The Treeswift Tours & Travel Team
Treeswift Tours and Travel
- Located In:
- Size:
- 1-5 employees (Founded in 2008)
- Member Of:
- IATA, AMREF & KWS
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
IN
Email Gaurav | 35-50 years of age | Experience level: first safari
Great Safari & Stay Experiences at a Budget Cost
I would like to first thank Njau (treeswift safari planner) and John (our trip guide, driver, and spotter) for showing great professional interest and passion for what they do and assisting travelers at every stage of the trip.
We booked our 6-day Safari tour for Masai Mara --> Naivasha & Nakuru ---> Amboseli at a very great pricing. We were a couple, so opted for a 4x4 Van and a private safari. The safari itself is mind-blowing. We saw all Big 5 and all sorts of animals, everywhere. Apart from the safari itself, the Hotels and stays were super nice and minimum medium budget class. The food, the people and staff, and the dinner were great. We also experienced bush dinner at Masai Mara with other fellow travelers.
We didn't have to mandatorily pay upfront the safari deposit amount. In fact, Njau also helped us book Safari train tickets for us since we didn't had M-pesa. We are extremely happy with the experience of the communications, service, value for money, reliability, and the tour itself.
Would definitely recommend anybody to opt for Treeswift, particularly through Njau.
IT
Email Daniela | 35-50 years of age | Experience level: 2-5 safaris
Wonderful
I met mureè without having contact with anyone, he was immediately available for all my requests. I traveled with two friends, once we arrived in Nairobi he was always with us, he pampered us and did everything he could to make us live an unforgettable experience. highly recommended!! we are already organizing the next safari
CA
Email Sudhindra Dey | 65+ years of age | Experience level: over 5 safaris
I wanted to give them a 0 star.
We were supposed to go to a Kenya Safari in late August 2024. I dealt with Muretti and after some issues, we settled on a trip and price. He asked for a deposit and I asked for terms and conditions for the booking. He wrote back that as long as I cancelled 6 weeks before the start of the trip, deposit is completely refundable. Based on thus, I sent him a deposit. Something unexpected came up regarding my health about mid June. I wrote to him that I may have to cancel and reminded him of the terms and conditions of cancellation. I confirmed our cancellation on July 1 which was almost 8 weeks before the start of the trip.
He even said that he will begin the process of refunding the deposit. Then, after a week, he started giving excuses that the Lodges are not refunding and their terms are different. I reminded him that my dealing is with Treeswift and not the individual Lodges. He still was coming up with excuses and finally did not even answer my messages or answer his phone.
Do not give your money to this company. They have lied to us and very unprofessional. I have told everybody about their lies and fraudulent behavior. You are better off staying away from them.
Sudhindra Dey