Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 36
  • 4 star 0
  • 3 star 2
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 39 Reviews
Sarat Babu   –  
United States US
Visited: July 2023 Reviewed: Jul 30, 2023

Email Sarat Babu  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Sarat Babu and not that of SafariBookings.
Horrible experience
1/5

We booked this company for both Kenya and Tanzania safaris, They completely spoiled our Kenya Masai Mara experience, the guide we got name called Ole spoiled our complete experience by misguiding us and when we tried to call the tour company owner George, he was not at all responsive while we were in Kenya.

They treated us well while we were in Tanzania got a very good guide name called Omar but our Kenya and Masai Mara experience was horrible.
And when we were suppose to get AA Lodge at Ambosali National park, they gave one basic room where it was not a finished room with open nails and all, the beds were not even equipped with mosquito nets and my kids were bitten by at least 50 Mosquitos on that night.

Summary: Our experience in Tanzania is ok but definitely spoiled my Kenya experience.

I recommend you to avoid this company.

Reply from Terrain Tanzania Safaris
Reply from Terrain Tanzania Safaris
Posted on Aug 1, 2023

Your Masai Mara experience to me was a great one - you had a full day of game drive on day two from 8:00 to around 18:00, I remember to have spoken to you at exactly 17:47hrs and your reply was , can I call you in one hour? Still in a game drive.

The following day was a transit day and not a game drive day since you were to be at the border from 9:00Am, we have a shortcut route to get to the border but you insisted to cross through the reserve and delayed at the gate for 2hrs because our guide didn’t have these informations - yes I was not available (church) but my colleague Eric whom I gave you his contacts authorized and we paid for you to cross through the Reserve. While on transit through the reserve - it was another game drive which ended up with late arrival at the border.

Masai Mara to Serengeti NP via Isebania border we recommend clients to cross this border between 10:00hrs and 12:00hrs but you crossed the border at 15:45hrs because you insisted and extended a Game Drive in Masai Mara. I had to call and inform the incharge of Serengeti Gate on your late check-in to the Park, of course you arrived relatively late at the gate and after dark at the Camp.

On your last two days in Tanzania - I left my office work and took the responsibility to drive and guide you to Mt Kilimanjaro as part of your schedule, I wanted to find out if anything was wrong - but you seemed to be very happy.

Amboseli NP, we could not find rooms at AA both nights , I explained and we agreed to a different Camp of which you did not like, efforts were done and we moved you to AA second night. The rest of the accommodations were as per itinerary. THANKS.

Narmada Chitturi   –  
United States US
Visited: July 2023 Reviewed: Aug 5, 2023

Email Narmada Chitturi  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Narmada Chitturi and not that of SafariBookings.
Tanzania was great, Can not recommend them for Kenya.
3/5

It was a great time in Serengeti and entire Tanzania, The crew in Tanzania took really good care of us, If i need to review just Tanzania I can give 5/5 rating.
In Kenya we did our game drives with one of their partner company and Not a good experience.

For Tanzania: 5/5 rating
For Kenya : 1/5 rating.

Linda   –  
United States US
Visited: August 2019 Reviewed: Apr 1, 2023

Email Linda  |  65+ years of age  |  Experience level: first safari

The review below is the personal opinion of Linda and not that of SafariBookings.
George is fabulous! You’re in great hands with him!
3/5

George is fun! He knows everything there is to know about the animals, the flora & fauna, the people and hoe to make things happen! Knowing where the big 5 hang out is essential! ! He’s organized, knowledgeable but his personality improves every moment of every day! I’ve been on many tours, in many countries but George Killas is the best! You will love it!

James and John   –  
Canada CA
Visited: September 2024 Reviewed: Nov 6, 2024

Email James and John  |  65+ years of age  |  Experience level: first safari

A Road never traveled twice
5/5

Our Travels with Terrain Tanzania Safaris.
Our 14 days in Africia was sensational and went seamlessly. From the welcoming pickup from the airport to our beautiful hotel. Well after long flight, we landed in Nairobi, Africia and a Terrain Tanzania Safari driver (Oscar 2) picked us up and we travel into the city to our hotel (Boma Hotel) for a relaxing day as we landed early morning. I will discuss the hotel near the end. Next morning our Terrain Tanzania Safari driver (Joy) came early morning. Fascinating road trip out of the city into the country. The first stop was a little tourist place which as first time there we paid a high prices. After this we learned hard to barter and stick to lower pricing.
Moving along across the country to Lake Naivasha we thoroughly enjoyed the experience. Dove Nest Lodge, we were greeted with smiles and open arms. We got to our room and then ate lunch. Of a particular note, the food at Dove Nest Lodge was impeccable, fresh and dinner was the same that night. We are sure Joy was having a short nap before taking us to the lake for a boat tour for a few hours on Lake Naivasha. The captain was great and knew his stuff. Things got a little wet as the skies opened on us and the captain had umbrellas and found a spot out of the wind with the boat. We were asked many times if we wanted to head in but, being so excited to be there, we said no as it was not cold. Back to the lodge for a relaxing evening and dinner. The wheels are moving as we are off to Maasai Mara (Kenya) for two days. Joy followed Cheetahs and we got to see a kill. The AA Lodge Mara was very nice and packed lunches and dinners were great.
Then our journey along bumpy, dusty roads we travel across Kenya, to Tanzania border. This is where we met Oscar 1 who will be our Terrain Tanzania Safari guide. Oscar 1 was so friendly and open about discussing his experiences.
The most important thing for us to tell you is we had a fabulous time with Oscar 1 exploring Lake Victoria on a boat, with a nice sleep at the Serenity at the Lake and dinner, then the big one, two days in Serengeti National Park and Ngorongoro Crater. We were told that Serengeti National Park is bigger than Alberta, Canada. Full of excitement we were off to the Fishing Village and little boat tour. Watching then sell fish was crazy. One woman wanted me for husband. I am sure she would make a good wife as she bought the biggest fish there. Then it was back to the camp, and we saw a loin kill feasting about three miles away from our camp. Funny after seeing loins feasting on a water buffalo 3 miles away, they insisted on escort to tents after darkness and told us to made sure zipper is shut so animals don’t crawl in with you. I slept well as I knew the loins were fed and I am sure that zipper is going to hold them out.
After two days there and many photos we took off to the Ngorongoro Cater where it is amazing to see this mass volcano heart that once was active. Now it is huge grazing, and these animals do not join migration as everything is here for them. There is so much more to share but I would need a few more pages. The hotel Boma Inn BB was comfortable for us and the food outstanding. At the end of the trip we had three nights’ stay to just relax and visit a firehall to give some stuff from fire fighters here my children. The GM of the hotel kept us in an eye for service as a very busy place. The head chef always came out and offered us soup or salad for the buffet. No charge and even opened early to feed us before we went on our last safari in Nairobi.
What made the entire journey so easily enjoyable were the daily itineraries and guides and the overall organization and attention to detail. George the owner of Terrain Tanzania Safaris and his team kept us on budget, fed us well and were fun. If you ever need someone to trust it is George and his team. Thank you George and team.

Lucy W   –  
United States US
Visited: September 2024 Reviewed: Oct 3, 2024

Email Lucy W  |  20-35 years of age  |  Experience level: first safari

The safari of a lifetime
5/5

We just came back from a spectacular 12-day safari through Kenya and Tanzania. I traveled in a group of 5 people, 3 of whom are serious photographers (not me). Our loop started and ended in Nairobi, and visited 8 national parks: Lake Nakuru, Masai Mara, Serengeti, Ngorongoro Crater, Lake Manyara, Tarangire, Arusha, and Amboseli. George Killas took care of every detail and customized the itinerary for us. The accommodations were all great — especially our two camps inside Serengeti which were peak charm and luxury. George was very flexible, accommodating, and quick to respond to all my last-minute requests. Our excellent tour guides, MacDonald, Anthony, and Joel were the best. They were pivotal to our prolific game-spotting and fun times. Also, major shoutout to Terrain’s own private chef Dube, who cooked the most amazing meals.

We came out of this trip with our hearts and SD cards so full, with enough memories and photos to enjoy for a lifetime.We got to see every animal we wanted to see, and more. We saw the big 9 megafauna (including the elusive white and black rhinos and leopard) many times over, and all kinds of smaller mammals, birds, and reptiles. My list of animals spotted is over 90 species long! Most notably, we got to enjoy animals in different social situations: a trio of baby elephants wrestling each other, a sisterhood of mother lions rounding up their 10 cubs, a pair of childless brother lions roaming the plain with their harems, a pair of hyenas scouting out our tentgrounds at night with a side of playtime, a mother cheetah successfully chasing and catching a gazelle while her precocious 5 cubs reunite with her for the feast.

I highly recommend booking your safaris with George!

Annelien   –  
South Africa ZA
Visited: July 2024 Reviewed: Aug 22, 2024

Email Annelien  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, organised, knowledgable and friendly’
5/5

From the first communication till we were dropped off at the airport for our departure flights, we had an unforgettable experience!! George met all our requirements and Dallas, our guide, was outstanding. We visited the most beautiful places, slept in comfortable beds, ate like kings and queens and experienced everything we imagined and more. A bucketlist adventure came true because of them.

Camilla   –  
Italy IT
Visited: August 2024 Reviewed: Aug 21, 2024

Email Camilla  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

We were a group of six italian people who wanted to do a Safari in Tanzania. George was always available with us during the time we had to schedule our Safari experience and he has satisfied all our needs, regarding both the tour itself and the accomodations (Osinon Camp and lodges was really great!).
We visited Serengeti, Ngorongoro crater, Lake Manyara and Tarangire and the experience was amazing, also due to the guide who stayed with us for four day: Dallas. He was really the best guide we could ask for and managed to satisfy all our requests as well. We would recommend both George and Dallas for a perfect stay in Tanzania.

Elena   –  
Germany DE
Visited: February 2024 Reviewed: Mar 15, 2024

Email Elena  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Service, flexibility, attention to detail and commuted to the guest experience
5/5

I can only recommend choosing Terrain Tanzania. I travelled with my mother and Brother and we were very happy with everything. I had inquired about a dozen operators before and not only was Terrain Tanzania the best value for money but also George was the most responsive and adapted the tour to our needs and wishes. We went for a mid-range safari but it honestly felt like a luxury vacation. We had the special request of organizing a cross-border safari because I wanted to include Kenias Amboseli Park in the itinerary for the views of Mount Kilimanjaro. Most tour operators declined this request from the beginning but Terrain Tanzania was happy to organize this as well. We were very happy with our tour guides as well who were knowledgeable and super nice. It quickly felt more like traveling with a friend instead of a stranger. I’m glad we chose Terrain Tanzania and would recommend anyone to do the same!

Wendy   –  
United States US
Visited: January 2024 Reviewed: Jan 7, 2024

Email Wendy  |  35-50 years of age  |  Experience level: first safari

What an amazing trip!!!
5/5

Overall, the trip was amazing and unforgettable. George helped set up a custom itinerary where we flew in from Dar Es Salaam into Serengeti and met up with our tour guide, Dallas. We visited Ngorogoro Crater, Lake Manyara, and Tarangire. Dallas was very accommodating and did an amazing job as our guide. We couldn’t have asked for a better trip.

David   –  
Austria AT
Visited: December 2023 Reviewed: Dec 26, 2023

Email David  |  35-50 years of age  |  Experience level: 2-5 safaris

Very helpful and competent tour guide!
5/5

The operator was available every time on whatsapp and phone when there were questions about our tour. The pic up as well as from the hotel as from Arusha airport was perfect. The payment was some prepay and the rest during the tour. Our tourguide Dallas was a really competent guy, who explained a lot about the country, the life and the animals there. He made our experience really great!! He also stopped at some museums to show us the Tanzanian culture. We would recommend terrain tanzanian safari to everyone and if we come back again we would book via them again.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 36
  • 4 star 0
  • 3 star 2
  • 2 star 0
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Terrain Tanzania Safaris, not SafariBookings