Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
EE
Email Henri | under20 years of age | Experience level: first safari
Serengeti smile is the best company for safari trip if you want things to go trip easily and fast.
The safari was great, we saw all animals that we wanted to see and also saw more specific things like lions trying to hunt other animals, elephants eating a entire tree.
Our tour guide Champion is the best tour guide you can choose. When we had a wish or intrest (like going to a local market or food place etc) he always granted our wishes and brought us to where we wanted. Especialy when we really wanted to go fishing, he planned a day over so we can go, he brought us to a wonderful place and communication was also easy with him. He is a good person and the best tour guide you can choose.
Tour operator was fine
Our driver and guide was Champion. Very nice young man who has good sense of humor. Lot of stories about animals and different tribes. He considered our wishes and did our trip interesting and memorable
DE
Email Büsra | 20-35 years of age | Experience level: first safari
Reliable, professional, and knowledgeable. Serengeti Smile offers an unforgettable safari experience
We had the pleasure of booking a 4-day safari with Serengeti Smile, which took us through breathtaking locations like Tarangire National Park, the Serengeti, Karatu, and the Ngorongoro Crater. From the very first moment we were picked up at the airport, we knew we were in good hands.
Our main guide, Justin Kimambo, and his assistant, Ombeni Alfred, made the journey an unforgettable experience. Justin is a young but incredibly experienced and professional guide, who impressed us with his calm and composed demeanor and vast knowledge. No matter how long we were on the road or what challenges arose, he always stayed calm and knew exactly where to spot animals in their natural habitat.
His ability to spot wildlife was astounding—he often noticed animals we would have never seen as amateurs. In addition to his professionalism, his sense of humor made the drives even more enjoyable. We always felt safe and the entire safari went smoothly, perfectly according to plan.
A small incident on the last day of our trip showed how committed and reliable the Serengeti Smile team is. Unfortunately, we had a technical issue with our vehicle, which can happen on safaris. Justin did everything he could to fix the problem, and when that wasn’t possible, he quickly arranged for a solution. Another guide took us to the entrance of the national park, from where we were gradually transferred back to our hotel. Although the transfer was time-consuming and a bit tiring, especially since we had long-haul flights the next morning, Justin did everything he could to ensure the transition was as smooth as possible.
We wholeheartedly recommend Serengeti Smile and especially Justin Kimambo. His professionalism, knowledge, and calm attitude made our safari a unique experience. For future trips, perhaps the transfer could be organized a bit more efficiently in unexpected situations. However, overall, the safari was an incredible adventure that we will never forget.
Thank you, Justin, for these wonderful days!
BE
Email Ikra | 35-50 years of age | Experience level: first safari
Big Five
From the moment we contacted Serengeti Smile, we had so many questions, and they patiently answered each one. Even during our trip, we sought their advice on hotels and trustworthy websites, and they were incredibly helpful.
Our safari was truly an adventure-filled, unforgettable experience, thanks to our guide Justin and his assistant Ombeni. They made sure we spotted all the Big Five and spent quality time with our favorite animals. We took hundreds of photos, and they always positioned us for the best shots. I still can’t believe how close we were to the animals! Over our four days together, we were never bored and shared plenty of laughs.
I highly recommend requesting Justin as a guide. His experience and constant big smile made the trip even more enjoyable.
Thank you again for this amazing experience!
BE
Email Irem | 20-35 years of age | Experience level: first safari
Road trip of a lifetime
We just came back from our 4 day safari tour. Everything was great and it was an unforgettable experience. Our guide, Justin, was very professional and experienced. He and his assitant Ombeni made us feel safe and comfortable. We were lucky to see the big 5 and observe most of the animals up close. We are very happy that we chose serengeti smile and we recommend it to everyone. Tanzania, the people and animals will always remain in our hearts.
So so so Wonderful，what can i say？
Thank you very much to Serengeti Smile for the 9-day, 8-night trip to Tanzania. Perfect travel experience, 0 error rate, and very cost-effective quotation! Especially our tour guide John, we found him through the recommendation of 小红书App，which is the best choice for our trip! He has been in this industry for 20 years and can always help us find animals at the first time and occupy the best geographical location to observe animals. John is very kind, and his work style is very consistent with Chinese habits. We are very grateful for his care these days! Believe me, there is no animal he can't find! I hope Serengeti Smile Company will get better and better, and we will introduce more Chinese friends to this company to participate in Safari!
IN
Email Debraj | 35-50 years of age | Experience level: first safari
Excellent
Unforgettable Tanzania Adventure with Serengeti Smiles
We recently embarked on an incredible journey to Tanzania, exploring three national parks and the stunning island of Zanzibar, expertly planned and executed by Serengeti Smile.From our initial WhatsApp inquiry as Indian travelers, Albert provided exceptional service, catering to our every need and query.
Flawless Coordination and Exceptional Guide
Our trip was seamlessly coordinated, with perfect stays, safari experiences, and logistical arrangements. Special mention goes to our outstanding guide, Champion, who lived up to his name. His qualities shine bright:
• Always smiling and respectful
• Patient and attentive to detail
• Ensured our comfort and safety throughout
• Eagle-eyed spotting of wildlife, even at a distance
• In-depth knowledge of Tanzania's culture, geography, and animal behavior
Champion's expertise made our safari truly unforgettable. We're grateful for the unforgettable memories created with Serengeti Smiles.
Highly Recommended
If you're planning a Tanzanian adventure, look no further than Serengeti Smiles. Their dedication, expertise, and passion for showcasing Africa's beauty will exceed your expectations.
NL
Email Anastasia | 20-35 years of age | Experience level: first safari
Great safari experience with Serengeti Smile
We had a fantastic safari experience with Serengeti Smile, and we highly recommend them! From the start, Jeremiah was incredibly responsive and helpful, answering all our questions promptly. The accommodations chosen were clean, comfortable, and convenient, and we enjoyed the food, especially the hot dinners. Lunch varied depending on the previous night’s location, but most were great. On our first day, we encountered an issue with dietary restrictions, but Jeremiah addressed it right away, which we appreciated.
Our driver, Emmanuel, was friendly, spoke English well, and was impressively skilled at finding prime spots for animal sightings. The vehicle was reliable, and the entire itinerary ran smoothly. Thanks to Serengeti Smile, we had a memorable and seamless safari experience.
Highly recommended!
DE
Email Kyle D C | 20-35 years of age | Experience level: first safari
Trip of a lifetime! Unforgettable
*Trip of a lifetime*
Oct 2024 • Couples
We had a great experience with Zach from Serengeti Smile. His knowledge and skill were evident as he handled challenging roads with ease, always keeping us comfortable. He clearly has a deep respect for nature, which added a thoughtful touch to the journey. The trip exceeded our expectations by tenfold, with countless incredible animal sightings and memories that will last a lifetime. We also appreciated that Zach took the time to help others along the way when needed. Overall, it was a very memorable and enjoyable trip.
DE
Email Wolfgang K | 50-65 years of age | Experience level: 2-5 safaris
Simply incredible and unforgettable
Oct. 2024 • Family
We had a fantastic time in Tanzania. In total, there were eleven wonderful days with great, unforgettable experiences on the eleven intensive safaris. We would especially like to thank our guide Zack. He made a significant contribution with his many years of experience and local knowledge. The trip was perfectly organized by Erick from Serengeti Smile. Thank you very much for that. We were given a very friendly welcome in all lodges and campuses. We had a very good feeling right from the start and always felt safe.
(automatic translation from German)
