Reviews

Sort By: Date Most Helpful Rating 41-50 of 567 Reviews
David   –  
United Kingdom UK
Visited: February 2025 Reviewed: Feb 7, 2025

Email David  |  65+ years of age  |  Experience level: first safari

Well organised and exceeded expectations
5/5

The trip was well organised and the guide was fantastic. Saw all of the animals possible with the exception of Leopards, which I am told are extremely difficult to see. If we ever plan another safari, then we’ll definitely book with Serengeti Smile and request the same guide.

陈景   –  
China CN
Visited: January 2025 Reviewed: Feb 6, 2025

Email 陈景  |  20-35 years of age  |  Experience level: first safari

good
5/5

His service is really excellent. The tour guide Zach is also very good. He worked hard to lead us to find animals. We also saw a large area of ​​wildebeest migration, which made me very excited!

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Claire   –  
China CN
Visited: February 2025 Reviewed: Feb 6, 2025

Email Claire  |  20-35 years of age  |  Experience level: first safari

Very thoughtful and professional!
5/5

It’s truly once in a lifetime experience. Very happy that we chose Serengeti smile, very thoughtful and professional. Erick helped a lot during the booking stage and always responded in a short time, very helpful and efficient. During the safari, we saw a lot of animals, and stunning wildlife, with champion’s guide. He is super professional, great driver, very friendly! Also he has eagle’s eyes to find a lot of animals. High recommend him! Hope we will come back!

Bret G   –  
China CN
Visited: February 2025 Reviewed: Feb 6, 2025

Email Bret G  |  35-50 years of age  |  Experience level: first safari

Serengeti Smile is a professional, passionate tour operator that offers an unforgettable experience
5/5

I had the most incredible experience on safari with Serengeti Smile, and our guide, Champion, was absolutely outstanding! From the moment we were picked up, Champion's passion for wildlife and knowledge of the Serengeti was evident. He expertly navigated us through the park, making sure we saw everything from the Big Five to rare birds. His enthusiasm and attention to detail made the entire experience unforgettable. We felt safe, informed, and truly immersed in the beauty of the Serengeti. I couldn’t have asked for a better guide or a better company to share this once-in-a-lifetime adventure with. Highly recommend!

WANG   –  
China CN
Visited: February 2025 Reviewed: Feb 3, 2025

Email WANG  |  20-35 years of age  |  Experience level: first safari

Nice agent, very professional and considerate, a good choice for Safari
5/5

They are very professional and the communication with the contact person is also very smooth. They can understand my ideas and give suggestions. There will be timely feedback during the Safari, and the price is relatively reasonable. Our guide Lucas gave us a wonderful Safari experience. He was enthusiastic and cheerful, and took us to see many animals we wanted to see! A very unforgettable experience

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Heisey   –  
China CN
Visited: January 2025 Reviewed: Jan 29, 2025

Email Heisey  |  20-35 years of age  |  Experience level: first safari

Champion was our guide, he was very professional and worked very hard to help us find various animal
5/5

Champion was our guide, he was very professional and worked very hard to help us find various animals and meet any requirements we had. The whole journey is perfect, super recommended!!

William   –  
Hong Kong HK
Visited: January 2025 Reviewed: Jan 27, 2025

Email William  |  50-65 years of age  |  Experience level: first safari

Good operator with experienced consultant and tour guide.
5/5

We had an amazing 8 days safari and saw all of the big 5 and more. Our tour guide John is very experienced and knowledgeable and also drive very well. My wife and I had a great time all the trip and I recommend him to all future customers.

Bonnie   –  
Hong Kong HK
Visited: January 2025 Reviewed: Jan 27, 2025

Email Bonnie  |  50-65 years of age  |  Experience level: first safari

Capable operator with good recommendation of safari program and experienced tour guide.
5/5

Our 8 days safari experiences was amazing. Our guide, John, is very professional, knowledgeable and experienced. We saw the big 5s. In addition, we had many chances to see lions and great migration and we even saw cheetah hunting. Very impressive trip indeed.
We recommend it to everyone who has an interest in safari.

Isa   –  
Austria AT
Visited: January 2025 Reviewed: Jan 24, 2025

Email Isa  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Safari experience
5/5

We are just on our way back from our 4day safari (tarangire, serengeti, ngorongoro) organised with serengeti smile.
From the beginning we had a great experience. Jeremiah helped a lot with planning and had great suggestions.
We got picked up from the airport by Oswald. He organised local sim cards for us and drove us first to the office and then to our airbnb.
For the next 4 days we had a great time with our safari guide Libe. He is a very experienced driver, has a great eye for spotting animals and a knack for always picking the right spot. He also shared his indepth knowledge of the animals with us.
The lodges and camping sites recommended by jeremiah where also great. First night we stayed a kankari lodge in karatu town. Great place! The next day in Sero Camp in the Ndutu region. Also, definitely recommend! And the last was the simba campsite on the crater rim in ngorongoro. The real safari experience!

The only thing we might change is planning the ngorongoro crater on the last day, because of the long drive back to arusha you have to leave the crater shortly after midday. Which is a bit of a shame.

Back in Arusha we discovered that we left one of our sleeping bags at the campsite. Jeremiah was a great help and managed to get it back for us the next day! Asante sana!!

We can highly recommend booking a safari with serengeti smile! We had a great experience the whole way! Big thanks to Jeremiah and Libe!

YIFAN   –  
China CN
Visited: January 2025 Reviewed: Jan 23, 2025

Email YIFAN  |  20-35 years of age  |  Experience level: first safari

Excellent operator who gives me unforgettable memories in life
5/5

I had a very good experience here in Tanzania, all the national parks impressed me, the elephants, the lions and the zebras, they are so close to me. And our guide Champion from Serengeti Smile is very good, he has the eyes like eagle, he can always find some thing hidden, very happy time spending with him.

Average User Rating
5.0/5
Rating Breakdown
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