Reviews

Sort By: Date Most Helpful 11-17 of 17 Reviews
Patrick   –  
Australia AU
Visited: March 2024 Reviewed: Apr 15, 2024

Email Patrick  |  35-50 years of age  |  Experience level: over 5 safaris

Rocktrek safaris were very organised, quick to respond and easy to deal with.
5/5

We had a great time on a half day trip into Nairobi National Park. It was a great way to spend the last day in Africa.
Rocktrek safaris were very easy to deal with and very quick to respond to my questions. Changes to plans were also no problems at all. Thankyou Silas.
Linus was our driver for the day. He was knowledgeable and great to talk to. He knew a great deal about the birds and animals we saw.

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on Apr 17, 2024

Greetings from Rocktrek Safaris Ltd Pat,
Thank you for giving us an opportunity to serve you and for sharing your feedback. It is our endeavor to continually engage with our valued guests, meet and exceed their expectations by tailor making memorable experiences for them. We are delighted to read your high rating of our tours experience. Our team and especially Linus and George are highly inspired by your compliments. We look forward to hosting you and your team again and thank you for your recommendation. Yours Sincerely, Grace.

Oliver Warren   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 26, 2024

Email Oliver Warren  |  35-50 years of age  |  Experience level: first safari

Honeymoon Safari
5/5

We booked our safari with Silus and he was always very helpful and responsive prior to arrival via WhatsApp. Helping us with accommodation suggestions and any questions we had. Our guide Linus was very friendly and always on time to meet us. He ensured we had the best safari experience helping us to see as many animals as possible. He also looked after us on our departure day taking us to a few sites before dropping us at the airport. We would certain recommend Rocktrek to anyone booking a safari in Kenya.

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on Jun 27, 2024

Greetings from Rocktrek Safaris Limited Oliver,
Thank you for giving us an opportunity to serve you and for sharing your feedback. It is our endeavor to continually engage with our valued guests, meet and exceed their expectations by tailor making memorable experiences for them. We are delighted to read your high rating of our tours experience. Our team and especially I and Linus are highly inspired by your compliments. We look forward to hosting you again and thank you for your recommendation. Yours Sincerely, Silas.

Judy Xiao   –  
China CN
Visited: August 2024 Reviewed: Aug 7, 2024

Email Judy Xiao  |  35-50 years of age  |  Experience level: 2-5 safaris

Well organized and planned! Good safari car and driver! We really enjoyed our one day trip!
5/5

One day trip to Amboseli National Park. Good safari car and driver’s name was Joe. We liked our journey and really enjoyed the scenery!

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on Aug 9, 2024

Greetings from Rocktrek Safaris Ltd Judy,
Thank you for giving us an opportunity to serve you and for sharing your feedback. It is our endeavor to continually engage with our valued guests, meet and exceed their expectations by tailor making memorable experiences for them. We are delighted to read your high rating of our tours experience. Our team and especially I and Joseph are highly inspired by your compliments. We look forward to hosting you again and thank you for your recommendation.
With kind regards,
Silas.

Buvana Dwarakanathan   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 13, 2024

Email Buvana Dwarakanathan  |  35-50 years of age  |  Experience level: first safari

Simply brilliant
5/5

We visited Kenya on holiday this August and went on a fantastic safari to Amboseli, Naivasha, Nakuru and Maasai Mara game reserve organised by Rocktrek Safari. Silas organised the entire trip meticulously, paying attention to detail and our requirements. Right from the time we got out of the Nairobi airport to being dropped off at the airport, everything was taken care of efficiently. The company delivered what it promised and made the entire experience very memorable.
Alex was our tour guide and companion for the entire trip. Alex knows these places like the back of his hand, and his many years of experience are obvious. He probably did a total of more than 1000 kilometres of driving, and we felt very safe and secure on the road with him driving.
His knowledge of the place, its history and the animals is commendable, and he shared it throughout the trip. It sometimes felt like the wildlife communicated their whereabouts to him, which we joked about. The respect he has for the animals and the effort he took not to inconvenience them was the highlight. We got to see the Big Five and the great migration, thanks to him. He did not rush things but planned efficiently in the background, ensuring we completed the proposed itinerary.
It is a truly unforgettable experience we will cherish for life.
We highly recommend Rocktrek Safaris and will definitely be using their services again.

Reply from Rocktrek Safaris
Reply from Rocktrek Safaris
Posted on Aug 16, 2024

Dear Dr. Buvana,

Thank you so much for the raving review about your experience with us.

Am truly delighted to know that our team members went above and beyond to ensure your safari was great. Thank you for the special mention of Alex who passionately did his work . I will thank him for going the extra mile.

Thank you so much for the continued support and we welcome you back soon so we can extend our African Safari to you in the very near future.

Kind regards
Silas Lodenyo.
General Manager.

Elvis Agyemang Kyeremateng   –  
Ghana GH
Visited: March 2024 Reviewed: Sep 29, 2024

Email Elvis Agyemang Kyeremateng  |  35-50 years of age  |  Experience level: over 5 safaris

They are professional and excellence
5/5

Rocktrek Safaris offered and rended a service I will remember for a lifetime. Their professionalism, dedication and care was exceptional. They care about my wellbeing by always keeping in touch with me from my country of origin to my destination. My handler made sure I get every information concerning my trip from time to time.
What I enjoyed and loved most was the time dedication, they were always on time and on point.
They were affordable but package well with every good thing one needs on a trip

Rosemary   –  
Kenya KE
Visited: April 2015 Reviewed: Oct 1, 2024

Email Rosemary  |  35-50 years of age  |  Experience level: first safari

Excellent customer service and very professional
5/5

The tour guide was very punctual, polite, friendly as well as professional. He took us to great sites and my boyfriend(then) and I had a wonderful time. Keep it up!

Branice   –  
Kenya KE
Visited: October 2024 Reviewed: Oct 2, 2024

Email Branice  |  20-35 years of age  |  Experience level: first safari

An impeccable planner!
5/5

I had an amazing experience on this tour! The communication from the company was clear and prompt, making the booking process smooth. The services provided were excellent, and our tour guide was an outstanding timekeeper, ensuring we stayed on schedule while still enjoying every moment. Overall, this tour exceeded my expectations, and I highly recommend it to other travelers looking for a memorable adventure!

Average User Rating
5.0/5
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