our main guides in kampala
Scb Tours and Travel
- Located In:
- Size:
- 20-50 employees (Founded in 2018)
- Member Of:
- UTB & UWA
- Tour Types:
- Custom budget tours that can start every day
- Destinations:
- Price Range:
- $75 to $500 per person per day (USD, excl. int'l flights)
Reviews
Email Veronica Mapanzure | 35-50 years of age | Experience level: first safari
I received a personalized service that created an unforgettable travel experience.
My first trip to Uganda was nothing short of fulfilling, thanks to Solomon's exceptional guidance. From the moment I arrived at the airport, I was received promptly and warmly, setting a fantastic tone for the journey ahead. Communication was consistent and reliable, maintained not just during the tour but also before and after, ensuring a seamless and stress-free experience. Solomon meticulously adhered to the itinerary, leaving no stone unturned in showcasing the wonders of Uganda. His respectful demeanor paired with an infectious sense of fun made every moment enjoyable and memorable. The service provided by Solomon and the team was beyond exceptional, offering great value for the money spent. Overall, my trip under Solomon's guidance was an unforgettable adventure, leaving me with cherished memories of Uganda's beauty and warmth."
IT
Email Davide | 35-50 years of age | Experience level: 2-5 safaris
Good safari on a budget
SCB Tour and Travel offers a safari experience at a price that’s more economical than most other operators. During the planning phase, Salomon was incredibly helpful and precise in recommending the perfect itinerary. We were fortunate to see all of the Big Five, thanks to their expertise and knowledge of the best routes. Having two guides was a bonus—one focused on driving while the other spotted animals, making the safari even more enjoyable.
However, there are a few areas for improvement. Time management could be better, as we missed two sunrise safaris and only saw the Ishasha sector briefly. Communication during the trip was also lacking. It would be great if the guides engaged more with guests during long drives. Additionally, a couple of the hotels didn’t meet the expected standard for European tourists, so I recommend reviewing these and considering changes.
Overall, I would recommend SCB Tour and Travel, but keep these points in mind to ensure an even better experience.
Reply from Scb Tours and Travel
Posted on Aug 28, 2024thanks for your review and advice ,we shall do work on the time management ,though we had a great trip where we did spot everything from spoting a leopard go up the trip with a kill and of which the pictures where even posted on the ugwildlife instagram and Facebook pages and credits were given ,to lions ,elephants ,gorillas ,chimps ,giraffes among others .we did miss one sunrise game drive at Murchison Falls Np due to the heavy rain down pour and we did compensate it with another game drive aft the rain before we did leave the park for Kibale ,
then when it comes to Ishasha sector its a brief pass through because we had spotted a male lion on the tree the previous day from the same sector and also the safety of the place
we managed to even get a glimpse of a lion hunting in Murchison Falls
AT
Email Roland | 50-65 years of age | Experience level: 2-5 safaris
fraudulent safari tour
I have never experienced such a fraud safari. At the request of Solomon (head of SCB), we paid for the trip 4 months before the start of the trip (because he supposedly could reserve the best rooms in the lodges this way). For the first four days we were accommodated in construction site hotels (low-quality hotels) instead of the lodges explicitly offered in the offer. Furthermore, the guide was not provided with any money for the tour, but had to contact Solomon before each transaction. Since he "supposedly" had problems with the bank, we had to wait up to 4 hours for gas several times. Then just 10 liters were filled up. For around 70% of the tour we were on reserve fuel and always had to worry about whether we would stop because of a lack of petrol. This happened during a game drive in Queen Elizabeth Park. Solomon supposedly sent the guide on foot to a meeting point with a man who was bringing gas. We (my wife and I) had to spend over an hour alone, in the middle of the national park, without gas (in the middle of wild animals) wait until petrol is available to continue the journey. Then 10 liters were brought. The further refueling was usually between 5 and 12 liters so that you could possibly (if the conditions were good) go to the next lodge or Gas station is coming.
The second time we were in the middle of Bwindi NP on the route to Lake Bunyonyi, when once again the petrol was so low that the guide stopped the vehicle and begged Solomon for petrol. However, he only said that he had no money and sent 20,000 UGS (the equivalent of 5 euros). We would NEVER have made it through the remaining 2 1/2 hours of driving time. In order to prevent us from having to spend the night in the vehicle in the middle of the rainforest during the storm, I paid for gas from my travel fund. Due to the constant delays at the gas stations and lodges (waiting for money to be released), several activities were canceled or could not take place. Among other things, on the way from the lodge to a game drive in Lake Mburo NP, the game drive was canceled because the guide found out via telephone that Solomon had not paid the national park entry fee. When I asked why the entrance to the NP was not paid, he told me that the NP only offers zebras, antelopes and other common animals anyway. This statement alone is not worthy of a travel provider. With numerous contacts via WhatsApp, Solomon only had excuses as to why he wasn't sending money. To date, no compensation has been provided for the substandard hotels and missed activities. A police report was filed. I can prove everything
Reply from Scb Tours and Travel
Posted on Oct 31, 2024Firstly ,this is false ,you paid for gorilla and chimpanzee permits that we purchased in march 2024 and your trip was in October,you booked your trip with Ivan not us that’s in June 2024 ,that’s 4 months prior ,I personally picked you up from the airport and provided you with the chimps and gorilla permits and you trekked without any fails and we provided you with a free car ,
With due respect the rest should be directed to the person you booked your trip 4 months prior not us who provided permits in march
Email Damian | 35-50 years of age | Experience level: over 5 safaris
Nice budget trip
It was a memorable safari on budget,guide dalton was spot on when it came to various wildlife analysis
Though have taken out 1 star because we missed top of the falls in murchison and we also had Afew issues with the vehicle
Generally it’s a highly recommended company when it comes to customized tours and budget travels
IT
Email Giuseppe | 50-65 years of age | Experience level: over 5 safaris
1 day gorilla trekking
we just concluded our one day gorilla adventure with scb tours and travel. our journey started from Rwanda Kigali with one of the best guide who made the three hours journey very amazing. everything from the road transfers across the boader was well arranged and very timely. we arrived on time at Bwindi/Rushaga sector