Reviews

Sort By: Date Most Helpful 41-50 of 97 Reviews
Alessandro   –  
Italy IT
Visited: August 2023 Reviewed: Aug 25, 2023

Email Alessandro  |  20-35 years of age  |  Experience level: 2-5 safaris

Gorilla, Chimpa and Golden Monkey Tracking
5/5

Big Apes Africa is a professional agency. The did a great job designing the tour accordingly to our expectations (both in terms of experience and budget). Roland was the best guide. He was supporting all our needs sharing his knowledge and providing valuable recommendations. We did Gorilla (Bwindi) , chimpanzee (karinzu) and golden monkey (Mgahinga) tracking. They were all amazing with a preference for Gorilla and Golden Monkey. We were a little bit unlucky with Chimpa. We saw 2 of them from distance and the track was quite short (just 2.5 hour). We started our Tour in Kigali and Peter made the transfer to Uganda during day one. We thought the first day would have been transfer only while Peter organized big surprises. We did a couple of stops in spot of interest including boating on the lake Bunyonyi on local canoe.

Laura P.   –  
Germany DE
Visited: August 2023 Reviewed: Sep 4, 2023

Email Laura P.  |  20-35 years of age  |  Experience level: first safari

Life-changing experience!
5/5

I did the 3-Day Gorillas and Chimp Trekking Safari with my husband and we enjoyed every second.
Our tour guide Peter, who was very professional and kind, made the whole trip memorable. I can only say thank you for showing us the best side of your country. I highly recommend this agency!

Wes T.   –  
South Africa ZA
Visited: August 2023 Reviewed: Sep 5, 2023

Email Wes T.  |  20-35 years of age  |  Experience level: first safari

Peter was friendly, passionate about his work & service, conscientious, & broadly knowledgeable.
5/5

I hugely recommend this tour operator. It was an absolutely life changing experience for minimal inconvenience and cost. The perfect way to get a taste of both East Africa’s vibrant towns, and beautiful countryside, jungles, and wildlife.

Service & reliability
• Professional, hekpful and rapid communication prior to the trip
• Went out of his way logistically, doing multiple airport pick ups
• Added additional places to visit based on our requests and changing circumstances
• Took any minor complaint about any venue very seriously and resolved immediately and professionally

Value for money
• Very competitive with other offers while hitting all the key sights
• All key venues were extremely well run and high quality
• Many side venues/detours were cheap/free yet enjoyable and highly scenic (showing the value of the guide’s intimate local knowledge)

Tour
• Kigali: we experienced the tragic history of the city at its harrowing but beautiful genocide museum, and the wonderful happy vibe of the modern city exploring the streets, and visiting the vibrant and crowded local bazaar
• Golden monkeys (Rwanda): we had an incredible experience coming face to face (masks on) with a huge family of golden monkeys, spending an hour watching them eat and groom and socialize almost as if we were part of the troop, trekking back and forth through a picturesque farming village and woodlands
• Gorillas (Uganda): similarly, we came face to face with a silver back gorilla and his family deep in the mountains and jungles. The guides were consummate professionals and knew exactly how to get us close to the animals without antagonizing them and providing us with lots of knowledge and opportunities for photographs. It was a life changing experience to come face to face with the Gorillas.
• Lake Bunyoni: We ended the tour staying at an eco-lodge on one of the dozens of islands in the lake, took nature walks, and swam in the perfect, pure lake. A great way to reflect on the experiences and relax in nature before returning home.

Ivan   –  
Germany DE
Visited: August 2023 Reviewed: Sep 24, 2023

Email Ivan  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience in Uganda!
5/5

We did the Gorilla and Chimps trekking tour and it was unbelievable! Peter always was pretty friendly and keen to assist us during the trip! The people, the lodges, the activities and the food made this experience really memorable. Thank you Peter for organizing everything!

Laura S   –  
Belgium BE
Visited: October 2023 Reviewed: Oct 11, 2023

Email Laura S  |  20-35 years of age  |  Experience level: 2-5 safaris

Top notch experts
5/5

We booked a 4-days safari to the golden monkeys (Volcanoes national park, Rwanda) and a gorilla trekking (Bwindi national park, Uganda) with Big Apes. From the first contact with Peter for quotation, we felt heard, well informed and the communication was very responsive. Price wise, we immediately received a market-based correct proposal.
Regarding the 4 days safari: our guide Roland was a dream to be with. A professional man with extensive knowledge about the fauna and flora of Rwanda and Uganda and supplementary about traditions and customs of the countries and it's inhabitants.

We can't stress it enough: don't hesitate to book a safari with Big Apes.

As for us, we hope one day to be able to travel to Rwanda and Uganda again, in which case we will immediately book safaris again with this organization and hope again to be guided by Roland.

Highly recommended!

Karen Lockhart   –  
United Kingdom UK
Visited: December 2023 Reviewed: Dec 20, 2023

Email Karen Lockhart  |  50-65 years of age  |  Experience level: first safari

Amazing 10 day safari & gorilla trekking!!
5/5

The most amazing 10 days in Uganda. I started looking at safari companies 9 months prior to travel. I contacted a few from safaribookings.com & Big Apes Africa were by far the best communicator and accommodated all the changes I needed & to meet our budget. Peter, our guide, was full of knowledge & did everything he could to make this a trip of a lifetime. He did not guarantee us seeing lions & leopards but his experience & keen eyesight meant that we saw many, and up close! The gorilla trek was so special, Peter told the gorilla guides that I was 60 years old and has a bad hip, I had 2 porters that helped me through the forest to see the gorillas. The whole trip, including the food & accommodation exceeded my expectations. Peter went above & beyond to ensure we had the best time. Turkish airlines lost out luggage & promised to deliver to our lodge on the 4th night, they did not so Peter go in his car at 930pm to pick up our cases, what service!! He even arranged a birthday cake and song for me at our lodge. Best decision I made was booking with Big Apes Africa, Peter made our trip so special.

Lee Still-Lockhart   –  
United Kingdom UK
Visited: December 2023 Reviewed: Dec 20, 2023

Email Lee Still-Lockhart  |  50-65 years of age  |  Experience level: first safari

Mind blowing
5/5

What an adventure, Big Apes truly surpassed themselves. 10 days of close up big 5 encounters, changing landscapes, new experiences & of course the gorillas. Peter, as I said before, you’re an absolute diamond.

Aidan Casey   –  
Ireland IE
Visited: December 2023 Reviewed: Jan 1, 2024

Email Aidan Casey  |  20-35 years of age  |  Experience level: first safari

Very Helpful and always happy.
5/5

We done a 4 day trip with Big Apes in Rwanda and Uganda. We had a fantastic time. Really unique experience with Trekking to see the Gorillaz. Big apes accommodated our dates and requirements brilliantly. Would highly recommend.

Bianca   –  
United States US
Visited: January 2024 Reviewed: Jan 15, 2024

Email Bianca  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing
5/5

Ashiraf was the best part of the tour! Very kind, accomodating and went out of his way to make this experience fantastic. He took photos for me and even lent me ugandan money cause I did not have any. If you are to book pla request for him.

Carol   –  
Australia AU
Visited: January 2024 Reviewed: Jan 21, 2024

Email Carol  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent trip
5/5

Thank you Big apes for the wonderful trip
Gerald our guide was fantastic so friendly and helpful with anything we asked and was also very knowledgeable.
The Jeep was so clean and comfortable which is great when you’re doing the long drives . Seeing the Gorillas and chimpanzees in there natural habitat was amazing and I recommend anyone to do it , we booked mid range accommodation and we were so pleasantly surprised all the accommodation was fabulous we couldn’t have wished for better and the food was amazing everywhere we stayed also ! Thanks Gerald & Peter it was amazing

Average User Rating
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