Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 27
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-6 of 6 Reviews
Rachel   –  
Tanzania TZ
Visited: August 2024 Reviewed: Sep 15, 2024

Email Rachel  |  35-50 years of age  |  Experience level: 2-5 safaris

Good in communication, need to be improved vehicle safety
4/5

Our communication with Serengeti Mystery Adventures were very smooth. Responded immediately whatever we asked. It made us really relieved. Trip it self went well according to the schedule. Only one things disappointed and not able to recommend was lack of safety in quality of vehicle such as no seat belt, broken handle, car break down (old battery). Cars need to be well maintained.

Zamzam   –  
United States US
Visited: September 2024 Reviewed: Sep 9, 2024

Email Zamzam  |  35-50 years of age  |  Experience level: first safari

Great tour leader
4/5

Our tour leader, Mr. Focus, was amazing. He was nice and knowledgable and shared alot of facts regarding different animals life style. He always tried to find different animals and provide a best angle for us to watch them. He respected our wishes to stay longer to watch migration in north.

food was good and hotels were clean. Unfortunately, alot of them didn’t have proper wifi.

There are few complains. The main one is, it seems the tour company paid for 48 hours Serengeti park entrance fee while we supposed to stay three days there. we supposed to stay in center serengeti for one day and two days in north serengeti. while it was not easy to do that by this limited time (48hrs). So after one day staying in center and one day at north, we had to change our plan from second day at north to center. Although our game drive on center also was short on third day which is a disappointed.

Also it was better if we had more detailed plan of day to day activities before starting the tour. It was not clear to us how many hours we are going to do game drives per day when we booked the tour. Eventhough they mentioned the hours of transfer per day, it was not even close to reality. We had much longer transfer time each day, almost double to what they mentioned. So the game drive per day was max 2-3 hours. It seems the person who arrange and plan the tour, he never went actually on the tour or not talk to their tour leaders to share a more realistic safari plan.

Besides, planning, everything else was good, especially our tour leader, Mr. Focus.

Sergey   –  
Netherlands NL
Visited: February 2024 Reviewed: Feb 15, 2024

Email Sergey  |  35-50 years of age  |  Experience level: first safari

Well done
4/5

Communication with the rep/sales (Deus) was excellent. Driver-guide Kalvin was also polite, punctual and knowledgeable.
Points to improve though are vehicle - could have been newer (keep in mind very dusty and shaky roads, so additional comfort would not harm), program though good - I was not aware of Tarangire national park, hooked only by the big names of Serengeti & Ngorongoro - so it was a perfect addition, but more precise info would have been nice, especially about times - as from Tarangire to Serengeti it took almost the whole day and not just 1,5 as it was stated in the program.
Also it feels like that you should better know what you want on safari - otherwise stops times might be either too long or too short.
Accomodation was quite good, especially Baobab tented camp.
Lunch could have been better - lunchboxes are provided by accomodation mostly, but we spotted also one group being catered with metal pots instead of humble lunchboxes, so there is room to grow (consider to buy some snacks in advance )

Adra Güven   –  
Cyprus CY
Visited: November 2023 Reviewed: Dec 13, 2023

Email Adra Güven  |  35-50 years of age  |  Experience level: first safari

Just Fantastic
4/5

We had an amazing time during our safari adventure. Thadei did a fantastic job organizing everything, and even though we faced some challenges with arrival times and airport pick-up, all the issues were resolved promptly and efficiently. We thoroughly enjoyed our five-day journey, exploring each park was a delight.

The accommodations were pleasant, and the food was good throughout. We particularly loved our stay at Kontiki Serengeti Camp for two nights. Overall, it was a great experience that we truly enjoyed.

Pelle   –  
Sweden SE
Visited: October 2023 Reviewed: Nov 1, 2023

Email Pelle  |  65+ years of age  |  Experience level: first safari

Very helpful and service minded.
4/5

Good communication and service. Not that many animals in Serengeti at this time of the Year (end of October). But on the other hand not as many People as during high season. More animals in Ngorongoro. Regarding value for money I am unsecure. The safari costed a lot of money. But part of that might be due to the fact that I travelled alone. One passanger - one driver. The driver/guide, Harrison, was excellent and did really do his outmost in order to deliver value for money.

Yolanda Davis   –  
United Kingdom UK
Visited: January 2023 Reviewed: Jan 15, 2023

Email Yolanda Davis  |  50-65 years of age  |  Experience level: first safari

Very professional and respond quickly on our last minute request
4/5

The safari was beyond my expectations with regard that we had plan our trip one week before travel date but everything went perfect, thanks to our guide that we saw all big five animals and lastly the food and accommodation were truly amazing.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 27
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0
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