Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Wow!
We read the reviews written about Serengeti Smile, and thought they were too good to be true - how wrong could we be!
From our first contact with Albert, he kept us updated regularly and always answered any queries we had quickly and efficiently.
We went on safari, followed by a stay in Zanzibar. The accommodation and transfers throughout was excellent.
We would like to give a special mention to Godwin, our guide/driver on safari, who went above and beyond to make our holiday everything we could have wished, and more.
We felt thoroughly looked after at all times.
We would certainly use Serengeti Smile again … and again … and again!
US
Email Kimberly | 20-35 years of age | Experience level: first safari
Serengeti Smile provided a fun, relaxing, educational, once-in-a-lifetime experience!
Our trip to Tanzania and Zanzibar was better than anything we could have expected! We found Serengeti Smile on SafariBookings.com and chose to book with them due to the price, customizable itinerary, and responsiveness to our questions. Everything was taken care of in terms of accommodation, booking, and transportation - we didn’t have to worry about a thing.
Our guide for the Safari - Kisali - was amazing. He was very knowledgeable and personable all throughout our trip through Tarangire, Ngorogoro Crater, and the Serengeti. He made sure to point out all animals, especially the ones we mentioned we were excited to see, and he often had fun facts to share about them and the plants unique to Africa. He also had answers to all our questions about the local culture and taught us key Swahili words. We felt very safe and comfortable with Kisali and have definitely walked away with a new friend!
The staff at all the accommodations Serengeti Smile selected for us were very welcoming, especially at the Tanzania Bush Camp in Serengeti. We loved talking to all of the employees there and learning even more Swahili words.
We ended our trip in Zanzibar with a beach vacation and it was the perfect relaxing, final stop. Very happy with our choice to book via Serengeti Smile, who provided a fun, relaxing, educational, once-in-a-lifetime experience!
HK
Email Joseph W | 35-50 years of age | Experience level: 2-5 safaris
The company is efficient and quick to respond.
Our guide Deo is a very nice , responsible and caring person who can satisfy all of our needs and requests. It’s a really enjoyable trip for us ! Thanks!
NO
Email Eunice | 20-35 years of age | Experience level: first safari
Outstanding tour with Serengeti smile
We had a lovely tour with Serengeti's smile. It was effortless to communicate with them, and they were flexible and very professional. We were so happy with our tour guide. He was very knowledgeable, friendly, punctual and attentive. We saw so many animals, and it was terrific.
The reason for the four stars is because of the lunch boxes. The lunch boxes were terrible, and we were travelling with a child. On the last day, we even asked if the kid could get something else, but we didn’t get it.
I would recommend Serengeti Smile, but let them know about your food requirements.
IT
Email Tiziano | 65+ years of age | Experience level: 2-5 safaris
Reliable, accurate, prompt, careful
I found Serengeti smile agency on the internet with good to excellent reviews. I can guarantee that those are well deserved. Albert and his staff gave us an outstanding service either in terms of accommodations or for the driver and vehicle provided. Hotels in the NE safari parks regions (amazing) are clean, quiet, well equipped with very kind and well trained staff. Even the tents in Serengeti savana turned out as much more comfortable than my expectations. Resort in Zanzibar NE beach is top class and location is perfect for diving, snorkelling and … rest.
FR
Email Yannick chen | 20-35 years of age | Experience level: first safari
Serengeti smile gave us an unforgettable souvenir of a safari
We choose Serengeti Smile for a safari in Serengeti, Ngorongoro Crateer and Arusha because we see it was a serious company on social media.
We did the safari, me and my wife, with Max as a guide. We had very very good time. Max was taking care of us, making us safe, he has also very good driving skills. Very friendly guide, with a big heart and with who you can have interesting and sometimes, deep, conversations. I recommend them with my heart. You will not regret your choice.
I have heard they choose their guide miticulously for our safety.
Email Augusto Barrios | 35-50 years of age | Experience level: first safari
Flexible but also really helpful to provide the best experience possible for us. Highly recommended.
From the moment we were planning the trip, Serengeti Smile was really helpful and flexible in order to adapt to our requirements. We wanted to do some safari days and then go to Zanzibar for some relaxing time at the beach and they managed to orgnise both sides just perfectly. Everything during our trip worked out as planned and they were really helpful even when we asked for an add-on that wasn't planed in advance as an additional tour or day trip. Their stuff is super friendly and our guide during the safari part was just the nices guy ever. He was so worried about us having a great experience that he was always aiming to go the extra mile. We really loved everything about this trip and will highly recommend Serengeti Smile to anyone planning to visit Tanzania in the future.
IT
Email Marco | 20-35 years of age | Experience level: first safari
Amazing, professionaly and punctual
Our experience with Serengeti Smile was fantastic. They made us a perfect holiday with Safari and Zanzibar. The hotels that they booked was luxury and very confortable. Our ITALIAN guide was very prepareted and very kindly. If I’ll return in Tanzania, I’ll contact Serengeti Smile!
SE
Email Amber | 20-35 years of age | Experience level: first safari
Amazing and surprising!
We had 3 nights in Zanzibar and went to Arusha after that — very reasonable price with a fantastic hotel and food. Excellent communications and service. Always patient and always available.
FR
Email Jelena | 35-50 years of age | Experience level: first safari
Reliable, flexible and very good driver
We had a very good expérience with serengeti smile. Reliable, good communication, flexible and good accommodations. Our driver Michael was exceptionnal. We felt in security with him and was the best to find the good position to have a Nice view on animals. We also had a very nice french speaking guide Charles. Thank you.