Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Isabelle | 20-35 years of age | Experience level: first safari
Once in a lifetime experience!!
We had a 4 day safari trip through tarangire, serengeti and ngorogoro. We also visited a masaii village and olduvai gorge. The trip started perfectly with a visit to the arusha art gallery, a place I really wanted to see, and which our guide John helped us see! Then the trip went towards tarangire! An absolutely beautiful place! We saw, among other things, lions, zebras, elephants and giraffes, as well as much more! We came close to elephant herds, lions eating and zebras running together in herds! An absolutely incredible experience! After tarangire we slept at a lovely lodge near the ngorogoro entrance. The next day we headed towards the Serengeti, but stopped by the Masaii and Olduvai Museum. Incredible experience! In the Serengeti we got to see all kinds of animals up close! Our guide John was an expert at seeing animals from long distances! Which was absolutely incredible because he managed to find so many incredible animals and showed them to us! An unforgettable day! That day we slept in a lovely place, simply glamping! Early the next day, the game drive continued in the Serengeti. All I can say is wow! Our guide John was so incredibly good at finding animals and getting close to them! We saw lions, hippos, crocodiles, cheetahs, leopards, buffaloes, hyenas and many other incredible animals! We got to see almost all the big five in just 1 day! The day ended at a lovely lodge! On the last day we got up early to go to ngorogoro! There the hope was to see a rhinoceros! In no time our guide found a sleeping rhinoceros, wow! It was absolutely incredible! But he didn't just find one but two rhinos in a short time! An absolutely incredible experience to stand and look at the rhinoceros! Truly a once in a lifetime experience! Every single day we saw new animals that we hadn't seen the day before! John was an incredibly good guide who made our safari trip something we will never forget! Many thanks to Serengeti smiles who gave us such an incredibly good trip! Albert, who was our contact person, helped us very well to get the trip we wanted! Absolutely incredible company that really is good in their job!
DE
Email Jennifer | 35-50 years of age | Experience level: first safari
Stunning experience! Very good agency
Our 4-day safari with this Serengeti Smile in Tanzania surpassed all expectations. Very good value for money! The communication was not just professional, but also remarkably easy, ensuring an stress-free experience. Their meticulous preparation was evident in every aspect, from the thoughtfully selected accommodations to the overall itinerary. Nice extra is that it is an agency owned by locals.
The chosen lodgings exceeded our expectations, providing comfort and immersion in the unique landscapes of Tanzania. What truly set this experience apart was our guide - a beacon of knowledge and professionalism. Our guide Justin, was a fantastic companion who always catered to our wishes and needs. Fluent in English, his expertise and educational/cultural background added depth to our journey, offering insights that enriched every moment.
The agency's commitment to excellence shone through in the seamless execution of the entire safari. It's evident that they prioritize customer satisfaction and go the extra mile to ensure an exceptional adventure. For anyone seeking a safari that blends professionalism, thoughtful planning, and experienced guidance, this agency is an absolute gem. Highly recommended for an unforgettable and enriching safari experience in Tanzania!
CA
Email Shin Campos | 50-65 years of age | Experience level: 2-5 safaris
Our amazing Tanzania safari trip with Serengeti Smile
We just finished our 8 day safari trip with our 2 daughters 12 and 14yrs old. We had been to Africa in S Africa and we always wanted to come back to show our kids once they were old enough to appreciate it.
We went with Serengeti Smile Tours and it was a trip of a lifetime. Not only did we see the Big 5 and many more animals in the Serengeti NP, Ngorogoro Crater, Tarangire NP and Manyara NP but also got experience the amazing people and culture of Tanzania. Visiting a traditional Masai village and hiking and learning about the Kilimanjaro Chaga people was truly unforgettable.
Serengeti Smile went above and beyond with the trip itinerary and everything was top notch. Accommodations was amazing and the food was great as well. Being able to sleep in the Kontiki Tent camp in the Serengeti falling asleep to the sounds of lions, hippos and elephants walking around outside of the tents was something we won’t forget too. Feeling totally safe from start to finish our AMAZING guide “Champion” always made sure we were happy. Champion really was the lynchpin making our trip truly a lifelong memory. Champion for the win!!!
As we leave we are a bit sad but can’t wait to share our experiences with our friends back in Canada and hopefully they’ll come here too. It’s well worth the money for the adventures and memories.
Serengeti Smile is courteous, responsive, and affordable, providing an excellent and friendly guide
We (two couples) had a fantastic time with Serengeti Smile in our 7-day Tanzania safari (Tarangirie, Serengeti/Mara and Ngorongoro) and 5-day Zanzibar beachside holiday. We chose Serengeti Smile as a mid-range provider (even though they are a relatively new company) based initially on the TripAdvisor review score of 5, and then on how reassuring and responsive Frank (the company owner) was in our planning meetings in What’s App and Zoom. He helped us design a customised itinerary that fully covered our various interests, was friendly, courteous and professional right through the organisation process and then during the actual safari, right down to arranging a sunset sail on a dhow in Zanzibar with just a few hours’ notice on our last day.
Our guide Ayubu was also excellent – courteous, friendly, and professional, with excellent driving skills, incredible animal-spotting skills, and a great sense of humour. He clearly knew his way around the parks and had a great rapport with other guides and so was able to get information from them on where they were seeing animals. We must admit that it did take a day or so to gain confidence in his driving skills at what initially seemed to be high-ish speeds over some rough roads. However, after a couple of days we realised he knew what he was doing, as he clearly knew every inch of the many kilometres we travelled. Ayubu was very skilled at placing the vehicle in the best possible place for viewing and photographing animals when there was lots of competition from (sometimes) 10 or more other safari vehicle looking at a lion pride, for example.
Our safari vehicle was a few years old but was comfortable enough with just four of us. Six people and luggage would be a squeeze. Our lodges were also very good, without being 5-star, and the tent camps in Serengeti were impressive in providing roomy spaces with comfortable beds, functional bathrooms, electric lights and even in-tent Wi-Fi facilities, as well as a dining room & bar tent.
And the animals were fantastic – not just the ‘big-ticket’ items like the Big 5, and the wildebeest crossings of the Mara (we saw two!), but the myriad and often ridiculously colourful birds and lizards, the amazing diversity of antelopes and more. Plus, of course, some insight into the lives of the local people – the Maasai with their herds, and the locals in the towns and villages.
Asante Sana
CN
Email Bruce | 20-35 years of age | Experience level: first safari
perfect journal
The tour guide is careful, passional and professional. He knows where to find different animals and warmly introduces these animals.
The tour is well planned and reasonable, and we get a good price.
Email Emily | 20-35 years of age | Experience level: first safari
Trip of a life time, thanks to Ayubu & Serengeti Smile!
We had the most amazing experience, all thanks to Serengeti Smile! The service from start to finish was 5 star. Albert from sales was so patient & answered all of our questions. We changed our dates & times so many times before deciding which trip to do & Albert was great - he wanted us to have the best trip! Once we arrived we didn’t have to think about anything but looking for the animals. Ayubu (best driver & guide ever!) came & picked us up from our hotel & was the most friendly guy you could have hoped for. We chose a 4 day / 3 night Safari & it was amazing. The accommodation, the car, the food - everything was exactly as we had hoped & more. We saw the big 5 by day 2!!! Ayubu was an expert in finding the animals & giving us so many facts - thank you!
Overall, I can’t recommend Serengeti Smile enough !!
DE
Email Markus | 35-50 years of age | Experience level: first safari
Easily exceeded our expectations
"Serengeti Smile" organized and carried out a four-day safari for me and my daughter. My high expectations were easily exceeded. Everything went perfectly, starting from the planning, to the support from the office, to the implementation. We felt very comfortable throughout and very well looked after and informed, especially I can also highly recommend our guide "Champion".
NL
Email Vincent | 50-65 years of age | Experience level: over 5 safaris
Serengeti Smile offers a better safari experience than anyone could expect in your dreams!
We booked with Serenget Smile because they:
- communicatie super fast and clear
- price vs value is great
- driver is superb, he drives safe and nice personality with safari radar eyes
- accomodation choices were realy good, food and location were better than we expected
- not any disappointment for us over the agreement we made and what Serengeti Smile delivered
- we did Tarangire, Manyara and 2x Ngorongoro in 4 nights without any rushing feeling
- i would advice anyone who is planning a safari to go with Serengeti Smile.
- we will be back soon
NL
Email Maxime | 20-35 years of age | Experience level: first safari
Fantastic experience!
We had an incredible experience with Serengeti Smile. Our guide, Ayubu, went above and beyond to ensure we spotted the big five, making the journey unforgettable. The owner, Albert, was a joy to communicate with. We highly recommend Serengeti Smile as a tour operator for a memorable safari adventure!
FR
50-65 years of age | Experience level: 2-5 safaris
Professional, responsive, friendly - great for tourists, but may be not for wildlife experts
Just returned from a great holiday with our 3 children with 5 days safari, 1 night in Stone Town and 3 days in Villa Kiva.
From the start Serengeti Smile responded extremely quickly and professionally to our questions, and made tour adjustments to meet our needs, plus were competitively priced. The trip proposal was very similar in layout to other companies and really met our needs well. We saw many more animals than expected, and enjoyed getting to know our friendly guide, visiting a Masai village and having great quality time together. Overall a real 5 star holiday experience.
Our guide was very knowledgeable about the large animals, was enthusiastic and able to tell us many great stories. There seemed to be some knowledge gaps though when it came to birds and trees. When in South Africa previously and particularly when we hadn't seen a large mammal for a while our guide would point out maybe a bird, an insect or trees and plants to tell us more about them and keep us interested. I think this would have been helpful here particularly with the children, but wasn't too critical for us. If you are budding nature experts however, this may feel like a miss.