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Average User Rating
4.4/5

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  • 4 star 0
  • 3 star 0
  • 2 star 1
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steve   –  
United States US
Visited: August 2019 Reviewed: Aug 22, 2019

Email steve  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of steve and not that of SafariBookings.
Did not prepare us for our trip to Africa
2/5

We returned from our trip to Africa feeling like Cazenova and Loyd had not properly prepared us. There were numerous ways that we felt let down - our skeptical side suggests that Cazenova and Loyd was more interested in getting their fee rather than providing important, helpful information that we needed for our trip. Will not recommend Cazenova and Loyd!

Reply from Cazenove Loyd
Reply from Cazenove Loyd
Posted on May 19, 2021

Thank you for your review. We are very sorry and surprised to read that you were disappointed with the information you received before your trip. Both Claire and Millie, who were looking after your booking are incredibly knowledgeable and experienced, and always ensure that our clients are properly prepared and have everything they need (and more) before they travel. We were delighted to hear in your personal feedback to us that you had a great trip, and we have taken on board the feedback regarding the pre-departure information we provided you with.

Average User Rating
4.4/5
Rating Breakdown
  • 5 star 4
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0
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