Reviews

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Jaime & Nathalie   –  
Germany DE
Visited: November 2023 Reviewed: Nov 24, 2023

Email Jaime & Nathalie  |  20-35 years of age  |  Experience level: 2-5 safaris

Great safari, highly recommended
5/5

We went on a four day safari to Masai Mara and Lake Naivasha and it was amazing. We got to go on a full day safari with the car, boat safari and walking safari. Our guide knew very well what he was doing and was always open to make our trip better. He even offered us a walking safari on Hells, gate NP which was not even in our initial plan. Come visit Kenya with Marurumi Safaris!

Simon   –  
United Kingdom UK
Visited: January 2024 Reviewed: Jan 22, 2024

Email Simon  |  35-50 years of age  |  Experience level: first safari

Best best you could ever ask for.
5/5

I booked a Safari for my partners 30th birthday, who whilst doing numerous things in Kenya what better than to visit Maasai Mara. I booked the 3 night (4 days) private tour (firstly let me recommend the private tour, it's a little more expensive but the whole experience means so so so much more)

Day 1 - I arranged to be collect at 8am from my hotel, they were there on time and very welcoming. Full introductions were made and the people I was speaking to over email came to see us, introduced themself and came to see us off.
We arrived at our hotel which was exceptional (if you do the multi tour and can request Mtito Camp I'd fully recommend)
We decided not to do the evening Game Safari in place to see Maasai Village which was unbelievable. One thing about this holiday was seeing Kenya for all of it's beauty and culture and we truly witnessed this.

Day 2 - Early start We headed to Maasai Mara where we spent the full day on the Safari will attach photos but it was truly magnificent. Our driver Mr Robie was one of the most knowledgeable people I have met, he knew everything we threw at him, and oh boy let me tell you there was question after question.

Day 3 - We went to the stunning Lake Naivasha enjoyed a stunning boat ride and Safari walk.

The above does not describe anywhere near how amazing this tour operator and guide was, they were magnificent all the way through, continual updates and never missed the mark once.

Now this bit is for the drive/tour guide/Safari expert - Mr Robie was truly magnificent, a true gentleman from start to finish of the entire tour, he asked our opinion frequently, due to his knowledge he allowed us to see things I could only previously dream of. If you're fortunate enough to spend your Safari with him you'll not regret it. He was fantastic so I'd like to say thank you to him personally, for ensure my wife had the greatest 30th birthday anyone could ever ask for.

Asta   –  
Lithuania LT
Visited: January 2024 Reviewed: Feb 9, 2024

Email Asta  |  50-65 years of age  |  Experience level: first safari

Great value for money, quick and flexible communication
5/5

We chose this company because of the low price, fast and detailed communication. And we were not disappointed. We had a wonderful driver/guide Robie who became a friend over the 6 days of the safari.He was a great driver and we were always first in the games.Although the car was old, it was clean. We always had enough water in the car. Robie solved all technical problems quickly and with a smile. The accommodation exceeded expectations, especially in the Masai Mara. A suggestion for improvement would be to have at least 1 pair of binoculars in the car. I recommend asking before the safari what the car will be, it is always better to choose a 4x4 jeep, because it will pass more easily on difficult roads, and bigger windows.

Olya   –  
Canada CA
Visited: March 2024 Reviewed: Mar 30, 2024

Email Olya  |  20-35 years of age  |  Experience level: first safari

Dedicated provider!
5/5

James was great: him and his team were dedicated in finding a leopard for us!
Went above and beyond and listened to all our wishes. Definitely a great value for money and I would recommend James’ agency for both Kenya and Tanzania.

Jonathan   –  
United Kingdom UK
Visited: March 2024 Reviewed: Apr 6, 2024

Email Jonathan  |  20-35 years of age  |  Experience level: first safari

Absolutely Amazing!
5/5

We had a fantastic time with Marurumi! As this was our first time on safari and in Africa we were initially apprehensive, however there was no need to be as we were in very safe hands with our guide Robin and absolutely everything exceeded our expectations.

Communication prior to our trip was excellent - James was always very prompt and happy to answer any questions we had. On arrival in Nairobi, we were met by James, Robin and Ivy. James provided thorough introductions and reviewed the itinerary, ensuring we were happy before we left for our safari.
Across our six days we stayed in 3 different camps and visited 3 different parks (Amboseli, Lake Nakuru, Masai Mara) all of which were fantastic. The hotels were of exceptional quality with fantastic food, service and amenities (we chose the budget package, but the hotels and service were anything but!). The staff's hospitality was unmatched, they regularly asked how our safari was going, what we had seen that day as well as consistently inquiring about our well-being and ensuring our comfort.

Opting for a private safari granted us the flexibility to tailor our itinerary. Robin expertly suggested timings to maximise our experience, yet graciously accommodated our requests if we fancied a later start.

The game drives were exceptional. We saw over 40 different types of animals and not only did we see the ‘big 5’ across the first 4 days, we were also extremely lucky to see all 5 in one day during our last day at the Masai Mara - very rare and absolutely amazing! This was in large part down to Robin and his knowledge of the locations we visited. Considering the size of the parks and the sometimes elusive nature of certain animals Robin expertly guided us throughout the day as well as providing information about the animals and parks and sometimes being our photographer!

Finally, we must extend special recognition to our fantastic guide Robin who really made our trip unforgettable. Robin's brilliance and tireless dedication ensured that our trip surpassed all expectations - nothing was too much trouble, and we couldn’t have asked for better. Robin was extremely professional but also very personable and friendly and it was great to get to know him over the week.

His commitment to our satisfaction and his fervour for showcasing all that his country and its parks had to offer really made an impression on us. He eagerly shared insights into safari and Kenyan culture, even going the extra mile to teach us a few phrases in Swahili (despite our sometimes-faltering attempts!). Robin's unwavering enthusiasm and genuine care made him an invaluable part of our experience.

Throughout the week, Robin consistently went the extra mile to ensure our trip was truly exceptional. A small example of his dedication was on our departure day when, despite our evening flight, he stayed with us until 7 pm, ensuring we weren’t waiting around at the airport.

We had a fantastic trip with Marurumi and can’t thank them and Robin enough. We wholeheartedly intend to recommend them to our friends and family. We were very sad to leave Kenya and our guide Robin - but we will definitely be back!

Hs   –  
South Korea KR
Visited: April 2024 Reviewed: Apr 20, 2024

Email Hs  |  35-50 years of age  |  Experience level: first safari

James is the best tour guide
5/5

We traveled to Amboseli national park.
It was the best decision for us to use marurumi tour company.
Our guide James was kindly, very entertaining, and ensured we spotted as much wildlife as possible.
We really enjoyed this tour.
I would recommend marurumi safari tour company again.

Frederico Amorim   –  
Portugal PT
Visited: August 2024 Reviewed: Sep 18, 2024

Email Frederico Amorim  |  50-65 years of age  |  Experience level: first safari

Marurumi Safaris did a wonderful job regarding planning, communication and the best experience ever
5/5

Marurumi Safaris proved to be the best choice in the whole process.
From the early operator selection 6 months before, delivered a good price, provided confidence with a clear and quick communication showing expertise and cordiality. 3 different payments along the way were an easy task.
The manager James did a great job with the best safari planning and even came to our hotel in Nairobi the night before departure to propose an improvement to the plan (without extra payments) that we apreciated.
The accomodations, type of car, meals and optionals were just as expected and agreed in advance.
The safari itself was one of the best experiences in our lives thanks to our experienced guide Lawrence who, we're almost certain, is the best guide in Kenya. :-)
He has an expertise of 14 years experience, is very knowledgeable about the wildlife and always drove us safely and knew where to go and to spot animals, positioning the vehicle in the best spots and angles.
Thank you so much Marurumi!

Jiaying   –  
China CN
Visited: October 2024 Reviewed: Oct 9, 2024

Email Jiaying  |  20-35 years of age  |  Experience level: first safari

Wonderful experience!
5/5

Good communications, always response on time by email. Good service, our guide James was very kind and experienced, we were able to see all the animals we wanted to see including the big five during our safaris! The whole trip was in very good value for money as well! I will recommend this company and our guide James to everyone who wants a great experience in Kenya!

Ahmet   –  
Austria AT
Visited: April 2022 Reviewed: Oct 29, 2022

Email Ahmet  |  20-35 years of age  |  Experience level: first safari

More than I expected!!!
5/5

after Covid pandemic we really wanted to go as far as possible.. A friend suggested me why not Africa.. at the beginning we were a bit unsure because we never been there. The entire journey was more than I expected. Our Tour Guide “James “ was amazing he showed me and my family a lot things!! Maasai Mara was one of my favourite..!
Do not forget to ask for Amboselli game we loved it.
the price was Ok and worth because we have seen a lot in such a short time and very very friendly guide !!!!!
thank you James for everything!

Helena   –  
Austria AT
Visited: March 2022 Reviewed: Oct 30, 2022

Email Helena  |  35-50 years of age  |  Experience level: first safari

It was amazing! Fabulous!
5/5

The accommodations were clean and very cosy. James was a perfect host, the communication went smooth and friendly, he was really polite to us and he offered us all extras that we wanted. The trips to the Maasai and Mara Game Reserve was fenomenal. The service was amazing, thank you james.

Average User Rating
5.0/5
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