Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
LU
Email Sandis | 35-50 years of age | Experience level: 2-5 safaris
Top tour operator, excellent service.
We had an excellent 8 days of safari with Serengeti Smile. The guys are skilled and knowledgeable. The program was just right. The communication went very smoothly. Very good value for money. I strongly recommend this tour guide. Look no further, you will not be disappointed.
Email Bhupendra | 65+ years of age | Experience level: 2-5 safaris
Awesome Company
Fantastic what’s app communication from the UK with the service provided beyond our expectations for 12 people with various dietary requirements. The tour was truly unforgettable in terms of value for money, reliability and the organisation skills in caring for the varied age group from 11 years to the mid seventies was truly remarkable. My birthday celebration in Serengeti was out of this world!!!
Wow!
We read the reviews written about Serengeti Smile, and thought they were too good to be true - how wrong could we be!
From our first contact with Albert, he kept us updated regularly and always answered any queries we had quickly and efficiently.
We went on safari, followed by a stay in Zanzibar. The accommodation and transfers throughout was excellent.
We would like to give a special mention to Godwin, our guide/driver on safari, who went above and beyond to make our holiday everything we could have wished, and more.
We felt thoroughly looked after at all times.
We would certainly use Serengeti Smile again … and again … and again!
US
Email Steven | 20-35 years of age | Experience level: first safari
Better than ever
*The best tour operator ever; I'll use them again*
John, our tour guide, was fantastic! With the help of Serengeti Smile, our family went on a 10-day safari in Northern Tanzania. The trip's highlight, besides viewing animals, was our guide John. He was the ideal fit for our family and was really patient with all of our wants and inquiries. In addition to teaching us about Tanzania's people, culture, and language, John also educated us about the region's animals, flora, and wildlife management. A finer guide could not have been provided for us.
Additionally, everyone else from Serengeti Smile was really helpful, which made our trip fantastic. Even though we were 100 of kilometers away at the time, we are extremely appreciative that they delivered us the luggage that was misplaced at the airport.
Email Sylvia | 50-65 years of age | Experience level: first safari
Serengeti Smile is quick, trustworthy and delightful to communicate with
We booked our safari adventure with Serengeti Smile and were extremely pleased with their service. From start to finish, they were quick to respond to any questions we had during the booking process and ahead of travelling. When we arrived at Arusha airport in the morning, we were greeted by our driver and guide Benson, who helped with our luggage and then drove us to our first destination, the Lake Manyara National Park. While we drove there, he told us all sorts of interesting facts about Tanzania, which we really appreciated. We arrived at Lake Manyara for lunch time, and did see elephants and baboons on our way to the lunch spot. We ate a super delicious boxed lunch at a view point, which had benches and tables and overlooked the lake. After, we continued our game drive and ended our day at the Serena Lodge Lake Manyara, where we spent the night (very nice hotel!). The next day, onward to the Serengeti, with a boxed lunch again and a game drive in the afternoon, a night at the Safari View Luxury Camp (an out of this world tented accommodation, very unique, highly recommend!), and another game drive in the morning. The game drives where truly fantastic and we were in constant awe at all the animals we saw! Benson was in touch with his fellow guides via radio and managed to show us also the more elusive animals there (cheetah and leopard). In the afternoon of the second day, we left the Serengeti and headed towards Ngorongoro Crater. We made a stop at the Olduvai Gorge (which Serengeti Smile kindly organized for us upon our request on short notice), which we found rather disappointing. The museum is small (you'e done in 30 mins to max. 1h) but very nice and informative and there is a view point to see the gorge which is a great photo opportunity - but the prices were ridiculously high for what was on offer (50 dollar per person, which is more expensive than the Louvre in Paris!). After the museum visit, we ended up in the Serena Lodge Ngorongoro, where we spent the night. It was really cold (at 2300m altitude) and the hotel staff thoughtfully brought us warm water bottles to take to bed which made the night very cosy. The next and last day, we visited Ngorongoro Crater. Again, hundreds of animals everywhere, it was stunning! Benson tried to show us some of the approx. 30 rhinos living there and we managed to see three of them from a distance, which completed our 'big 5 sightings'. After the crater, Benson drove us back to Arusha airport (with a boxed lunch stop on the way), from where we continued our holiday. All in all, we had an amazing experience provided by the guys at Serengeti Smile - thank you!
Email Clive | 50-65 years of age | Experience level: 2-5 safaris
Made it all about us.
We had an incredible experience with Serengeti Smile.The price was very competitive and accommodations were very good. It's great to have had an excellent guide in Ayubu who was such a fantastic guide that made our trip unforgettable. He was very knowledgeable, real gent, humorous and professional, and his fluency in English was definitely a plus. The fact that Ayubu provided lunch, reference books for different animals including birds plus binoculars in the vehicle also shows that he really took every detail into consideration to insure that my 16yrs Son and I had the best experience possible.
The hotels were of a very good standard, and Frank whom organised our trip was friendly, very communicative, flexible and did his best to accommodate our needs throughout the whole process. We done 6days safari and 4 days in Zanzibar which was also a quality experience from the guided tours to swimming with the dolphins.
Overall, we had an amazing time with Serengeti Smile and Ayubu as our guide. It's clear that they really know how to provide their clients with an unforgettable experience.
Thank you Frank and Ayubu.
KR
Email hyo | 20-35 years of age | Experience level: first safari
super guide Reo, the best guide, our honeymoon was fantastic
very good!
Their work is accurate and respose was quick.
Nice price and good service.
They gave us the best expereienced guide!!!!★★★★ ★
KR
Email Taewoo Ha | 35-50 years of age | Experience level: first safari
Very friendly and kind, Super guide. Drive safely and He shows many animals.
The reply was fast and introduce the tour course briefly.
ES
Email Fernando Caballero | 20-35 years of age | Experience level: first safari
Hakuna Matata ! Asante Sana
Daniel and Gody , driver and Spanish guide are really kind and professional, we had a tight schedule and they’ve delivered perfectly. We arrived at KRO and departed from KRO , 4 day safari including Serengeti , Ngorongoro, Tanganire & Lake Manyara.
Lake Manyara is a new park which they are trying to explote , this visit can be very quick if you have a tight schedule. Serengeti is a must & the best.
Gody will take care of you and will drive you around to feel safe.
Email Johan | 35-50 years of age | Experience level: first safari
Professional and Courteous - an absolute pleasure
My partner and I had an incredible three days exploring Tanzania with Godwin. He took great care of us and was open to suggestions from our side as to what we would like to do. Safety was a key priority for me as driving in Tanzania is arduous at best and happy to say that Godwin was able to navigate through quite tricky driving conditions. He is punctual and always communicated what the itinerary looked like for the day.
I would definitely utilise them again for travelling in Tanzania!