Cazenove Loyd
- Located In:
-
United Kingdom
- Size:
- 10-20 employees (Founded in 1993)
- Member Of:
- ATTA, ATOL & LATA
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $239 to $1,259 per person per day (USD, excl. int'l flights)
Reviews
Email Adam P | 20-35 years of age | Experience level: first safari
Exemplary service and care throughout
C+L were fantastic when planning our Safari in Kenya and went above and beyond with our requests.
We had already planned many elements of our trip to Kenya and Zanzibar however when it came to organising the Safari we needed expert help. With all the choice out there we were so pleased we found C+L. Not only did we have to delay and rearrange our trip by ten days at short notice they were willing to negotiate with our preferred camp (which was excellent) to get the best rates available. They were so helpful with bespoke requests (this was our delayed honeymoon two years late) a made the trip so special. Can thoroughly recommend and will definitely be using them again in the future
NZ
Email Sara | 50-65 years of age | Experience level: 2-5 safaris
Totally seemless dream trip
We were referred by a friend to Claire at Cazanove + Lloyd to plan our African trip and we found her service and knowledge to be invaluable. C&L had planned several trips for our friend and they could not speak highly enough of them so we gave them a shot and they exceeded our expectations
We visited Kenya, Rwanda and Tanzania, Claire arranged every detail including transfers and accommodation faultlessly. Claire listened to our requirements and also went out of her way to organise some extra trips to local schools and areas of interest which we had specifically requested. Every aspect of our trip including the guides, standard of accommodation and drivers was exceptional and reflected the knowledge and calibre of service from Cazanove + Lloyd.
Claire also provided us with all the information necessary to arrange appropriate Visas. Quite simply we could never have arranged this trip without Claire’s knowledge and contacts.
We live in New Zealand and every email was answered immediately and Claire happily arranged to speak with us at ties that I am sure suited us more than her.
We found Claire to be professional, reliable and extremely efficient and look forward to organising another trip with her.
US
Email paula k., Chicago IL | 65+ years of age | Experience level: 2-5 safaris
THE ULTIMATE IN SERVICE AND EXPERTISE
Claire Ferguson heads up the Africa team at cazanove+loyd and brings a level of expertise and knowledge that can't be beat!
My recent travels included walking safari in Zambia, Victoria Falls and two different camps in Botswana.
Even after my two travel companions had to cancel at the very last minute, Claire made certain my travels were safe and the welcome warm wherever I went. Never felt alone at the delightful small camps where I stayed.
And of course, the animal safaris, the guides, the food and the accommodations were FIRST RATE.
Have referred several friends and Claire has similarly provided her special knowledge and service to their varied needs.
Email Sue | 65+ years of age | Experience level: over 5 safaris
Outstanding every time we have travelled with them...
I have travelled with cazenove + loyd a number of times across the years and I cannot fault them for the choices they have made for us. We have been lucky enough to of experienced Botswana, Mauritius, Tanzania, Zimbabwe, Kenya, and Madagascar; all very different trips with different budgets to work with but the hotels, lodges, and camps that have been chosen for us have always been exceptional. Particular attention has always been paid to the very best guides and property locations which have made the world of difference - c + l certainly know where each of these crucial elements are to be found! From 5 star hotels to simple two-man tents, always giving an opportunity to experience the variety of delights around. Food, whether it was cooked over an oil drum BBQ, in a metal luggage case over a fire pit, or within a fully equipped kitchen has never disappointed. The last few trips we took were designed by Claire, who did a fantastic job of listening to our requirements and executing them seamlessly. What amazing memories we have. I highly recommend travelling under the safe umbrella of cazenove + loyd, you will not be disappointed!
US
Email steve | 50-65 years of age | Experience level: first safari
Did not prepare us for our trip to Africa
We returned from our trip to Africa feeling like Cazenova and Loyd had not properly prepared us. There were numerous ways that we felt let down - our skeptical side suggests that Cazenova and Loyd was more interested in getting their fee rather than providing important, helpful information that we needed for our trip. Will not recommend Cazenova and Loyd!
Reply from Cazenove Loyd
Posted on May 19, 2021Thank you for your review. We are very sorry and surprised to read that you were disappointed with the information you received before your trip. Both Claire and Millie, who were looking after your booking are incredibly knowledgeable and experienced, and always ensure that our clients are properly prepared and have everything they need (and more) before they travel. We were delighted to hear in your personal feedback to us that you had a great trip, and we have taken on board the feedback regarding the pre-departure information we provided you with.