The team of African Miles Travel on safari
African Miles Travel Agency
- Located In:
- Size:
- 5-10 employees (Founded in 2000)
- Member Of:
- TATO & TTB
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $30 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Neil | 50-65 years of age | Experience level: 2-5 safaris
Very Bad
My wife and myself took a seven day prepaid luxury Safari with this tour company last February.The first four nights were good,the guide was friendly.When we were suppose to leave Lake Navaisha to Amboseli the guide was not there to pick us up from the hotel.Eventually another guide had his contact and he did show up.He informed us that to continue our trip we must provide him with $1500 usd cash.Upon contacting the agency we were told to pay him $1500 usd or equivalent.We then spent most of the day looking for working ATM machines.The driver compromised and allowed us to pay for the park entrance fee for the remaining $240.00.The tour operator texted us that we would be reimbursed for the extra money and even told us we would be reimbursed for the entire trip.So the driver did the last two days of this safari.We we’re suppose to change companies after this so after the last afternoon safari.When we went to check out “surprise the hotel had not been paid” so we paid that as well.The tour company explained that since the tour was going to be reimbursed they didn’t feel obligated to pay for our accommodation.The driver had already drove to Nairobi by the early morning.I have manuscripts of everything and messages from our guide admitting that we paid $1500.00 .Al receipts.I was eventually reimbursed the hotel and $1500.00.,no other compensation.I would never se these company again.Like I said I have the complete copy of every message from African Miles Travel and TourRadar .
ES
Email Aleix Cuberes | 35-50 years of age | Experience level: first safari
Scam. Fraud. Don't do business with A. and H. (from Barcelona). Run away asap.
Scam. Fraud. Don't do business with A. and H.. Run away asap.
A week before the travel they contacted to cancel the trip.
They try to impose the time to travel a few months later.
Then agreed to a refund.
The refund neve came.
The company don't have a moral compass. Their words are worth nothing.
Be aware of this scam. Try other more reliable options.