApp ready to reply to any questions. Then from arrival to the airport to the end of the safari everything was perfect. Our guide Gama, a.k.a. Minister of Serengeti (and he really is, he knows wildlife better than anyone) was amazing from the very start. Always giving us useful explanations and always making sure the safari journey was going as we would like to. We were able to see every single animal, including the big 5. Cheetah was difficult to spot and was the only animal left to see after few days of safari, but thanks to the knowledge and experience of our guide we were able to spot not 1 but 4 cheetahs after his search! We were also able to see The migration of wildebeest crossing the river which was one of the most amazing things we have ever witnessed. Accommodation was always nice, and being able to sleep in tents in the middle of the savannah listening to animals at night was something out of this world. No negative points to comment on, Serengeti Smile allowed us to have the best experience of our lifes! AMAZING!

James   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 25, 2023

Email James  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

We spent 4 days with Serengeti smile and couldn't have wished for a better safari.
Our guide John was simply wonderful. He was knowledgeable, funny, accommodating and seemed to have a sixth sense for spotting wildlife.
We were spoilt with the amount of animals we saw, each day surpassing the last.
Frank, who helped organise our trip was so helpful in sorting out our itinerary and dealing with our every whim.
If you're looking for a company to safari with, you found it.

Nicole   –  
Switzerland CH
Visited: September 2023 Reviewed: Sep 22, 2023

Email Nicole  |  35-50 years of age  |  Experience level: first safari

Full service, great guide unforgettable experience
5/5

No complaints at all
We had a wonderful time in Tansania
Thanks to Deo our guide

Loretta Watt   –  
Australia AU
Visited: September 2023 Reviewed: Sep 19, 2023

Email Loretta Watt  |  65+ years of age  |  Experience level: 2-5 safaris

Frank was efficient, k owledgea Le and available to deal with all our needs.
5/5

Frank was efficient in every sense of the word while organising every aspect of our tour. We cannot recommend him highly enough.

We also highly recommend Ayubu as our guide and driver. He drives extremely well, has an amazing eye for finding animals and was able to answer every question informatively. He is also the loveliest young man.

Angela   –  
United States US
Visited: September 2023 Reviewed: Sep 18, 2023

Email Angela  |  65+ years of age  |  Experience level: 2-5 safaris

Serengeti Smile is a winner!!!
5/5

Tanzania has always been in our bucket list and certainly did not disappoint. We booked a 10-day safari/beach holiday with Serengeti Smile. Albert arranged the whole trip from arrival In Kilimanjaro and departure from Zanzibar and everything in between. Bookings and confirmation were all done via WhatsApp. Accommodations were excellent—we especially liked SafariCamp View in Serengeti. Our guide Baraka was not only knowledgeable but so affable. We enjoyed every minute of our safari. We highly recommend Serengeti Smile.

Dejan Goronjic   –  
Serbia RS
Visited: September 2023 Reviewed: Sep 13, 2023

Email Dejan Goronjic  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent experience
5/5

Thanks to Serengeti Smile and our guide John! He was an amazing guide with a long experience and patient.
We sow big migration in central and north Serengeti, we sow river crossing in north Serengeti with thousands of wild beasts and zebras. Crocodilas were waiting in the river and a lion was waiting on the another side. The energy was absolutlly amazing!!
More then we have expected!!

Brandon and Angel   –  
United States US
Visited: August 2023 Reviewed: Sep 12, 2023

Email Brandon and Angel  |  20-35 years of age  |  Experience level: first safari

John is the best - he got us close to animals and always made sure we were taken care of.
5/5

What an adventure!

We got to see the big five and had a great time.

Our tour guide, John, always went above and beyond to make sure we were taken care of.

The company is great with communication and even made sure we got to our hotel safely at our next destination, Zanzibar.

I definitely recommend!

Andri   –  
Switzerland CH
Visited: July 2023 Reviewed: Sep 10, 2023

Email Andri  |  20-35 years of age  |  Experience level: first safari

We learnt a lot and had a lot of fun
5/5

Our Guide Deo was very kind and told us a lot of information about the area. It was amazing how he spotted the animals while driving through the park. Truly impressive! Thanks to him we saw the big 5 even the rhino.

Romi and Ikram Miskin   –  
Australia AU
Visited: August 2023 Reviewed: Sep 9, 2023

Email Romi and Ikram Miskin  |  50-65 years of age  |  Experience level: over 5 safaris

Serengeti Smile -Safari Tour Operator par excellence!!!
5/5

After plenty of research and multiple quotations we finally made up our minds to do our dream Safari in Tanzania with Serengeti Smile based on the reviews we came across. We were extremely glad that we did. They really excelled with the service provided.

Albert was extremely helpful with putting a customised itinerary together for us promptly responding to all our queries and reassuring us with any concerns we had in a very courteous and professional manner. The final quote provided was great value for money.

- The accommodation including the camps in the heart of the Serengeti were welcoming clean and comfortable complete with the necessary amenities.
- The food was delicious and generous with packed lunches so we could spend a whole day game viewing.
- The Toyota Landcruiser was equipped with a pop up roof for photography and game viewing and comfortable despite the long dusty drives on gravel roads within the parks.

A key factor that made our trip amazing was our guide Gody Champion who was delightful. He was a skilful driver, courteous , on time, very helpful, had a great sense of humour and above all had a vast knowledge of the animals and birds which was exactly what were looking for. He would cleverly position the vehicle for the best photo ops.
We had some fabulous sightings in the Serengeti and Ngorongoro Crater areas, where the predators and the wildebeest migration made lifelong memories. We have no doubt that we will back to visit amazing Tanzania. Next time however, we will not have to look for a tour operator as our obvious choice would be Serengeti Smile!!!

"Asante Sana, mpaka wakati ujao"

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