The Treeswift Tours & Travel Team
Treeswift Tours and Travel
- Located In:
- Size:
- 1-5 employees (Founded in 2008)
- Member Of:
- IATA, AMREF & KWS
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Sudhindra Dey | 65+ years of age | Experience level: over 5 safaris
I wanted to give them a 0 star.
We were supposed to go to a Kenya Safari in late August 2024. I dealt with Muretti and after some issues, we settled on a trip and price. He asked for a deposit and I asked for terms and conditions for the booking. He wrote back that as long as I cancelled 6 weeks before the start of the trip, deposit is completely refundable. Based on thus, I sent him a deposit. Something unexpected came up regarding my health about mid June. I wrote to him that I may have to cancel and reminded him of the terms and conditions of cancellation. I confirmed our cancellation on July 1 which was almost 8 weeks before the start of the trip.
He even said that he will begin the process of refunding the deposit. Then, after a week, he started giving excuses that the Lodges are not refunding and their terms are different. I reminded him that my dealing is with Treeswift and not the individual Lodges. He still was coming up with excuses and finally did not even answer my messages or answer his phone.
Do not give your money to this company. They have lied to us and very unprofessional. I have told everybody about their lies and fraudulent behavior. You are better off staying away from them.
Sudhindra Dey
IT
Email Daniela | 35-50 years of age | Experience level: 2-5 safaris
Wonderful
I met mureè without having contact with anyone, he was immediately available for all my requests. I traveled with two friends, once we arrived in Nairobi he was always with us, he pampered us and did everything he could to make us live an unforgettable experience. highly recommended!! we are already organizing the next safari
IN
Email Gaurav | 35-50 years of age | Experience level: first safari
Great Safari & Stay Experiences at a Budget Cost
I would like to first thank Njau (treeswift safari planner) and John (our trip guide, driver, and spotter) for showing great professional interest and passion for what they do and assisting travelers at every stage of the trip.
We booked our 6-day Safari tour for Masai Mara --> Naivasha & Nakuru ---> Amboseli at a very great pricing. We were a couple, so opted for a 4x4 Van and a private safari. The safari itself is mind-blowing. We saw all Big 5 and all sorts of animals, everywhere. Apart from the safari itself, the Hotels and stays were super nice and minimum medium budget class. The food, the people and staff, and the dinner were great. We also experienced bush dinner at Masai Mara with other fellow travelers.
We didn't have to mandatorily pay upfront the safari deposit amount. In fact, Njau also helped us book Safari train tickets for us since we didn't had M-pesa. We are extremely happy with the experience of the communications, service, value for money, reliability, and the tour itself.
Would definitely recommend anybody to opt for Treeswift, particularly through Njau.
SI
Email Simon | 35-50 years of age | Experience level: first safari
Amazing family safari
Treeswift Tours offered us an unforgetable 4 day trip to Masai Mara.
We enjoy a lot and make so much memories.
Lovely lodge in Mara, good food.
The driver mister Moses was very kind and helpfull.
Great job mister Wayne.
Thank you.
Greetings from Slovenia
AE
Email Swapna | 20-35 years of age | Experience level: over 5 safaris
5 star category Tour operator with very reasonable cost
Hotels provided by Treeswift in masaaimara was fantastic and we had no interest to leave even after few days of stay.
Our tour manager Mr. Wyaan is a fantastic person and remained till completion of tour. Driver Paolo was very nice and helpful all the time.
Hellsgate was also awesome with bi-cycle ride.
Their price very reasonable compared to other tour companies
FR
Email Paladin | 35-50 years of age | Experience level: first safari
Amazing!!
The travel was perfect, the guide was just awesome!! His knowledge about the site and the animals are very precious! I hope everybody can make the same trip!!
FR
Email Laura venturi | 35-50 years of age | Experience level: first safari
Perfect!!!
This stay was great! A very professional organization, a very good choice of accommodation (clean + comfortable + attractive prices + exceptional points of view…), a vehicle in good condition + comfortable + clean, an extraordinary guide who brings you as close as possible to the animals without disturbing them and who gives you interesting explanations!! This trip was truly exceptional in every way. I highly recommend!!
(automatic translation from French)
Email Kimandu | 20-35 years of age | Experience level: first safari
Professional and courteous.
It was an amazing experience full of relaxation, sightseeing and overall enjoyment. I will treasure the memories and experience. Couldn't recommend it more.
FR
Email Nicolas | 35-50 years of age | Experience level: over 5 safaris
Professional, serious, and experimented to create a perfect safari, well done for the driver guide
Value for money is really good, amazing safari for an honest price.
The organization of the travel is perfect, no issue even a good surprise. The guide was really professional and great knowledge about wildlife, reliable, if I doing an other safari this tour operator will be my first choice.
NZ
Email Edwin | 20-35 years of age | Experience level: 2-5 safaris
Excellent customer service delivering a personable experience
I had a great time in Maasai Mara with Treeswift. Our guide was knowledgeable and made us feel very safe. We were impressed with the staff who were welcoming and ready to help at all times. Very cool people.