Terrain Tanzania Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2012)
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $140 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
US
Email Sarat Babu | 35-50 years of age | Experience level: first safari
Horrible experience
We booked this company for both Kenya and Tanzania safaris, They completely spoiled our Kenya Masai Mara experience, the guide we got name called Ole spoiled our complete experience by misguiding us and when we tried to call the tour company owner George, he was not at all responsive while we were in Kenya.
They treated us well while we were in Tanzania got a very good guide name called Omar but our Kenya and Masai Mara experience was horrible.
And when we were suppose to get AA Lodge at Ambosali National park, they gave one basic room where it was not a finished room with open nails and all, the beds were not even equipped with mosquito nets and my kids were bitten by at least 50 Mosquitos on that night.
Summary: Our experience in Tanzania is ok but definitely spoiled my Kenya experience.
I recommend you to avoid this company.
Reply from Terrain Tanzania Safaris
Posted on Aug 1, 2023Your Masai Mara experience to me was a great one - you had a full day of game drive on day two from 8:00 to around 18:00, I remember to have spoken to you at exactly 17:47hrs and your reply was , can I call you in one hour? Still in a game drive.
The following day was a transit day and not a game drive day since you were to be at the border from 9:00Am, we have a shortcut route to get to the border but you insisted to cross through the reserve and delayed at the gate for 2hrs because our guide didn’t have these informations - yes I was not available (church) but my colleague Eric whom I gave you his contacts authorized and we paid for you to cross through the Reserve. While on transit through the reserve - it was another game drive which ended up with late arrival at the border.
Masai Mara to Serengeti NP via Isebania border we recommend clients to cross this border between 10:00hrs and 12:00hrs but you crossed the border at 15:45hrs because you insisted and extended a Game Drive in Masai Mara. I had to call and inform the incharge of Serengeti Gate on your late check-in to the Park, of course you arrived relatively late at the gate and after dark at the Camp.
On your last two days in Tanzania - I left my office work and took the responsibility to drive and guide you to Mt Kilimanjaro as part of your schedule, I wanted to find out if anything was wrong - but you seemed to be very happy.
Amboseli NP, we could not find rooms at AA both nights , I explained and we agreed to a different Camp of which you did not like, efforts were done and we moved you to AA second night. The rest of the accommodations were as per itinerary. THANKS.