Exclusive & Tailor-Made Safari Adventures
Banok Safaris
- Offices In:
-
United States
- Size:
- 5-10 employees (Founded in 2019)
- Member Of:
- KWS, TRA, Travelife & MagicalKenya
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $450 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Ed G | 65+ years of age | Experience level: first safari
Excellent tour, great guides, great facilities but some planning issues
We are a late 60's couple from New Jersey. Benson put together an excellent 16 day personal tour for my wife and I. We travelled from Nairobi across southern Kenya to the Massai Mara and then south to Tanzania, the Serengeti, and many other national parks. Benson arranged for a separate tour company (Raven Tours) to escort us through Tanzania. Finally, our Banok guide met us at the Namanga border crossing near Amboseli National Park to finish our tour and return us to Nairobi Airport. Both transfers at the international borders went smoothly thanks to the guides. Both guides were excellent and really made the trip a once in a lifetime experience. We cannot recommend Robert in Kenya (for Banok Tours) and Rajabu (Roger) in Tanzania (for Raven Tours) highly enough!
In all cases, the accommodations and meals were excellent. Facilites were always clean and comfortable. We stayed in both lodges and glamping tent sites. All rooms and tents had running water and flush toilets, even in the most remote areas.
We were scheduled for a hot air balloon trip in Tanzania which we had paid for in advance. Unfortunately, it had to be canceled due to very high winds. Benson arranged for a complete refund for us before we left Tanzania.
The reason for the 4 star rating comes from the tour planning. Although most days went as planned, there were some instances where we could not visit a park or wildlife area as planned because travel times and distances were much greater than had been indicated in our tour itinerary, requiring us to forgo a stop or shorten a visit. Our tour guides worked out the kinks in the itinerary as needed. Roger was particularly helpful in this regard.
Overall it was the an excellent experience and the tour of a lifetiime. We would certainly go with Benson and Banok tours again.
Reply from Banok Safaris
Posted on Dec 31, 2024Hi Edward,
Thank you for sharing your detailed review and for choosing Banok Safaris for your adventure across Kenya and Tanzania! We are thrilled that you had an excellent experience and that our team, including Robert in Kenya and Rajabu (Roger) in Tanzania, exceeded your expectations. Your kind words about their professionalism and the quality of accommodations mean the world to us. We're glad the border transfers and the refund for the hot air balloon were handled smoothly, ensuring your comfort throughout.
We sincerely apologize for the planning challenges regarding travel times and distances. Your feedback is invaluable, and we will strive to improve our itineraries by providing more accurate estimates to maximize every moment of our guests’ experiences. Rest assured, we’re already reviewing this aspect to enhance future tours.
We look forward to hosting you again and ensuring an even more seamless adventure. Thank you for your understanding and allowing us to be part of your lifetime memories!