Reviews

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Sailesh   –  
United Kingdom UK
Visited: December 2024 Reviewed: Dec 30, 2024

Email Sailesh  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing Safari Experience
5/5

We had an amazing Safari experience with Serengeti smile. During the 3 day Safari we saw many different types of wildlife. Justine our tour guide made sure we had the best experience.

Neea   –  
United Kingdom UK
Visited: December 2024 Reviewed: Dec 30, 2024

Email Neea  |  20-35 years of age  |  Experience level: first safari

Serengeti Smile was fantastic, and Justine made our safari unforgettable with great service!
5/5

We booked a 3-day safari with Serengeti Smile, and it was an incredible experience from start to finish. The communication was seamless, and the service exceeded our expectations. Our guide, Justine, was amazing—knowledgeable, friendly, and ensured we had the best possible experience. The safari itself was breathtaking, with stunning wildlife encounters and beautiful scenery. The accommodation was comfortable and up to standard, adding to the overall value for money. Serengeti Smile is highly reliable, and we would recommend them to anyone looking for an unforgettable safari adventure!

Semih   –  
Turkey TR
Visited: December 2024 Reviewed: Dec 29, 2024

Email Semih  |  20-35 years of age  |  Experience level: first safari

Amazing Safari Tour with Our Guide Champion
5/5

From the first moment we contacted Serengeti Smile, we got very quick responses and had our requests accommodated. So, I would like to thank the sales agent, Baraka, for that.

When we arrived at the Arusha airport, our guide, Champion, welcomed us with a big smile, making us start our tour with positive energy.

We had an amazing 4-day tour, seeing the South Serengeti, Tarangire Park, and the Ngorongoro Crater. All of them were worth seeing since they all had different habitats and experiences to offer. So, I would recommend seeing all of them if you come to Tanzania for a safari. We saw all five big animals, and even four rhinos in the Ngrorongo Crater! But, of course, this is nature, so don’t expect to see all animals at any time of the year, at any day :)

Even though seeing all different animals requires luck, having a good guide definitely makes it easier. So, I want to mention that our guide, Champion, had amazing eyes, catching all the animals and details from so far away (sometimes it was even hard for us to see it with binoculars). He also knew all the tips and tricks required for catching interesting moments in the parks (some of them way beyond our expectations, such as seeing a cheetah hunting). I would like to thank him for such an amazing tour!

Layla Sonkor   –  
Brazil BR
Visited: December 2024 Reviewed: Dec 29, 2024

Email Layla Sonkor  |  35-50 years of age  |  Experience level: first safari

It definitely couldn’t be better!
5/5

It was one of the best experiences of my life! Tanzania has an amazing wildlife and it got much better for us because of Serengeti Smile’ service. Since the booking moment everything went really good. And write down the name of the best guide in the whole country: Champion! Champion is suuuper frendly, helpful, explained us all everything and took us to the best places inside the parks. And btw, he has super accurate eyes, could find the animals from really far and in super special situations. I would definitely recommend him 100%.

Denise and Eric   –  
New Zealand NZ
Visited: December 2024 Reviewed: Dec 29, 2024

Email Denise and Eric  |  65+ years of age  |  Experience level: first safari

Emmanuel shied us the magic of the Safari parks of Tanzania with his expertise in all areas
5/5

We had a great experience with guide Emmanuel and intern Dominick. Both very considerate and helpful and Emmanuel very experienced guide with great local knowledge and a conscientious desire to show us the best in the parks. We saw many wonderful landscapes and all the animals in our list. Emmanuel was a very competent driver and we had no safety concerns. We really enjoyed the Cental Serengeti and the Ngorongo crater. Of course the Tarangire park with the elephants. Overall would fully recommend

Katia   –  
Italy IT
Visited: December 2024 Reviewed: Dec 27, 2024

Email Katia  |  35-50 years of age  |  Experience level: first safari

Perfect!
5/5

Precise organization since the booking.. Guide and driver friendly and available for every need... What would I say about the safaris? wonderful! they gave us so many emotions.. even the lodge for the night very well kept and clean.. excellent food!
Price of the two days adequate for the service offered!

Jenny   –  
United States US
Visited: December 2024 Reviewed: Dec 26, 2024

Email Jenny

Definitely recommend to anyone!
5/5

The main reason to choose this company is their exceptional service. Jeremiah, the sales representative, provided fast and prompt responses, making the booking process smooth and efficient. Our guide, Justine, delivered an outstanding experience, always going the extra mile to find the best spots for wildlife viewing. Highly recommended!

Jojo   –  
China CN
Visited: December 2024 Reviewed: Dec 21, 2024

Email Jojo  |  20-35 years of age  |  Experience level: first safari

Highly recommened Serengeti Smile. Thank you my sales Jeremiah and my guide Champion.
5/5

1. Firstly, i should really appreciate my sales Jeremiah. Because I have a lot of questions, he spent the whole week asking questions, and even answered my questions at night and on weekends. In addition, because email is not as convenient as chatting, he registered WeChat specifically for Chinese people, and all our communication was conducted through WeChat. He was very patient, professional and friendly to us. Highly recommended my sales Jeremiah
2. Secondly, I would like to thank my guide + driver Champion. He has eagle eyes and can spot animals quickly. He is very nice, professional and enthusiastic, and treats Chinese people the same way. It's a pity that we didn't see leopards this time, but we saw wildebeest crossing the lake in December, which was a rare and beautiful scene. Highly recommended my guide Champion
3. An unexpected situation occurred. On the first day, we arrived at Ngorongoro from Kilimanjaro Airport, but the car broke down in the evening. The next morning, we couldn't connect the guide at the agreed time, and we were very anxious because we couldn't make international calls and couldn't leave messages. Fortunately, after waiting for half an hour, they came up with a solution. In the morning, they asked other local guides to take us to safari, and then they would pick us up after changing to a new car. I hope the company can pay more attention to the condition of the vehicle. The car we changed later was not as new as the one on the first day, but fortunately, there were no problems during the journey.
4. Overall, the trip was very satisfactory. Although some unexpected situations occurred, Serengeti Smile still solved the problem in a timely manner, because it's an emergency . So I still strongly recommend my sales and guide and Serengeti Smile.

Estrada   –  
United States US
Visited: December 2024 Reviewed: Dec 21, 2024

Email Estrada  |  35-50 years of age  |  Experience level: first safari

Memorable
5/5

We were initially skeptical about booking a private safari tour, but we’re so glad we went through with it! Our guide, Justin, was exceptional—attentive, accommodating, and happy to stop whenever we asked. The accommodations exceeded our expectations and added to the overall experience. It was a very satisfactory and memorable tour. If you decide to book, definitely request Justin as your guide!

Maria   –  
Tanzania TZ
Visited: December 2024 Reviewed: Dec 21, 2024

Email Maria  |  35-50 years of age  |  Experience level: first safari

My tour guide was outstanding-very interactive, experienced, and an excellent driver as well.
5/5

I highly recommend Safari Serengeti for anyone looking to experience the magic of Tanzania. The arrangements for tours and accommodations were excellent, ensuring a seamless and enjoyable journey. I truly loved my tour, and my guide was exceptional—he made sure I saw all the Big Five animals. This unforgettable experience will stay with me forever!

Average User Rating
5.0/5
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