Reviews

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Jaime Martínez de Velasco   –  
Spain ES
Visited: May 2023 Reviewed: Jun 4, 2023

Email Jaime Martínez de Velasco  |  20-35 years of age  |  Experience level: first safari

The best operator in every sense
5/5

My wife and I are very excited to recommend Serengeti Smile. I contacted several companies and Smile were the BEST to interact with, fast to answer emails and WhatsApp, always available for doubts, they adapted to our very specific itinerary while giving the best recommendations and with the best price/value equilibrium. When we arrived in Kilimanjaro Airport, we met John, our guide for the next 6 days, the best we could've asked for: he adapted to all our requests, gave us the best information and had the best conversation. We learnt a lot with him, not only about the Safari itself but also about Tanzania its culture, traditions and society. Game drives were great, we saw thousands of amazing animals, giraffes, zebras, leopards, elephants, hienas,... but it seemed like John had a radar to find SIMBAS (lions). But most of all, we could feel at all times Serengeti Smile were very professional, entirely focused on giving us the best experience... but most of all joyful, kind and great persons.

Macy   –  
United States US
Visited: June 2023 Reviewed: Jun 11, 2023

Email Macy  |  20-35 years of age  |  Experience level: first safari

The best guide in Tanzania.
5/5

Look no further. I cannot recommend Serengeti Smile, specifically our guide, Ayubu, enough! We went into the experience pretty blind, and we got so so lucky.

I truly believe Ayubu is the best guide in Tanzania. Everywhere we went - from Tarangire to the Serengeti to Ngorongoro - he was head and shoulders above any other guide we interacted with. At one point we had 5 guides following us because they knew Ayubu knew his way around the park and how to best track many of the animals.

From the moment Ayubu picked us up in our Arusha until he dropped us off at the airport, he was incredibly professional, fun, knowledgeable. He made sure we had an incredible experience, understood what we were looking for in the experience and was incredible amenable.

Sandra   –  
Germany DE
Visited: June 2023 Reviewed: Jun 15, 2023

Email Sandra  |  20-35 years of age  |  Experience level: first safari

It was a very great Safari and the organization was very good.
5/5

The Safari was very good and we saw so many animals. Both guides was very friendly and know everything about the animals. The Lodges were very nice and the view of the lodges was great.

Anaëlle and Nicolas   –  
France FR
Visited: June 2023 Reviewed: Jun 15, 2023

Email Anaëlle and Nicolas  |  20-35 years of age  |  Experience level: first safari

Amazing, thank you Zack for everything !
5/5

We had Zack as driver, and we spent an amazing 4 safari days ! Every prestations was absolutely perfect (lodge, meal, driving, parc…). Thank you Zack your kindness, your smile every days and your stories about animals and the culture of the country. We loved spend time with you, and we loved our holidays in Tanzania and we will come back !

Nicolas   –  
France FR
Visited: June 2023 Reviewed: Jun 15, 2023

Email Nicolas  |  20-35 years of age  |  Experience level: first safari

Amazon !!!!
5/5

We had Zack as driver, and we spent an amazing 4 safari days ! Every prestations was absolutely perfect (lodge, meal, driving, parc…). Thank you Zack your kindness, your smile every days and your stories about animals and the culture of the country. We loved spend time with you, and we loved our holidays in Tanzania and we will come back !

Johan   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jun 20, 2023

Email Johan  |  35-50 years of age  |  Experience level: first safari

Professional and Courteous - an absolute pleasure
5/5

My partner and I had an incredible three days exploring Tanzania with Godwin. He took great care of us and was open to suggestions from our side as to what we would like to do. Safety was a key priority for me as driving in Tanzania is arduous at best and happy to say that Godwin was able to navigate through quite tricky driving conditions. He is punctual and always communicated what the itinerary looked like for the day.

I would definitely utilise them again for travelling in Tanzania!

Fernando Caballero   –  
Spain ES
Visited: June 2023 Reviewed: Jun 26, 2023

Email Fernando Caballero  |  20-35 years of age  |  Experience level: first safari

Hakuna Matata ! Asante Sana
5/5

Daniel and Gody , driver and Spanish guide are really kind and professional, we had a tight schedule and they’ve delivered perfectly. We arrived at KRO and departed from KRO , 4 day safari including Serengeti , Ngorongoro, Tanganire & Lake Manyara.

Lake Manyara is a new park which they are trying to explote , this visit can be very quick if you have a tight schedule. Serengeti is a must & the best.

Gody will take care of you and will drive you around to feel safe.

Taewoo Ha   –  
South Korea KR
Visited: July 2023 Reviewed: Jul 9, 2023

Email Taewoo Ha  |  35-50 years of age  |  Experience level: first safari

Very friendly and kind, Super guide. Drive safely and He shows many animals.
5/5

The reply was fast and introduce the tour course briefly.

hyo   –  
South Korea KR
Visited: July 2023 Reviewed: Jul 9, 2023

Email hyo  |  20-35 years of age  |  Experience level: first safari

super guide Reo, the best guide, our honeymoon was fantastic
5/5

very good!
Their work is accurate and respose was quick.
Nice price and good service.
They gave us the best expereienced guide!!!!★★★★ ★

Clive   –  
United Kingdom UK
Visited: July 2023 Reviewed: Jul 10, 2023

Email Clive  |  50-65 years of age  |  Experience level: 2-5 safaris

Made it all about us.
5/5

We had an incredible experience with Serengeti Smile.The price was very competitive and accommodations were very good. It's great to have had an excellent guide in Ayubu who was such a fantastic guide that made our trip unforgettable. He was very knowledgeable, real gent, humorous and professional, and his fluency in English was definitely a plus. The fact that Ayubu provided lunch, reference books for different animals including birds plus binoculars in the vehicle also shows that he really took every detail into consideration to insure that my 16yrs Son and I had the best experience possible.

The hotels were of a very good standard, and Frank whom organised our trip was friendly, very communicative, flexible and did his best to accommodate our needs throughout the whole process. We done 6days safari and 4 days in Zanzibar which was also a quality experience from the guided tours to swimming with the dolphins.

Overall, we had an amazing time with Serengeti Smile and Ayubu as our guide. It's clear that they really know how to provide their clients with an unforgettable experience.

Thank you Frank and Ayubu.

Average User Rating
5.0/5
Rating Breakdown
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