Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 24
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 24 Reviews
Mary   –  
Ireland IE
Visited: April 2022 Reviewed: Nov 7, 2022

Email Mary  |  50-65 years of age  |  Experience level: over 5 safaris

Outstanding safari, tailored perfectly to our specifications
5/5

I chose Desert Air for a flying safari around Namibia, Botswana and Victoria falls and it was the best decision ever. I had the good fortune to deal with Carien and she was absolutely amazing from the start, her patience and attention to detail was second to none. It was a trip that had to be Tailormade with a lot of very specific details and Carien did an outstanding job of making it all happen.
As for value for money I’d say it was at least 20% cheaper than any of the other operators.
I would highly recommend Desert Air and would definitely use them again in a heartbeat.
I forgot to mention the pilot, he was superb...extremely skilled and could land the plane on a sixpence!
Top marks Desert Air, you have a wonderful operation. Wishing you continued success, and many many thanks for an incredible experience

Nina   –  
Austria AT
Visited: January 2020 Reviewed: Nov 7, 2022

Email Nina  |  35-50 years of age  |  Experience level: first safari

The flying safari Tour we did with Desert Air Africa was the best holiday we ever spent.
5/5

The Organisation of our 3 weeks holiday was very professional and I am glad that Carien was so patient with me as I had several special requests. We had a highly competent pilot who brought us to beautiful places. We will never forget that time! Thank you Desert Air!

Ben   –  
Germany DE
Visited: October 2022 Reviewed: Nov 7, 2022

Email Ben  |  50-65 years of age  |  Experience level: first safari

A flawless experience start to final
5/5

We (familiy) did a 16 day flight safary with Desert Air Namibia that proved to be a dream holyday from start to final. Planning was well in advance, but Namibia is heavily booked - at least the very fine resorts that were on our bucket list. It needed a bit of flexibility and amendment we were assisted in with some smart changes suggested that made it work. The time in Namibia was pre-arranged perfectly, and it went perfectly. Doing all the hot places in relatively short time was not trivial in planning, but we saw everything we wanted - going from Windhoek to Etosha to Damaraland to Kaokoland to Purros to Swakobmund and Walfish Bay to Fish River Canyon to Lüderitz to Sossuvlei. All the lodges were cool, but the friendlyness and attentiveness of all people we met surpassed it all. Going by plane (Cessna 210, pilot+4) is not the cheapest way to go, but sure the best if you want to see a bit more of this quite big country without sitting in a 4x4 all day. All our family member agreed that this was a vacation you think of for quite a while.

As for Desert Air Africa Safaris, it´s a pro Air Service provider with airplanes in good shape and professional pilots (I am a private pilot for 30 years myself, so it is fair for me to judge). Our pilot took care of everything you can think of and conducted pleasurable rides all along. Besides, he was a cool and fun guy we had a good time with. Mrs. Rall, responsible for all planning (and obviously for monitoring her clients when on the way and arranging for nothing to go wrong and making sure that for ex. items we forgot in a lodge surfaced a couple day later in another one) definitely knows her job very well and obviously loves it ;-).

Bottom line: This was my first vacation ever I wrote a note to the tour operator (re. Mrs. Rall) after it was finished to assert our satisfaction. And once we will consider Botswana I know whom to call.

Deepak Suresh   –  
United States US
Visited: September 2022 Reviewed: Nov 14, 2022

Email Deepak Suresh  |  35-50 years of age  |  Experience level: first safari

From start to finish - they helped me with a wonderful trip
5/5

Desert Safari really helped me plan a trip that I thought was very difficult and daunting to plan given my time restraints and what I actually wanted to see. Carien helped me so much in the planning stage that I could not have done this trip without her. The whole staff is very professional and they want to make sure that you have a great time. Whether is planning where to go - where to stay (they find the best places) - or how to structure your trip- Desert Safari is the tour company I will use in the future. My only issue is that they don't plan all my trips to Africa

Stephan   –  
Germany DE
Visited: November 2022 Reviewed: Nov 29, 2022

Email Stephan  |  50-65 years of age  |  Experience level: over 5 safaris

Just Perfect!
5/5

Carien provided a perfect personalized service. Allover it was a superb organized Trip. We never will forget. Thank you.

Jens Hansen   –  
Denmark DK
Visited: March 2022 Reviewed: Nov 29, 2022

Email Jens Hansen  |  50-65 years of age  |  Experience level: over 5 safaris

Super service, quick responses and a great understanding of my interests
5/5

My first contact, the service throughout the planning and a very good sense of what I wanted to see and do and what I didn't want see and do, have been great. There was very good interaction with useful alternatives, recommandations for "must see" places to visit and activities to do based on my interest and not just the general "must see" things you must when visiting Namibia. I always got quick answers to my inquiries and ideas.

It was a well organized trip from my first day of arrival to my departure day two weeks later.

I have traveled to many countries around the World inclusive Africa. I often use local businesses to plan and arrange my visits. Many of them have been really good, but none beats Carien from Desert Air Africa Safaris.

Roland Hoffmann-Theinert   –  
Germany DE
Visited: January 2023 Reviewed: Feb 11, 2023

Email Roland Hoffmann-Theinert  |  50-65 years of age  |  Experience level: 2-5 safaris

Stunning service!
5/5

The lodges were thoughtfully well selected. We hence got a clue of the variety of different landscapes and types of lodges. But most stunning was the service of Desert Air Safaris (DAS). Our flight to Joburg had a delay of 16 hours so we came a day later to our first destination. DAS managed to rearrange our timeslots in the f
Different lodges thus at the end of the day we could all see what we wanted to see. Thank you, Carien!

Michael Green   –  
United Kingdom UK
Visited: February 2023 Reviewed: Mar 9, 2023

Email Michael Green  |  65+ years of age

Fantastic Experience
5/5

I had asked DAS to put together a couple of days sightseeing for me out of Windhoek. Day 1, the dunes, the coast, and Swakopmund. Day 2, the rock carvings at Twyfelfontein, and the sixty-ton Hoba meteorite outside Grootfontein. Only possible by air in that short space of time: and the meteorite really is in the back of beyond. They came up trumps. Transfers, flights, guides, everything, including using a military airfield at G’fontein. No way I could have done it on my own without them. They also arranged for me to fly in the particular aircraft that I wanted. Nothing too much trouble. They even sorted it when coastal fog caused a diversion and temporary delay on the first day. It’s a bit invidious to single out individuals. But my thanks in particular to Carien who was my point of contact throughout. Also to Melissa and Berto my pilots, with both of whom I had interesting snd informative conversations. I can’t recommend them enough.

Philippe   –  
Thailand TH
Visited: April 2023 Reviewed: May 10, 2023

Email Philippe  |  35-50 years of age  |  Experience level: over 5 safaris

Fantastic scenery and safe & professional service
5/5

Very professional, personal and attentive operation.
Booked a day trip Sossusvlei excursion from Windhoek including scenic flight over the sand dunes.
Crew was very polite, aircraft was clean and in good condition.
Overall an excellent experience and definitely recommended.

Uli & Tom   –  
Germany DE
Visited: September 2023 Reviewed: Sep 25, 2023

Email Uli & Tom  |  50-65 years of age  |  Experience level: 2-5 safaris

Always there to make it happen
5/5

Carien, our contact person at Desert Air Africa Safaris, has an extremely high degree of service orientation and make things happen.
We decided to undertake a private Air Safari less than 2 weeks before arriving in Windhuk. Moreover, we were Namibia first timer and hence not yet with clear picture on what we wanted to see, hence our ideas on the itinerary was quite volatile while at the same time we wanted to stay in top lodges. Consequently it was extremely challenging to get all this organized within such a limited timeframe. Carien was exceptional in her reactivity, no matter when we send her an request or asked a question, she reacted in no time. She also was successful to organize a co-pilot/guide despite end of high season/high demand. The trip itself was a blast including Sossusvlei, Fish River Canyon, Swakopmund/Sandwich Harbour, Etosha, Chobe Natl Park and Victoria Falls. Selection of lodges/hotels was superb and very high standards. Also during the tour Carien was available basically 24x7 and helped to make all things happen that arose while on tour. Big thank you goes to Carien for this wonderful trip.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 24
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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