Reviews

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Edward Dion   –  
United States US
Visited: April 2025 Reviewed: Apr 11, 2025

Email Edward Dion

Accommodating, knowledgeable, and excellent driver.
5/5

Serengenti smile went above and beyond to accommodate us and customize our Safari package. Our time in Arusha was limited and we had specific requests. For example, they coordinated a balloon ride during our 3 day safari and did not overcharge us. Most importantly, they were great in communicating with us on updates and changes.

Phil   –  
United Kingdom UK
Visited: April 2025 Reviewed: Apr 12, 2025

Email Phil  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding, professional and friendly service throughout!
5/5

Serengeti Smile provided outstanding, professional and friendly service from the booking to the delivery. The communication from Eliad (travel consultant) was clear and nothing was too much trouble to amend and create a tailor-made private tour for a family of 7. Champion (driver/guide) was knowledgeable, reliable and good fun. He was passionate about wildlife and eager to provide his guests with the best experience of Tanzania's flora and fauna. I would highly recommend Serengeti Smile to anyone. In addition, Serengeti Smile are a Tanzanian company unlike many others, which may be factor in your choice to support the local economy.

Cheryl   –  
United Kingdom UK
Visited: April 2025 Reviewed: Apr 17, 2025

Email Cheryl  |  50-65 years of age  |  Experience level: first safari

Super professional company with amazing staff and drivers. staff and
5/5

We travelled as two families with teenage boys
Booking with Eliad was super easy, he's incredibly professional, helped make any changes we had to organise and was in contact throughout our trip. Champion was an absolute superstar!!! Such a great driver and incredibly knowledgable about the areas we travelled and all animals. He felt like one of the family after 5 days. We would definitely recommend Smile for a fabulous safari experience.

Deborah   –  
United Kingdom UK
Visited: April 2025 Reviewed: Apr 17, 2025

Email Deborah  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing Safari with a fabulous company
5/5

From the moment we looked into booking our safari, Serengeti Smile was great. The information provided on their website was comprehensive and when we contacted them for further details to tailor our trip, the responses were always informative and prompt. Eliad was the office representative who organised our trip. He was very attentive and answered all our questions. He tailored our trip to our needs. The accommodation he organised was truly amazing and luxurious. Even the night in the camp felt amazing and we were at one with the nature. Champion (Gody) was our safari guide. From the moment we met him we knew he was going to be fabulous. As a party of seven (4 adults and 3 teenagers) we had the jeep to ourselves. He was so knowledgeable and knew exactly where to take us. We saw an abundance of animals truly exceeding our expectations. Champion was always polite and great sense of humour making it a trip of a lifetime. Thank you Serengeti smile, Eliad and Champion!

Average User Rating
5.0/5
Rating Breakdown
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