primate safaris staff
Primate Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2013)
- Member Of:
- UTB, UWA & CS
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $120 to $3,000 per person per day (USD, excl. int'l flights)
Reviews
FR
Email Pascal | 50-65 years of age | Experience level: 2-5 safaris
Very unpleasant experience - I was charged twice for the trip
I used this company for a gorilla trip for myself and two members of my family.
I put a downpayment of $1966 in September using Pesapal, and then a week before the safari I wired $1890 to the company's bank account.
The company took us on the trip, which was fine, but they claimed that they hadn't received that last payment; on the last day, before agreeing to take us back to Kampala they forced me to pay $1890 by credit card, with the promise that the money would be refunded once the wire occurred.
Once back home I obtained all the necessary document from my bank proving that the money had indeed been transferred, but never heard back from Primate Safaris and never got the refund...
This is clearly extortion - I would not have written such a review if I had seen an attempt on their part to fix the situation with their bank