Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Kirk | 35-50 years of age | Experience level: first safari
Overall amazing 1st safari experience and service despite some hiccups with the car
We had a great experience overall with Serengeti Smile, especially with our guide, Gama.
Communication from the outset was brilliant, Erick was very response over email or WhatsApp and they were able to cater the safari to cover the stops we wanted to. We only booked a couple of months in advance so the accommodation we selected originally wasn't available but they were able to find alternatives for us, keeping to the same budget.
Our itinerary was 4 nights, 4 days safari, covering Lake Manyara, Serengeti and Ngorogoro.
Our guide was great and we managed to see all the animals we were hoping to albeit we only caught the rhino from a distance!
We loved Serengeti where we saw so many zebra and giraffe plus lions, cheetah and a leopard sleeping in a tree; but Ngorogoro crater was our favourite for the scenery!
We stayed at Gold Crest Hotel in Arusha as part of the package before starting the safari which was OK but nothing special.
But we loved the other stops at Farm of Dreams Lodge in Karatu, Safari View Luxury Camp in Serengeti and Kuhama Camp on the Ngorogoro Crater rim!
We did have a few issues with the car which cost us some time, including a major failure on the rear suspension which gave us a bit of a scare! However, the friendliness of the other guides, regardless of which company they worked for was amazing to see, so many other safari cars stopped to help us and our guide managed to arrange for us to jump into another car to take us to our camp while he took the car for repair.
This was our first safari experience and we found the choice of operators and options overwhelming at first but in the end we were really happy we went with Serengeti Smile and felt
we got good value for money (we also gave our guide a good tip).
We agreed to pay 30% deposit upfront and the rest on arrival, which gave us some comfort too.
Email Maisie | 20-35 years of age | Experience level: first safari
Absolutely Amazing
We did a 5 day trip with Serengeti smiles and it was absolutely incredible, Barnabas our guide was great, and made sure that it was the best experience possible, there wasn’t a single animal we didn’t see! Even the rare rhino we saw. I couldn’t recommend them enough it was a life changing experience 10/10
IE
Email Sheena | 35-50 years of age | Experience level: 2-5 safaris
Top Class
We had an amazing experience with Serengeti Smile. The organization, communication and professionalism was second to none. We loved our accommodations, meals and were treated like royalty by the fabulous staff in each place. A special mention for our guide, Pius. We felt so safe with him. His expertise, knowledge and skill was exceptional. He did everything in his power to ensure we got the best experience possible. We will never forget this experience in your beautiful country.
EE
Email Karin | 50-65 years of age | Experience level: 2-5 safaris
Quick answers and professional guide
Our driver and quide Champion was very friendly. He gave us lot of information about nature and culture. We were interested of local people’s life and he found us some very nice places to visit. Thanks to him we could solve some problems too
EE
Email Henri | under20 years of age | Experience level: first safari
Serengeti smile is the best company for safari trip if you want things to go trip easily and fast.
The safari was great, we saw all animals that we wanted to see and also saw more specific things like lions trying to hunt other animals, elephants eating a entire tree.
Our tour guide Champion is the best tour guide you can choose. When we had a wish or intrest (like going to a local market or food place etc) he always granted our wishes and brought us to where we wanted. Especialy when we really wanted to go fishing, he planned a day over so we can go, he brought us to a wonderful place and communication was also easy with him. He is a good person and the best tour guide you can choose.
Tour operator was fine
Our driver and guide was Champion. Very nice young man who has good sense of humor. Lot of stories about animals and different tribes. He considered our wishes and did our trip interesting and memorable
BE
Email Ikra | 35-50 years of age | Experience level: first safari
Big Five
From the moment we contacted Serengeti Smile, we had so many questions, and they patiently answered each one. Even during our trip, we sought their advice on hotels and trustworthy websites, and they were incredibly helpful.
Our safari was truly an adventure-filled, unforgettable experience, thanks to our guide Justin and his assistant Ombeni. They made sure we spotted all the Big Five and spent quality time with our favorite animals. We took hundreds of photos, and they always positioned us for the best shots. I still can’t believe how close we were to the animals! Over our four days together, we were never bored and shared plenty of laughs.
I highly recommend requesting Justin as a guide. His experience and constant big smile made the trip even more enjoyable.
Thank you again for this amazing experience!
So so so Wonderful，what can i say？
Thank you very much to Serengeti Smile for the 9-day, 8-night trip to Tanzania. Perfect travel experience, 0 error rate, and very cost-effective quotation! Especially our tour guide John, we found him through the recommendation of 小红书App，which is the best choice for our trip! He has been in this industry for 20 years and can always help us find animals at the first time and occupy the best geographical location to observe animals. John is very kind, and his work style is very consistent with Chinese habits. We are very grateful for his care these days! Believe me, there is no animal he can't find! I hope Serengeti Smile Company will get better and better, and we will introduce more Chinese friends to this company to participate in Safari!
IN
Email Debraj | 35-50 years of age | Experience level: first safari
Excellent
Unforgettable Tanzania Adventure with Serengeti Smiles
We recently embarked on an incredible journey to Tanzania, exploring three national parks and the stunning island of Zanzibar, expertly planned and executed by Serengeti Smile.From our initial WhatsApp inquiry as Indian travelers, Albert provided exceptional service, catering to our every need and query.
Flawless Coordination and Exceptional Guide
Our trip was seamlessly coordinated, with perfect stays, safari experiences, and logistical arrangements. Special mention goes to our outstanding guide, Champion, who lived up to his name. His qualities shine bright:
• Always smiling and respectful
• Patient and attentive to detail
• Ensured our comfort and safety throughout
• Eagle-eyed spotting of wildlife, even at a distance
• In-depth knowledge of Tanzania's culture, geography, and animal behavior
Champion's expertise made our safari truly unforgettable. We're grateful for the unforgettable memories created with Serengeti Smiles.
Highly Recommended
If you're planning a Tanzanian adventure, look no further than Serengeti Smiles. Their dedication, expertise, and passion for showcasing Africa's beauty will exceed your expectations.
NL
Email Anastasia | 20-35 years of age | Experience level: first safari
Great safari experience with Serengeti Smile
We had a fantastic safari experience with Serengeti Smile, and we highly recommend them! From the start, Jeremiah was incredibly responsive and helpful, answering all our questions promptly. The accommodations chosen were clean, comfortable, and convenient, and we enjoyed the food, especially the hot dinners. Lunch varied depending on the previous night’s location, but most were great. On our first day, we encountered an issue with dietary restrictions, but Jeremiah addressed it right away, which we appreciated.
Our driver, Emmanuel, was friendly, spoke English well, and was impressively skilled at finding prime spots for animal sightings. The vehicle was reliable, and the entire itinerary ran smoothly. Thanks to Serengeti Smile, we had a memorable and seamless safari experience.
Highly recommended!