Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $650 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Raj & Bal | 35-50 years of age | Experience level: first safari
Attention to detail in curating an unforgettable safari experience
From the point of initial contact to keeping us updated on what we needed, answering questions quickly and sending links on reading - Erick from Serengeti Smile was brilliant!
We had contacted approx 8 tour operators but Erick was always quick to get us the answers we needed to create an informed tour. He helped us curate the ideal itinerary for what we wanted to see and stayed within our budget.
Where he couldn’t get us the accomodation he upgraded it at no extra cost to us and where he could booked our family of four into a family villa/tent/accomodation.
Out there the guides were punctual, polite and always went that one step further to ensure we got to see the best of the animals in their natural environment.
Accomodation was great and we even got to see the migration. Experience was brilliant and we want to say a huge thank you to Serengetismile for arranging an unforgettable holiday for our family. We’ll be recommending you to everyone.
US
Email Danielle | 35-50 years of age | Experience level: first safari
Wonderful experience!
I came on Safari in late August/early September with a group of 4 other friends. Our guide, Barnabas, was AMAZING!! We saw lions (with babies!), giraffe (with babies!), elephants (with babies!), cheetahs, hippos, gazelle, and too many more to name. He was very accommodating and all 5 of us had a wonderful time as a result. Thank you Barnabas!
CN
Email Qin Yan | 20-35 years of age | Experience level: over 5 safaris
this tour is excellent and we saw a lot of animals
Champion is wonderful, he found animals quickly and always found the good view point. we spent 8 days with him, everyday was wonderful. And the office responded very quickly.
CN
Email Hao | 20-35 years of age | Experience level: first safari
very professional and passionate,helps us have an unforgettable journey.
The itinerary is reasonable, the price is fair, the tour guide service is professional, and when we encounter animals, we will find illustrations and explanations on the spot. The car took off when we saw the wildebeest crossing the river, which was also very passionate. The overall experience is satisfactory
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Email Hao | 50-65 years of age | Experience level: first safari
Professional and provide nice service.
The price is reasonable and the travel experience is good. We saw almost all the animals we should see, and we also saw cheetahs eating. We were introduced to a lot of animal-related knowledge, which was an unforgettable experience
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Email 覃礼钊 | 50-65 years of age | Experience level: 2-5 safaris
unbelievable trip
The tour guide + driver was very helpful on this trip. They led us to find animals all the way, explained enthusiastically, and told us the habits of various animals, local customs, and people's habits. I was quite satisfied. Have a pleasant trip!
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Email 袁霞 | 50-65 years of age | Experience level: 2-5 safaris
So wonderful
The tour guide provided very good service, thoughtful and considerate, communicated with us along the way, communicated patiently, and had good driving skills. Because of this, we saw a lot of animals and birds during the trip. Everyone loved the environment very much, it was clean, and we were in a good mood!
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Email Jianxin | 20-35 years of age | Experience level: first safari
He is the best tour guide.
I did not expect that I would meet a tour guide like Joseph, who has an excellent eyesight and can satisfy your special demands on animals. Thanks to Joseph, we can spot a group of lions and leopards many times. We even have plenty of time to see behaviours of animals and to some extent understand animals. He is definitely an expert in animals and we are so lucky to have him there.
I would also like to give my sincere appreciation to Flora. She really knows what we need and help us arrange everything!
Email Katy | 20-35 years of age | Experience level: 2-5 safaris
Fantastic organisation form Serengeti Smile. 100% recommend!
Thank you to Serengeti Smile for organising a fantastic trip. Special thanks to Benjamini who helped plan what we wanted to do and was so responsive via WhatsApp, we had instant responses making the planning and booking of the trip super easy. The accommodations/ lodges were all welcoming and comfortable with great food. Our guide was local to the Ngorongoro area so was able to offer us insights into the local people as well as the wildlife we saw. And we saw lots of wildlife, some amazing sights we will never forget (wildebeests crossing the river!). Our guide was always respectful of the animals and did not linger too long if there were many other jeeps - something we appreciated. I definitely recommend adding a trip to Zanzibar to relax after Safari (again the accommodation - Villa Kiva - here has been spectacular!). Thank you for an amazing trip Serengeti Smile! Would 100% use SS again and recommend!
DE
Email Büsra | 20-35 years of age | Experience level: first safari
Reliable, professional, and knowledgeable. Serengeti Smile offers an unforgettable safari experience
We had the pleasure of booking a 4-day safari with Serengeti Smile, which took us through breathtaking locations like Tarangire National Park, the Serengeti, Karatu, and the Ngorongoro Crater. From the very first moment we were picked up at the airport, we knew we were in good hands.
Our main guide, Justin Kimambo, and his assistant, Ombeni Alfred, made the journey an unforgettable experience. Justin is a young but incredibly experienced and professional guide, who impressed us with his calm and composed demeanor and vast knowledge. No matter how long we were on the road or what challenges arose, he always stayed calm and knew exactly where to spot animals in their natural habitat.
His ability to spot wildlife was astounding—he often noticed animals we would have never seen as amateurs. In addition to his professionalism, his sense of humor made the drives even more enjoyable. We always felt safe and the entire safari went smoothly, perfectly according to plan.
A small incident on the last day of our trip showed how committed and reliable the Serengeti Smile team is. Unfortunately, we had a technical issue with our vehicle, which can happen on safaris. Justin did everything he could to fix the problem, and when that wasn’t possible, he quickly arranged for a solution. Another guide took us to the entrance of the national park, from where we were gradually transferred back to our hotel. Although the transfer was time-consuming and a bit tiring, especially since we had long-haul flights the next morning, Justin did everything he could to ensure the transition was as smooth as possible.
We wholeheartedly recommend Serengeti Smile and especially Justin Kimambo. His professionalism, knowledge, and calm attitude made our safari a unique experience. For future trips, perhaps the transfer could be organized a bit more efficiently in unexpected situations. However, overall, the safari was an incredible adventure that we will never forget.
Thank you, Justin, for these wonderful days!