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The Kruger Safari Co.
- Located In:
- Size:
- 1-5 employees (Founded in 2020)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
-
ZA
- Price Range:
- $158 to $1,037 ppper person per day (USD, excl. int'l flights)
Reviews
Email Suman furmah | 20-35 years of age
Great experience booking with Kruger Safari Co.
Had a great experience booking with Kruger Safari Co. Wayne was responsive with messages, providing quotes and putting my concerns at ease. Communication was always timely and informative and I felt very comfortable booking my first safari experience with this company.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023Hi there Suman,
Thank you for traveling with The Kruger Safari Co, and we are glad that we lived up to your expectations.
Wayne makes sure that he offers our travelers the best safari possible to make sure that you have a once in a life time experience.
Email Fabian | 20-35 years of age | Experience level: first safari
Fantastic communication throughout, perfect planning, always helped with organizing the trip.
Wayne from The Kruger Safari took care of our booking for one of the greatest Safari experiences out there. We didn’t know where to start so the tour operator offered an overview of different packages.
We went to the Sabi Sands Game Reserve, and this was the perfect choice. Our booked Lodge, the Umkumbe Bush Lodge was just fantastic, everyone took care of us so well, the game drives were just breathtaking and we‘ve seen so many different animals. If you can afford, book a trip through these guys for a trip to the Sabi Sands.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023Good Day Fabian,
Thank you fore your review and traveling with us.
Wayne always makes sure that he offers the best suited safari to all of our travelers, as he knows that for some guests it is a once in a life time experience.
Umkumbe in the Sabi Sands is one of our top selling lodges, due to the amazing views and off road BIG 5 safari drives.
We hope to see you back in Sabi Sands with us in the near future
Wayne and The Kruger Safari Co team.
Email G and J | 50-65 years of age | Experience level: 2-5 safaris
Helpful, responsive, and timely...and our safari turned out great!
I was able to find the 'just right' fit for my wife and I, both time- and cost-wise. We received excellent communications throughout from exploring options, booking and paying, and being supported even in the midst of the drive out from Johannesburg to assure us everything was on-track. We also received a message midway into our experience to ask how it was going.
Bonus included solid recommendations for enroute hotels and helping us to book an excellent full-day tour of Johannesburg after the safari.
I was uncertain, booking 'blind', but Wayne and his crew took great care of us all the way through our experience. Thanks!
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023Hi there,
Thank you for travelling with us and your out standing review.
Our team make sure that reply to all travelers emails as soon as possible and offer the best suited safari to all of our guests.
We also make sure that we contact our clients during their travels, just to make sure that your are enjoying the experience (which all guests do) and if we can assist with any other travel plans around South Africa.
Only a pleasure assisting you with the advice, making sure that you had a great time not only on safari with us but through all of South Africa.
Email Ashley | 20-35 years of age | Experience level: first safari
Incredibly helpful in choosing a lodge
Wayne was so helpful in helping me sift through the different tour and lodging options. We even hopped on a Zoom call, which made this process much more personable and efficient! My and my 3 friends went to the Kapama Southern Lodge on a 4 day safari and it was perfect! The only issue we had was there was some sort of miscommunication between our shuttle driver and the Kapama staff so there was nobody there to pick us up from the shuttle drop off location when we arrived. And on our return trip the shuttle was half an hour earlier than expected and we felt in a rush on our way out.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023Good Day Ashley,
Thank you for traveling with us to the Kapama Southern Camp.
It is one of the lodges in the Greater Kruger National Park.
Was only a pleasure chatting on zoom with you and glad that we offered you the best safari experience.
We have spoken to our driver who transported you to the Hoedspruit Airport, he was supposed to take you directly to the Lodge.
Our driver then contacted the Lodges guide as the Lodges guide was at the Airport at the same time as you arrived there.
So our driver handed you onto the Lodges guide to save you a little extra time and then the lodges guide did not contact the lodge to inform them that you met up and were on the lodges vehicle and not getting dropped off by our driver.
Our drivers are generally early for the collection times, so that our guests are aware that the driver there at the lodge and not running late (rather early than late), but he should not have put pressure on you to depart the 30 min earlier than scheduled.
We are sorry that you felt rushed, he was just at the Lodge letting you know that he is there to collect you.
At least all was sorted out and you had a great time on safari.
Email Cheryl | 20-35 years of age | Experience level: first safari
The most wonderful & helpful tour company that exceeded our special request needs and expectations
The Kruger Safari Co is truly one of the best tour companies I have encountered. My family required special assistance with partial wheelchair accessibility needs for our visit to Kruger and Wayne was not only extremely responsive and professional, but went above and beyond in ensuring me and my family would be comfortable and well taken cared of. From zoom sessions to personal videos of lodge grounds to determine wheelchair accessibility would be sufficient, I could not be more happy with Wayne and Kruger Safari Co. I will be recommending them to all friends and family for future trips!
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023Good Day Cheryl,
Thank you for your review and rating the Kruger Safari Co as one of the best companies you have encountered, your statement is truly amazing and appreciated.
Our team do their best to offer the best possible safaris with hands on service from the first time we make contact until you depart to your next location.
Wayne loves spending time on zoom calls with our travelers, making sure that he advices all of our travelers on the once in a life time safari experience, no matter the travelers needs / wants / budget.
Looking forward to welcoming you and your family back on safari with us soon.
Email Victoria | 20-35 years of age | Experience level: first safari
Simple to work with and responsive
I reached out to Kruger Safari Co. a couple week ahead of wanting to go on a trip. They were very responsive and we set up a zoom call to review my options. Because I was going to safari as a solo traveler, it can be difficult to find lodges (since many don’t want to take a single person). They contacted lodges and found one that fit all of my criteria and was within the price range that I provided. Would work with them again!
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023Good Day Victoria,
Your review is greatly appreciated.
We do read all of our travelers reviews to make sure that we are offer the best safari experiences in South Africa.
Our zoom calls are certainly the way of the future in communicating with travelers, it gives us time to get to know our clients in person, rather than over emails.
Once we have all the details from our travelers, we get working on looking and finding the best safari experience that suits the travelers needs and we are glad that Wayne got yours 100% correct.
We looking forward to having you back on safari with us.
Email Audrey | 35-50 years of age | Experience level: first safari
When our dream came true!
We were thinking about hiding in the bush and stay there!
Such an incredible experience!
We met very nice people especially at Marc's tree house lodge.
We recommend undoubtedly the tour!
We'd love to come back!
So hopefully see you soon!
Audrey and Bertille "Audrey X2"
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023Hello Audrey x2 (LOL) :)
Thank you for booking your safari with us and we are glad that you loved it so much that you didn't want to leave..
Next time you more than welcome to spend more time with us.
We wish you wonderful travels and cant wait to see you again.
Email Cathal | 35-50 years of age | Experience level: first safari
Kruger and Sabi safari
Our family of four had a wonderful safari experience. The company were excellent and supportive throughout. All transfers went smoothly and we didn’t have to worry about anything. It was stress free.
One thing we should have done on our side was to ensure we had more planning involved for travelling with a vegetarian. The lodge wasn’t very well prepared for this so it’s worth mentioning early in the process
Thanks a million for everything
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023Hi there Cathal,
Thank you for traveling with us to the Sabi Sands and your review.
I have spoken to the Lodge, and we have sorted out the communication error that you experienced with the diet requirements and have implemented more systems to make sure that this does not happen again.
We are glad that you had a great time on safari and hope to see you soon.
Email Chris | 20-35 years of age | Experience level: first safari
Once in a lifetime experience
We booked with the Umkumbe Bush Lodge in Sabi Sands and to say it was incredible is an understatement. We saw SO many amazing animals right at arms length most of the time, the place is truly wild. The staff at Umkumbe were excellent and very professional, very informative, and they tried day in and day out to ensure that their guests had an experience if a lifetime! Some exceptional mentions were Pieter, Chloe, Drizzle, and Leo, they were great! Can't wait to go back again.
Reply from The Kruger Safari Co.
Posted on Feb 20, 2023Hi Chris,
Thank you for your review.
The Umkumbe Bush lodge is certainly an amazing location in the Sabi Sands, from the staff, meals, safari drives, they do their best to offer the best services to make it a safari of a life time.
Hope to see you back on safari with us in the near future.
Email Jess | 20-35 years of age | Experience level: over 5 safaris
Understood the assignment
Wayne Barnes was a great help. He took the time to understand what we were looking for and gave us lots of suggestions that were within our budget and fit the criteria. We found THE lodge and the experience there was fantastic too. Wayne communicated all specifications, dietary requirements, etc to the lodge and for the transfers. All went well and hopefully we will be back to South Africa soon
Reply from The Kruger Safari Co.
Posted on Feb 20, 2023Hi there Jess,
Wow, thank you for the wonderful review and stating that Wayne got your safari assignment 100% in order to what you wanted.
He does go out of his way to make sure that all guests get the safari experience they dreamed of.
Next time you back in South Africa, please do contact us and we will make sure that Wayne assist you with your next safari.
Disclaimer
- All corporate and/or tour info is provided by The Kruger Safari Co., not SafariBookings
- The tours offered by The Kruger Safari Co. are subject to their terms & conditions