Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Stan | 65+ years of age | Experience level: first safari
Efficient, helpful and accurate
We had an amazing time with Champion from Serengeti Smile. Thanks to his knowledge and determination we saw the full range of wildlife in the Serengeti. It was a privilege to have been on the trip an I thoroughly recommend Serengeti Smile and our guide Champion.
US
Email Kacie | 20-35 years of age | Experience level: first safari
Great communication and fun trip
We did a luxury 12 day trip with Serengeti Smile that included safari and beaches. The communication throughout was amazing and we were able to customize our trip. It was reasonably priced! We HIGHLY recommend doing the hot air balloon tour - it’s worth it.
I encourage folks to look up the hotels being booked to ensure they’re what you expect. Accommodations vary and you should know what to expect. Luxury is defined differently by everyone.
Our safari guide, Goodluck, spent so much time with us looking for animals and we had a blast. He gave us animal info and made sure we saw everything we wanted.
Nungwi beach in Zanzibar is very crowded and not what we expected. If we were to go back we’d go for a quieter area of the island. But we still were able to relax. Do your research to ensure you know which area is best for you.
Overall a great experience with Serengeti Smile.
Email Sonia | 35-50 years of age | Experience level: first safari
Absolutely incredible
Thank you so much to Serengeti Smile for an incredible tour. An even bigger thank you to our tour guide, Fadhil. He was amazing, super knowledgeable about the area and animals and ensured we got the best views and all with a smile. We saw so many animals. A dream like experience. We specifically chose this package as you get a full day in the Ngorongoro Crater. The accommodation at Marera Lodge and Sero Camp was fabulous and the lunch boxes were epic.
IT
Email Gaia | 20-35 years of age | Experience level: 2-5 safaris
Incredibly professional tour operator
Me and Matteo did the 4-Day safari experience from dec 31 to jan 3rd starting from Arusha under the guidance of John, our special guide that greatly contributed to enriching our experience!
Day 1 we visited the Tarangire park, wonderful animals and landscapes
Day 2 and 3 - Ngorongoro park, Maasai village and Serengeti were we found ourselves immersed into paradise, everywhere we looked we could see incredible landscapes and animals everywhere. We slept in the Sera tented camp and Karatu tended camp that is situated inside the Serengeti and gives a full experience of the African safari wildlife.
Day 4 - Ngorongoro Crater: a natural wildlife park that doesn't even seem real. In the crater all the animals live side by side in harmony creating a truly magical place that we will never forget.
Every place and experience was enriched by our guide John that wisely indicated facts about the environment and the animals all along the way and made our safari even better.
We suggest to everyone to book through this tour operator - they are the best!
QA
Email Z. Family | 35-50 years of age | Experience level: first safari
Excellent organization !
Value of money is guaranteed with this agency we compared with other tourist staying at same lodges doing the same circuit but paying more...
FR
Email Ingrid | 50-65 years of age | Experience level: first safari
Best service and guide
We had a marvelous time with Champion, our guide from Serengeti Smile.
He’s so thoughtful, as well as knowledgeable and made a point for us to have the Big Five to count for.
Always on time, from the pick up until the drop off.
He knows wonderful spots to have the best lunch experience.
It was absolutely amazing and we highly recommend this guide.
Thank you Champion and Serengeti Smilie for this incredible experience !!
PL
Email Justyna | 35-50 years of age | Experience level: first safari
More than you expect
The tour organised by Serengeti Smile was tailored to measure and give us much more than we expected. Places we have visited, hotels we have stated in show us real Tanzania. Our guides and drivers - Ayobb and Barraka were perfect - their energy and sense of humour was like an extra added value to our trip. Strongly recommend this tour operator.
PL
Email Monika | 35-50 years of age | Experience level: first safari
Absolutely fantastic adventure!
Serengeti Smile perfectly prepared a tailor-made offer for our group of 10 people. We wanted to see not only the safari but also the Usambara Mountains. Everything went according to plan, we had good, comfortable accommodation and really good food. Our driver guides - Ayoub and Baraka were wonderful! They answered all our questions with a sense of humor. We are impressed by their knowledge of animals and their habits. Riding with them off-road was a great adventure! Great team! Lots of smiles and laughter!
PL
Email Eva | 50-65 years of age | Experience level: first safari
Phenomenal experience
A fantastic trip around Tanzania, which was organized according to: our plans. Serengeti Smile is a team of amazing people who do their best to satisfy their clients. At the beginning, we were a little worried because we only had contact via e-mails and we relied on opinions from the Internet. However, the contact was very professional and we always very quick received answers to all our questions. Eric answered my questions with great patience (over 50 emails) and dispelled every doubt I had. We traveled with a group of 10 friends and the trip around Tanzania was according to our plan (tailor-made), so Serengeti Smile had no easy task to meet all our expectations. However, they did a brilliant job and were also the most flexible in terms of pricing. The hotels they chose for us were incredibly comfortable, beyond our expectations, and they also organized internal flights for us. Everything was really perfectly planned and we are clients who travel a lot around the world, so our requirements are above average. Ayub Kileo and Baraka are dream drivers with enormous knowledge, experience and a great sense of humor. Our Safari wouldn't be the same without them, we saw a wildebeest giving birth, a white giraffe, and lions playing very closely. Serengeti Smile offered us hotels for a very reasonable price that were amazing, very comfortable and brilliantly located. This trip is one of the most successful and all thanks to the commitment of the entire Serengeti Smile team. I recommend this company to anyone without hesitation.
KR
Email Suin | 20-35 years of age | Experience level: first safari
Tour with them was the best thing I've done this year!
Our tour guides were professional, experienced, kind and cool! They didn't think of themselves but always cared and helped clients. During 4 days of tour, they tried their best to give us chance to see as many animals as we can. Thank you for Zakaria and Dominic. You guys were best ever ;)
Besides guides, I also want to recommend Serengeti Smile mainly because it is so easy to communicate with them. When I either send mail or whatsapp message, I could get reply very quickly. It didn't take one day even though we are in different time zone!
And they were so proffesional about everything, and most of all, they are always willing to help us. As a foreigner, and a traveller, I really appreciated to their attitude! I am so moved.
Thanks to Serengeti Smile, my husband and I had a perfect, unforgettable honeymoon. Thanks!