Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
FR
Email Monika & James | 35-50 years of age | Experience level: first safari
Search no further! Hands down the best safari operator out there-experience, professionalism, value!
After contacting over 20 safari companies, comparing their offers, Frank blew me away with his communication and service and put together an absolutely phenomenal package at a great price. From the beginning he listened to what we were looking for and gave us loads of great advice and suggestions, then built the perfect trip for us. We were concerned about doing a safari with our 3 year old daughter and he helped make it not just manageable but an unforgettable experience for the whole family. Serengeti Smile are a young company but the owner and staff have been in the safari business for years. Whereas many companies we contacted were quite pushy with their sales tactics and email communication Frank was polite and answered our queries professionally and in a timely manner. His WhatsApp response time is excellent! Once we agreed on a 5 day package to visit Tarangire, Ndutu, Serengeti and Ngorongoro, we received a contract and an invoice. Unlike many companies, Serengeti Smile are very flexible with their payment options: bank transfers, card payments and cash in 3 currencies (EUR for us).
They also found us the best accommodation options within our budget (Kon Tiki Serengeti Camp blew us away!)
Our driver and safari guide-Ayubu, was incredible! He met us with a huge smile and despite Tanzanian custom (pole, pole), he was punctual each day. He went the extra mile to make sure every day was perfect and went smoothly with our daughter who adored him from day one. It probably helped that he gave her all the chocolate from his lunchboxes ;-) Even now, back home several weeks later, she keeps asking about Ayubu and whether he will show us some more animals today. He is the perfect choice for a safari with children as he is a father himself and loves children. He is a skilled safari guide and is passionate about the wildlife and environment. He has definitely found his vocation. Throughout the trip he told us loads of interesting facts and information about the animals and landscape. This really added value for us as we learnt so much in addition to seeing so many beautiful animals in their natural habitat. Another thing, as well as being an excellent, safe and considerate driver, Ayubu was the first to stop and offer help to another stricken driver in a remote location.
We cannot thank SERENGETI SMILE enough for making our Christmas safari so magical, it was an experience that we will never forget!
BR
Email Gustavo ferreira | 20-35 years of age | Experience level: 2-5 safaris
Very good.
Good and reliable company, very good guides who try their best to please customers, very qualified Spanish guide and made the trip a lot easier.
(automatic translation from Spanish)
AE
Email Karen | 35-50 years of age | Experience level: first safari
They’re very precise.
Serengeti smile made everything possible for me. I never imagined that I will find a tour operator at that moment because it’s just a day before my flight to Arusha. And Serengeti smile made it possible for me to experience African safari which I’ve been dreaming of for years. I will never regret booking with them. Frank was very helpful and very clear with itinerary and informing me even with a small change . Very transparent. And for Champion as my tourist guide, he is very very good. Very professional driver, patient, very accommodating, always on time.. I can’t thank them enough for an awesome,great, incredible experience. You guys must try to experience safari with Serengeti smile
US
Email Kirstin | 35-50 years of age | Experience level: 2-5 safaris
Godwin our guide was very knowledgeable about the area and spoke great English.
We had a great experience with Serengeti Smile. From the first point of contact the communication was great, and leading up to the trip too.
The pick-up location and time was on time and professional.
We toured the Serengeti and Ngorongoro crater. Godwin our guide was very knowledgeable on the areas and communicated with other guides from different companies inside the parks. They all work together to see as many animals as possible.
Frank tailored our wish list specific to us and emailed multiple options for us to choose. I also then asked to change days and add a day trip to Kilimanjaro which was not an issue at all. We made contact with Frank about 2 months prior to our dates in Tanzania.
It was a fantastic trip and hassle free with Serengeti Smile.
I would absolutely recommend Serengeti Smile.
NZ
Email Maureen | 65+ years of age | Experience level: first safari
Exceeded expations in communication, organization and consideration
We are an elderly couple , first time on safari and Serengeti Smile made this an enjoyable, interesting and safe experience for us. We saw a huge variety of animals and learned a lot about their life and habits from our guide/ driver. He also went the extra mile to give us the best opportunities to view the animals. The accommodation highlight was staying in the bush camp. We strongly recommend this company for a safari.
NO
Email Steinar Aalvik | 50-65 years of age | Experience level: first safari
Serengeti Smile did more than expected, from start to end just perfekt
From the very first contact, Serengeti Smile wanted to secure a successful Safari. We got advice on what to do and they setup a Safari after some initial discussion. From the minute we met Ayubu we felt this was the man we needed to have a successful trip. With all his knowledge in Geography and Biology, we had a unique source to learn more. He found animals in all area and with good communication we got info. Saw all big 5
RO
Email Sere Ioan | 20-35 years of age | Experience level: first safari
Great
Greatly nice tour, very good organized, really good guide, friendly and with lots of information, helping with everything. Really nice acomodation.
IT
Email Stefano | 20-35 years of age | Experience level: 2-5 safaris
Professional and fun
Our tour guide was professional, knowledgeable and fun. We managed to see all big 5 in Serengeti and Ngorongoro.
Email Ibrahim Sukwa | 20-35 years of age | Experience level: 2-5 safaris
A lifetime Experience
We did safari to Tarangire and Ngorongoro last month and surely we had a great time there. Tarangire Park surprised us by having a lot of Elephants and big baobab trees. At Ngorongoro we were also lucky to spot Rhino that restored our smile. We didn't hustle on our safari at all because Frank from Serengeti Smile was very close following each steps to help us.
Generally we had a nice trip, asante sana.
Email Alex | 20-35 years of age | Experience level: first safari
Excellent service, great food, accommodation and guide
Excellent tour operator, punctual, informative and happy to accommodate