Reviews

Sort By: Date Most Helpful 31-40 of 175 Reviews
Jess   –  
France FR
Visited: January 2023 Reviewed: Feb 11, 2023

Email Jess  |  20-35 years of age  |  Experience level: over 5 safaris

Understood the assignment
5/5

Wayne Barnes was a great help. He took the time to understand what we were looking for and gave us lots of suggestions that were within our budget and fit the criteria. We found THE lodge and the experience there was fantastic too. Wayne communicated all specifications, dietary requirements, etc to the lodge and for the transfers. All went well and hopefully we will be back to South Africa soon

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Feb 20, 2023

Hi there Jess,

Wow, thank you for the wonderful review and stating that Wayne got your safari assignment 100% in order to what you wanted.
He does go out of his way to make sure that all guests get the safari experience they dreamed of.

Next time you back in South Africa, please do contact us and we will make sure that Wayne assist you with your next safari.

Chris   –  
United States US
Visited: February 2023 Reviewed: Feb 16, 2023

Email Chris  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

We booked with the Umkumbe Bush Lodge in Sabi Sands and to say it was incredible is an understatement. We saw SO many amazing animals right at arms length most of the time, the place is truly wild. The staff at Umkumbe were excellent and very professional, very informative, and they tried day in and day out to ensure that their guests had an experience if a lifetime! Some exceptional mentions were Pieter, Chloe, Drizzle, and Leo, they were great! Can't wait to go back again.

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Feb 20, 2023

Hi Chris,

Thank you for your review.
The Umkumbe Bush lodge is certainly an amazing location in the Sabi Sands, from the staff, meals, safari drives, they do their best to offer the best services to make it a safari of a life time.

Hope to see you back on safari with us in the near future.

Cathal   –  
Ireland IE
Visited: February 2023 Reviewed: Feb 28, 2023

Email Cathal  |  35-50 years of age  |  Experience level: first safari

Kruger and Sabi safari
5/5

Our family of four had a wonderful safari experience. The company were excellent and supportive throughout. All transfers went smoothly and we didn’t have to worry about anything. It was stress free.
One thing we should have done on our side was to ensure we had more planning involved for travelling with a vegetarian. The lodge wasn’t very well prepared for this so it’s worth mentioning early in the process
Thanks a million for everything

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hi there Cathal,

Thank you for traveling with us to the Sabi Sands and your review.
I have spoken to the Lodge, and we have sorted out the communication error that you experienced with the diet requirements and have implemented more systems to make sure that this does not happen again.

We are glad that you had a great time on safari and hope to see you soon.

Audrey   –  
France FR
Visited: March 2023 Reviewed: Mar 7, 2023

Email Audrey  |  35-50 years of age  |  Experience level: first safari

When our dream came true!
5/5

We were thinking about hiding in the bush and stay there!
Such an incredible experience!
We met very nice people especially at Marc's tree house lodge.
We recommend undoubtedly the tour!
We'd love to come back!
So hopefully see you soon!
Audrey and Bertille "Audrey X2"

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hello Audrey x2 (LOL) :)

Thank you for booking your safari with us and we are glad that you loved it so much that you didn't want to leave..
Next time you more than welcome to spend more time with us.

We wish you wonderful travels and cant wait to see you again.

Victoria   –  
United States US
Visited: March 2023 Reviewed: Mar 9, 2023

Email Victoria  |  20-35 years of age  |  Experience level: first safari

Simple to work with and responsive
5/5

I reached out to Kruger Safari Co. a couple week ahead of wanting to go on a trip. They were very responsive and we set up a zoom call to review my options. Because I was going to safari as a solo traveler, it can be difficult to find lodges (since many don’t want to take a single person). They contacted lodges and found one that fit all of my criteria and was within the price range that I provided. Would work with them again!

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Good Day Victoria,

Your review is greatly appreciated.
We do read all of our travelers reviews to make sure that we are offer the best safari experiences in South Africa.

Our zoom calls are certainly the way of the future in communicating with travelers, it gives us time to get to know our clients in person, rather than over emails.

Once we have all the details from our travelers, we get working on looking and finding the best safari experience that suits the travelers needs and we are glad that Wayne got yours 100% correct.

We looking forward to having you back on safari with us.

Cheryl   –  
United States US
Visited: February 2023 Reviewed: Mar 14, 2023

Email Cheryl  |  20-35 years of age  |  Experience level: first safari

The most wonderful & helpful tour company that exceeded our special request needs and expectations
5/5

The Kruger Safari Co is truly one of the best tour companies I have encountered. My family required special assistance with partial wheelchair accessibility needs for our visit to Kruger and Wayne was not only extremely responsive and professional, but went above and beyond in ensuring me and my family would be comfortable and well taken cared of. From zoom sessions to personal videos of lodge grounds to determine wheelchair accessibility would be sufficient, I could not be more happy with Wayne and Kruger Safari Co. I will be recommending them to all friends and family for future trips!

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Good Day Cheryl,

Thank you for your review and rating the Kruger Safari Co as one of the best companies you have encountered, your statement is truly amazing and appreciated.

Our team do their best to offer the best possible safaris with hands on service from the first time we make contact until you depart to your next location.

Wayne loves spending time on zoom calls with our travelers, making sure that he advices all of our travelers on the once in a life time safari experience, no matter the travelers needs / wants / budget.

Looking forward to welcoming you and your family back on safari with us soon.

G and J   –  
Canada CA
Visited: March 2023 Reviewed: Mar 21, 2023

Email G and J  |  50-65 years of age  |  Experience level: 2-5 safaris

Helpful, responsive, and timely...and our safari turned out great!
5/5

I was able to find the 'just right' fit for my wife and I, both time- and cost-wise. We received excellent communications throughout from exploring options, booking and paying, and being supported even in the midst of the drive out from Johannesburg to assure us everything was on-track. We also received a message midway into our experience to ask how it was going.

Bonus included solid recommendations for enroute hotels and helping us to book an excellent full-day tour of Johannesburg after the safari.

I was uncertain, booking 'blind', but Wayne and his crew took great care of us all the way through our experience. Thanks!

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hi there,

Thank you for travelling with us and your out standing review.
Our team make sure that reply to all travelers emails as soon as possible and offer the best suited safari to all of our guests.
We also make sure that we contact our clients during their travels, just to make sure that your are enjoying the experience (which all guests do) and if we can assist with any other travel plans around South Africa.

Only a pleasure assisting you with the advice, making sure that you had a great time not only on safari with us but through all of South Africa.

Fabian   –  
Switzerland CH
Visited: March 2023 Reviewed: Mar 21, 2023

Email Fabian  |  20-35 years of age  |  Experience level: first safari

Fantastic communication throughout, perfect planning, always helped with organizing the trip.
5/5

Wayne from The Kruger Safari took care of our booking for one of the greatest Safari experiences out there. We didn’t know where to start so the tour operator offered an overview of different packages.

We went to the Sabi Sands Game Reserve, and this was the perfect choice. Our booked Lodge, the Umkumbe Bush Lodge was just fantastic, everyone took care of us so well, the game drives were just breathtaking and we‘ve seen so many different animals. If you can afford, book a trip through these guys for a trip to the Sabi Sands.

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Good Day Fabian,

Thank you fore your review and traveling with us.
Wayne always makes sure that he offers the best suited safari to all of our travelers, as he knows that for some guests it is a once in a life time experience.

Umkumbe in the Sabi Sands is one of our top selling lodges, due to the amazing views and off road BIG 5 safari drives.

We hope to see you back in Sabi Sands with us in the near future

Wayne and The Kruger Safari Co team.

Suman furmah   –  
Canada CA
Visited: February 2023 Reviewed: Mar 23, 2023

Email Suman furmah  |  20-35 years of age

Great experience booking with Kruger Safari Co.
5/5

Had a great experience booking with Kruger Safari Co. Wayne was responsive with messages, providing quotes and putting my concerns at ease. Communication was always timely and informative and I felt very comfortable booking my first safari experience with this company.

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hi there Suman,

Thank you for traveling with The Kruger Safari Co, and we are glad that we lived up to your expectations.
Wayne makes sure that he offers our travelers the best safari possible to make sure that you have a once in a life time experience.

Na Rae   –  
Canada CA
Visited: March 2023 Reviewed: Mar 27, 2023

Email Na Rae  |  20-35 years of age  |  Experience level: first safari

They were knowledgeable, kind, and were committed to giving us the best experience.
5/5

The 5 day Kruger safari was excellent. It is a perfect type of safari for the adventurous types. The lodging was very immersive with the nature around it. There were many animals to see on every game drive, and the guides shared their knowledge about the animals and were able to track down the Big 5. The service at the lodging was excellent, the rooms were clean, had hot water, outlet, bug net, etc. The food was also amazing. The operators were quick to reply to questions. I would definitely come back and recommend it to anyone who wants to experience Kruger for the first time.

Reply from The Kruger Safari Co.
Reply from The Kruger Safari Co.
Posted on Apr 29, 2023

Hey there Na Rae,

Thank you for your review and booking your safari with The Kruger Safari Co. it is greatly apprecaited.

Our guides do try their best to show our guests as many animals as possible and we are glad that they showed you so as many animals as possible,

We do stive in offer our guests the best possible (always clean) accommodation, with hot water and amenities to make sure that the safari experience is once in a life time.

Hope to see you back on safari with us soon.

Average User Rating
5.0/5
Rating Breakdown
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