Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 13 Reviews
Grace Beth Tracy   –  
United States US
Visited: January 2023 Reviewed: Jan 26, 2023

Email Grace Beth Tracy  |  20-35 years of age  |  Experience level: 2-5 safaris

A lifetime African Experience
5/5

Me and my sister planned to go for a trip to see the gorillas, visit the Murchison falls and also see tree climbing lions. We did a search on internet and zeroed it down to Primate safaris. The whole team was really helpful especially Reagan we got in touch with and exchanged emails he was really informative, friendly and flexible. Andrew our guide was really friendly and patient with us when we wanted to spend more time during the game drives. We really enjoyed the trip and would recommend the company again.

Wojciech   –  
Poland PL
Visited: March 2023 Reviewed: Mar 7, 2023

Email Wojciech  |  20-35 years of age  |  Experience level: first safari

Great tour
5/5

We have really exciting and intensive trip to Mabira Forest, Sezibwa falls and the source of Nile in Jinja. We saw different species of animals (including 3 species of monkeys). The value of the trip was appropriate as for whole day activity. Our guide and driver was helpful and competent. I hope to come next time for longer trip with Primate Safaris.

Ranak   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jun 21, 2023

Email Ranak  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience!
5/5

We really enjoyed our tour with Primate Safaris, with Regan and Andrew. We went on the Murchison Falls Safari and because we were short on time, we went for 2 days instead of 3 days. The service provided was 10/10, it was very easy to book from overseas, all our questions were answered and they were very flexible about pick up and drop off (even collecting us early on the first day so we could fit more into our trip). The safari car we went in was amazing, food provided was great and the lodge we stayed at was lovely.
I would definitely recommend Primate Safaris and would use them again! Thanks so much for a wonderful trip!

Rikesh   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jul 21, 2023

Email Rikesh  |  35-50 years of age  |  Experience level: 2-5 safaris

Flexible, reasonably priced, and excellent accommodation options
5/5

Booked a tour very last minute not knowing what I wanted. Regan at primate was incredibly communicative and provided different options of itineraries, starting in Rwanda and ending in Kampala. Despite only having 4 days to organize a 4 day safari that fit in a LOT of different stops, including gorilla and chimpanzee trekking, car and boat safari, the genocide museum, amongst others, it was managed superbly and without fuss. Everything was sorted and included, and I was comfortable from start to finish.

On the tour I had both a driver and a guide, and we flexibly adjusted plans when we had more time to maximize what I might see, and changed plans to fit in with the changing weather conditions to ensure we were in the parks when the weather was good. Furthermore the accommodation options were absolutely excellent, some of the best accommodation I have stayed in. In general, I can find no faults with the service. I have already recommended them to family and would 100% use them again.

Belinda   –  
United States US
Visited: October 2023 Reviewed: Nov 3, 2023

Email Belinda  |  50-65 years of age  |  Experience level: over 5 safaris

Invested in an excellent guest experience!
5/5

We were not sure what we were getting into when we booked our tour with Primate Safaris, but ultimately we had a great experience, and can highly recommend them. We booked a moderate tour to see the gorillas in Uganda. Andrew and Michael picked us up from the airport, and made sure we got into our hotel safely. We stayed a couple of nights at the Marriott in Kigali, and then departed for Bwindi. The travel time together was always excellent as both Andrew and Michael are extremely knowledgeable. When we realized our parents could not do the steep walks required to see the chimps, Andrew and Michael re-arranged our tour on the fly (unheard of in Africa) and rebooked our travel so they would be accommodated. We were extremely grateful, and had an excellent time. We had an amazing stay in QE national park. The company is extremely reliable, and they are invested in making sure guests enjoy their trip. We can highly recommend them to anyone looking to explore Eastern Africa, including gorilla and monkey trekking. Our tour guide and driver, Michael, was incredible, and he really made our trip.

Helen Smith   –  
United States US
Visited: August 2023 Reviewed: Nov 13, 2023

Email Helen Smith  |  65+ years of age  |  Experience level: over 5 safaris

Tour operator was first class
5/5

We had a wonderful experience with Primate Safaris. Our original itinerary did not really suit us when we got there so Andrew and Michael reworked the whole plan until we came up with a compromise that suited all of us. Both guys were fantastic. They were knowledgeable, cheerful and extremely accommodating to all our whims every single day of the tour. In fact, all four of us in our party agreed that they really made the tour for us. Primate Safaris admin too, was really on the ball when it came to communication. Regan never delayed with his responses to our inquiries in the initial stages of setting everything up. I would highly recommend Primate Safaris to anyone considering the Gorilla Trek in Uganda. We felt safe and well taken care of the entire time of our eleven day tour.

Natacha   –  
France FR
Visited: November 2023 Reviewed: Dec 12, 2023

Email Natacha  |  20-35 years of age  |  Experience level: 2-5 safaris

A five-star wildlife experience!
5/5

While in Uganda, my boyfriend and I made 2 different tours with Primate Safaris: a wildlife safari in Murchison Falls National Park and Ziwa rhino sanctuary, and a gorilla trek in Bwindi Impenetrable Forest. Both were dreamy experiences that I strongly recommend.
Andrew, our guide and driver for both tours, was very flexible and accomodating. He adapted every time to our schedules and our preferences regarding activities, departure and arrival points. During our wildlife safari, when we didn't get to see any lion during our evening game drive, Andrew and his ranger coworker kindly offered to take another, originally unplanned game drive the next morning - during which we did get to see several lions.
The tour operator was very reliable and fast to answer any inquieries or questions by text beforehand. You can see they take customer experience very seriously.

IHNSEOK CHANG   –  
South Korea KR
Visited: January 2024 Reviewed: Feb 5, 2024

Email IHNSEOK CHANG  |  65+ years of age  |  Experience level: over 5 safaris

amazing special experience. you con rhinoes group in the nature. dont miss it. it is worth money. go
5/5

I highly recommend Murchison falls national park and ziwa rhino santuary tour.
the guide Andrew is very kind and professional.
this tour is amazing.
you can see lots of animals including lions, especially rhinoes.
rhinoes give you special experience.

Bas   –  
Netherlands NL
Visited: February 2024 Reviewed: Feb 11, 2024

Email Bas  |  20-35 years of age  |  Experience level: 2-5 safaris

Well organist company with great communcation
5/5

I did a 5 day trip around Uganda where i saw the big 5 and chimps. The accomodation were nice for Uganda and the food was solid. I had a great time doing all the activities

Jan   –  
Belgium BE
Visited: November 2014 Reviewed: Apr 11, 2024

Email Jan  |  50-65 years of age  |  Experience level: over 5 safaris

correct and to the point
5/5

I was looking to make a trip in Rwanda and Uganda looking for primates. I' ve send
many emails to different agents to get quotes and programs. They came out as the best. Contact was quick and clear and always the correct answers on questions.
We had Andrew from the office to help us and Andrew our guide knows every bird name and nickname. He drives very careful, was always on time. As a result I took another trip with them and if I go again to East-Africa I will contact them immediately.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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