Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 69
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 70 Reviews
Frederico Amorim   –  
Portugal PT
Visited: August 2024 Reviewed: Sep 18, 2024

Email Frederico Amorim  |  50-65 years of age  |  Experience level: first safari

Marurumi Safaris did a wonderful job regarding planning, communication and the best experience ever
5/5

Marurumi Safaris proved to be the best choice in the whole process.
From the early operator selection 6 months before, delivered a good price, provided confidence with a clear and quick communication showing expertise and cordiality. 3 different payments along the way were an easy task.
The manager James did a great job with the best safari planning and even came to our hotel in Nairobi the night before departure to propose an improvement to the plan (without extra payments) that we apreciated.
The accomodations, type of car, meals and optionals were just as expected and agreed in advance.
The safari itself was one of the best experiences in our lives thanks to our experienced guide Lawrence who, we're almost certain, is the best guide in Kenya. :-)
He has an expertise of 14 years experience, is very knowledgeable about the wildlife and always drove us safely and knew where to go and to spot animals, positioning the vehicle in the best spots and angles.
Thank you so much Marurumi!

Emily   –  
Canada CA
Visited: June 2024 Reviewed: Aug 28, 2024

Email Emily  |  20-35 years of age  |  Experience level: first safari

Absolutely phenomenal experience!
5/5

Wow! It's been over two months since the end of our safari and I still haven't stopped thinking about it. It was perfect every step of the way. We took the 7 day economical tour and we got more than our money's worth. James met us at the start of the tour and was super friendly. Robin was our guide for the trip and I couldn't say enough good things about him! He was kind, fun, and had an absolutely insane eye for spotting animals! We not only saw the big five, but the big nine, and more! The accommodations were great too, not super posh, but more than acceptable and comfortable, with good food, and such great people. I would recommend them to anyone and when I go back, they're the first people I'll be looking up!

Cindy   –  
United States US
Visited: August 2024 Reviewed: Aug 28, 2024

Email Cindy  |  65+ years of age  |  Experience level: first safari

Perfect Once in a Lifetime Adventure
5/5

My daughter and I chose Mararumi Safaris because of the good communication we had with them. Our driver, Robin (Robinson) slightly changed our agenda to be accommodating to us, so our safari was tailored for us. The value was amazing for a private tour. It was usually just my daughter and I unless we needed to give rides to family and friends of our driver. I would choose Mararumi and our driver, Robin, every time!

Annette   –  
Netherlands NL
Visited: July 2024 Reviewed: Aug 8, 2024

Email Annette  |  50-65 years of age  |  Experience level: first safari

Once in a life time trip
5/5

We had a fantastic trip organized by Marurumi Safaris. They were on top of everything from start to finish. All e-mails were answered promptly and when we found out that the prices at Masai Mara had changed dramatically they came up with a wonderful alternative. We had a very experienced guide/ driver who drove us savely to all our destinations. Our hotels were more then fantastic and everything very very well taken care of by James and his team. Many many many thanks.

Amit   –  
United States US
Visited: June 2024 Reviewed: Jun 30, 2024

Email Amit  |  35-50 years of age  |  Experience level: first safari

Excellent service and very knowledgeable
5/5

Everything was very well planned. We were told what to expect and how to go about the day. Robinson , our driver and guide, was phenomenal. Not only did Robinson navigate the some of the bumpy roads well, he went onto make sure we felt safe during the protests in Kenya while we were on the tour.
I would highly recommend Marurumi safaris.

Yang   –  
United States US
Visited: June 2024 Reviewed: Jun 10, 2024

Email Yang  |  20-35 years of age  |  Experience level: first safari

Amazing trip
5/5

I had an amazing time with my guide Robie for a week trip in Kenya. The trip was well organized and Robie was very attentive. The hotel at Masai Mara was over booked, but Robie explained to me very well and I got to stay at another hotel with surprisingly amazing experience.

Hs   –  
South Korea KR
Visited: April 2024 Reviewed: Apr 20, 2024

Email Hs  |  35-50 years of age  |  Experience level: first safari

James is the best tour guide
5/5

We traveled to Amboseli national park.
It was the best decision for us to use marurumi tour company.
Our guide James was kindly, very entertaining, and ensured we spotted as much wildlife as possible.
We really enjoyed this tour.
I would recommend marurumi safari tour company again.

Jonathan   –  
United Kingdom UK
Visited: March 2024 Reviewed: Apr 6, 2024

Email Jonathan  |  20-35 years of age  |  Experience level: first safari

Absolutely Amazing!
5/5

We had a fantastic time with Marurumi! As this was our first time on safari and in Africa we were initially apprehensive, however there was no need to be as we were in very safe hands with our guide Robin and absolutely everything exceeded our expectations.

Communication prior to our trip was excellent - James was always very prompt and happy to answer any questions we had. On arrival in Nairobi, we were met by James, Robin and Ivy. James provided thorough introductions and reviewed the itinerary, ensuring we were happy before we left for our safari.
Across our six days we stayed in 3 different camps and visited 3 different parks (Amboseli, Lake Nakuru, Masai Mara) all of which were fantastic. The hotels were of exceptional quality with fantastic food, service and amenities (we chose the budget package, but the hotels and service were anything but!). The staff's hospitality was unmatched, they regularly asked how our safari was going, what we had seen that day as well as consistently inquiring about our well-being and ensuring our comfort.

Opting for a private safari granted us the flexibility to tailor our itinerary. Robin expertly suggested timings to maximise our experience, yet graciously accommodated our requests if we fancied a later start.

The game drives were exceptional. We saw over 40 different types of animals and not only did we see the ‘big 5’ across the first 4 days, we were also extremely lucky to see all 5 in one day during our last day at the Masai Mara - very rare and absolutely amazing! This was in large part down to Robin and his knowledge of the locations we visited. Considering the size of the parks and the sometimes elusive nature of certain animals Robin expertly guided us throughout the day as well as providing information about the animals and parks and sometimes being our photographer!

Finally, we must extend special recognition to our fantastic guide Robin who really made our trip unforgettable. Robin's brilliance and tireless dedication ensured that our trip surpassed all expectations - nothing was too much trouble, and we couldn’t have asked for better. Robin was extremely professional but also very personable and friendly and it was great to get to know him over the week.

His commitment to our satisfaction and his fervour for showcasing all that his country and its parks had to offer really made an impression on us. He eagerly shared insights into safari and Kenyan culture, even going the extra mile to teach us a few phrases in Swahili (despite our sometimes-faltering attempts!). Robin's unwavering enthusiasm and genuine care made him an invaluable part of our experience.

Throughout the week, Robin consistently went the extra mile to ensure our trip was truly exceptional. A small example of his dedication was on our departure day when, despite our evening flight, he stayed with us until 7 pm, ensuring we weren’t waiting around at the airport.

We had a fantastic trip with Marurumi and can’t thank them and Robin enough. We wholeheartedly intend to recommend them to our friends and family. We were very sad to leave Kenya and our guide Robin - but we will definitely be back!

Olya   –  
Canada CA
Visited: March 2024 Reviewed: Mar 30, 2024

Email Olya  |  20-35 years of age  |  Experience level: first safari

Dedicated provider!
5/5

James was great: him and his team were dedicated in finding a leopard for us!
Went above and beyond and listened to all our wishes. Definitely a great value for money and I would recommend James’ agency for both Kenya and Tanzania.

Iris   –  
Netherlands NL
Visited: February 2024 Reviewed: Mar 6, 2024

Email Iris  |  20-35 years of age  |  Experience level: first safari

Amazing experience and perfectly arranged
5/5

The safari with Marurumi safaris was amazing! The communication was fast and clear and they arranged everything perfectly.

Mr Robinson was our guide and was a great tour guide. He went out of his way to show us all the animals, which he could all identify, really took his time and was always friendly and patient.

The accomodations we slept in were also great. It was a good mix of different surroundings, the food was always good and the staff very friendly. It was especially very special to sleep in a hotel where the girafs and zebra’s just walk around!

I think the price-quality ratio was very good. We would recomment Marurumi safaris

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 69
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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