Reviews

Sort By: Date Most Helpful 131-140 of 310 Reviews
Dan J.   –  
United States US
Visited: September 2017 Reviewed: Sep 26, 2017

Email Dan J.  |  35-50 years of age  |  Experience level: first safari

Outstanding Safari Honeymoon experience
5/5

Where to begin? Rose and The Luxury Safari Company planned and executed on the trip of a lifetime for our honeymoon. We had the highest expectations and the trip blew them away. From the boutique hideaway in Cape Town to seeing what we think is a slice of heaven in wine country, it seemed as if every day was better than the last. The safari experience (Molori lodge in Madikwe) was a life experience that we will never forget. We have already started talking about our retrun trip. Take note: it is important to mention that Rose wasn't afraid to tell us "you don't need to do this", or, "do this/not that" and she was 100% right with everything. When we return to Africa, she will be our first email/call in the planning process.

Joehan & Alice   –  
Singapore SG
Visited: September 2017 Reviewed: Oct 14, 2017

Email Joehan & Alice

Amazing & Wonderful First Time Safari With A Knowledgeable Company
5/5

Great experience, everything was well taken care of, great value, lovely camps. It was the perfect first-time safari experience for us. Rose is also super responsive to all our questions, and nothing was too small for her to handle. She had planned everything well and with some added little surprises thrown in. We are so happy with the experience that we are going on another safari at a different location with her next year!


New York Traveler   –  
United States US
Visited: September 2017 Reviewed: Oct 15, 2017

Email New York Traveler

Fantastic trip, flawless logistics, luxury accommodation, wonderful safari guide.
5/5

Everything about our trip was great - the logistics were clearly laid out and executed seamlessly. The accommodations were luxurious, and the staff, most importantly our safari guide, were courteous and knowledgeable. Recommend this company unreservedly to anyone seeking a high-end, exclusive experience.

Lucy   –  
United Kingdom UK
Visited: October 2017 Reviewed: Nov 2, 2017

Email Lucy  |  50-65 years of age  |  Experience level: over 5 safaris

Repeat client, wouldn't go anywhere else
5/5

Given quite a difficult brief regarding times & criteria but eventually managed to find just the right fit at a reasonable price.
This is the third time I've used Rose & The Luxury Safari Company & thoroughly recommend her.
Excellent attention to detail, good communication & treated like a valued customer rather than just any old punter. Feels like we would be friends if we ever met in person!

Kaiping   –  
United States US
Visited: October 2017 Reviewed: Nov 6, 2017

Email Kaiping  |  20-35 years of age  |  Experience level: first safari

Top-notch service & constant communication lead to amazing trip incl. emergency change of plans.
5/5

Rose and team were very communicative from beginning to end. She was quick to respond to our pre-trip questions (and there were many), emails, etc. We changed our minds many times, went back and forth a lot, and each time Rose was very quick to respond (cannot stress enough how big of a help that was). We worked on an extremely tight timeline (under 1.5 months from initial contact and leaving for our trip).

We had actually no idea what to expect as we didn't have much time to actually look at all the places Rose booked for us in detail or even review everything the way we normally would for a trip. As soon as we landed we were blown away with the level of service we received, the quality and level of luxury in the places we were staying, etc. Rose and team nailed exactly what we were looking for in terms of the style of hotels, resorts, and safari lodges we were interested in and we were extremely satisfied with what we got and what we paid for it. Every little step of the process was well taken care of and every detail accounted for. It was very nice to not have to think about transferring to/from airports and lodging and to have all our tours/activities set up in non-safari areas. Everybody and everything was on time and efficient. All safari tours had incredible service and friendly & knowledgeable tour guides and lodge managers.

One big thing was during our safaris my wife got an infected bug bite and we needed to get medical attention in Johannesburg. I emailed Rose at the last minute and she was able to ensure that our original plan was properly changed and everything new taken care of before we landed so that we went straight to the medical facility and then back to our hotel seamlessly.

Overall, what we asked for and what we were looking for were both well-taken care of and accounted for. From the tours and activities in Cape Town to all of the safaris and 3 lodges we stayed in in Zambia and finally to our beach resort in Mozambique, everything felt seamless/easy and every stop along the way was better than the previous. If you've never been to Africa, I wholeheartedly recommend you go as it will change your life (and not just because of the wildlife!) and that you work with Rose and her team to plan your trip out.

Lauren Jennings   –  
United States US
Visited: September 2017 Reviewed: Jan 4, 2018

Email Lauren Jennings  |  20-35 years of age  |  Experience level: first safari

Exceptional service around the clock - goes beyond the trip itself
5/5

I wanted to take the time to write a review about the Luxury Safari Company, in particular working with Rose. She planned the most spectacular honeymoon for my husband and I in September. We experienced the most fabulous, luxurious accommodations at each stop along the way - Cape Town, wine country and South African Safari in Madikwe Reserve. She knows exactly what she is talking about when it comes to where to stay, when to go, the amount of wildlife you will see, etc. My husband and I talk about the trip literally every day. Rose won our trust over so much that we have since reached out to talk about returning to Africa again as soon as possible... yes, even in the same year. The issue with a trip to Africa though is it takes A LOT of research, planning and is quite the investment. Naturally, we have to go back and forth with Rose quite a bit to figure out if another Africa trip is in our future... and I ask a million questions along the way. Sadly, timing hasn't worked out for us to return again yet, but just the fact that Rose is so patient and willing to talk us through so much research even when a trip isn't booked, just shows her dedication to her clients. My only complaint is that Rose can't plan every trip in our life for us :) If you are debating on whether or not to go to Africa ... GO. If you are debating on whether or not to use Luxury Safari Company - trust me - they are the best - and this is coming from a very picky, skeptical New Yorker.

Max   –  
United Kingdom UK
Visited: November 2017 Reviewed: Jan 8, 2018

Email Max  |  35-50 years of age  |  Experience level: 2-5 safaris

Rose did as superb job for a magical safari in Tanzania
5/5

Rose and team were super. I had planned a safari in Tanzania with her and then my schedule had quite some back and forth, first to cancel then to re-instate and she was marvellous making it all happen. Super responsive, fast, knows the places. Best service and highly recommend !

McKinnon C.   –  
United States US
Visited: December 2017 Reviewed: Jan 9, 2018

Email McKinnon C.  |  20-35 years of age  |  Experience level: first safari

A fantastic experience, which really was once in a lifetime!
5/5

Rose and her team did a wonderful job organizing my safari. I went to Kenya and she made sure that all the details were seamless. I had very limited ideas of where I wanted to go initially, and she helped me to decide which camps would be best for me as a single traveler. We decided on Else's Kopje, and Mara Plains which were both absolutely incredible. The entire experience was amazing and the game viewing was unbelievable! I would definitely recommend her to help plan and execute one's dream adventure.

Nicola   –  
Germany DE
Visited: January 2018 Reviewed: Jan 21, 2018

Email Nicola  |  35-50 years of age  |  Experience level: over 5 safaris

Very professional and super responsive service
5/5

Rose and her team did an amazing job! We booked the trip last minute (over Christmas and New Year, a lot was booked already) and had many criteria - she managed to organize everything in a way that exactly met our requests and needs, making it a fantastic and unforgettable experience for us.

Rose is super responsive and professional and we enjoyed working with her a lot. She has also been very reliable and we can highly recommend her and her team to everyone.

Allison   –  
United States US
Visited: January 2018 Reviewed: Jan 23, 2018

Email Allison  |  20-35 years of age  |  Experience level: 2-5 safaris

Informative, helpful and attentive
5/5

Rose helped us book our 16-night honeymoon in Africa that ended up being the trip of a lifetime. She was very knowledgeable about the places we wanted to visit, offered her insights and feedback on decisions that we were making (without being pushy!) and stayed in touch with us leading up to and after our visit. We took her recommendations on where to stay and they ended up being more than we could have hoped for. It's clear she knows the resorts that she suggests and I would definitely use her again if we went back!

Average User Rating
5.0/5
Rating Breakdown
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  • 2 star 1
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