Super Africa Wildlife and adventure Safaris Team
Super Africa Wildlife and Adventure Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2010)
- Member Of:
- Nature Kenya & Kenya Wildlife Services
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $94 to $348 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Ashikur Bhuiya | 50-65 years of age | Experience level: first safari
Super Africa Wildlife and Adventure Safaris – SAWAS – An Excellent Experience
We, three tour buddies, recently (August 15-24, 2024) completed our 10-day Kenya-Tanzania Wildlife Safari with the help of SAWAS or Super Africa in short.
We can summarize it as a top class, well planned and executed tour one can expect. It was absolutely mind blowing how SAWAS managed the complicated tour extended over 10 days and two countries. We were amazed by the service provided by SAWAS right from the arrival in and to the departure from Kenya.
This is our long-time dream, like many others, to visit the animal migration during the peak season, which is typically the month of August. I started contacting tour operators both in Kenya and Tanzania from November of 2023. Never been to Africa before and I was overwhelmed with the range of quotes and tour options provided by different tour operators.
I found SAWAS or Super Africa, to be the most optimal choice – Mr. Martin of SAWAS replied to my numerous emails and queries right away with every information I requested for. I sent them a custom-tailored tour plan, a circular trip rather than going and coming back on the same route, and SAWAS accommodated the plan within the original budget. The budget was based on mid-range to luxury accommodations.
With other tour operators the 10-day plan was actually covers 9 days, the SAWAS not only made it full 10 days they also included accommodation for our arrival day as well. They eventually made the tour for 11 days including the day we arrived, early morning of August 14th. They also requested the hotel for our early check-in and it helped us a lot as we just completed a 40-hour journey from Canada.
Mr. Martin clearly mentioned the details of the plan in a nice document including the payment options and everything was executed as per the plan. Mr. Martin met us on August 14th to explain the tour which to be started at 7:00 am on August 15th.
Sam, our driver and guide in Kenya, was right on time on 15th and our journey started on the right footing. Sam is very friendly and willing to help for everything we need, and I cannot appreciate Sam more – he looks after every details even before we asked and tried his best and we received our out of world experience – we saw lion chase right on the first day to numerous animal sightings including leopard eating a gazelle.
We crossed the Kenya – Tanzania border via Isebania border and the border crossing was smooth. Our Tanzanian driver and guide Shedrack was already present at the border when arrived there. I was little worried about the transition – but Sam and Shedrack are very professional and took all our worry away.
Shedrack is an excellent guide with huge knowledge of geology and cultural history of the area and people and made our Tanzanian experience as memorable as the Kenyan one. I simply cannot forget their timeliness, friendliness, professionalism even when we were starting at 6:00 am or 6:30 am, everyday, for a long 12-13 hours day. Every morning, they greeted us with big smile.
On our return to Kenya, Sam received us at Namanga border in the morning and to do so, he needed to start very early morning from Nairobi. He later drove pretty much whole day for game drive as well.
Mr. Martin invited us to The Carnivore restaurant on our last evening in Nairobi and provided the transport as well from our hotel. Mr. Martin also provided the transportation to the airport next day.
I need to mention a help, which seems small but actually big in my mind – I went to Nairobi GPO and bought some commemorative stamps. The GPO forgot KSH 2,750 when calculated the total cost. They called me later regarding their mistake and requested if I can transfer the amount. I requested Mr. Martin and he transferred the amount in less than a minute. This is I mentioned to show how SAWAS treats their guests – I found it incredible.
Our experience with SAWAS or Super Africa is simply unbelievable – I do not think I could ask more.
CN
Email Bowen | 20-35 years of age | Experience level: first safari
Fluent communication, high cost performance, beyond expectations
We have finished our tour in Tanzania during 08/31/2024-09/08/2024. Definitely amazing experience!
*Communication: 10, smoothly. We firstly built the draft plan and sent to several companies, Super Africa Wildlife gave us the best quote for the first version and answered all questions we asked(20+). The manager even has Wechat to communicate, which saved so much time. We can feel the honesty and patience of the company.
*Service: 9, excellent. The whole service followed the plan in quote. Our guide Andrea are experienced with driving and guiding, especially he can find many animals accurately and predict the next step of the animal, then choose a better place for photo. He can even speak Chinese to introduce the Chinese name of many animals. A small point which can be optimized is that about hotel booking, we booked the company very late then some tents were booked up, then changed to another hotel/tent, the quality was still perfect, while the address of hotel is not that fit for our plan. But we were lucky enough and saw wildbeasts crossing Mara river at very beginning without waiting, so the pertential waste of time eliminated. For the shopping, we went 4 points while the best was on the last. We think maybe next time we can directly go to the last big shop for shopping and not stopped before.
*Value of money: 9, excellent. We compared many quotes and discussed the price with the company, the price is not very high, we think it's worthy. We transferred all the money before travelling and get 2% more discount and didn't face any problems.
*Reliability: 10, perfect. All followed the plan, no accident, anything can be arranged very well.
*The tour: 10, perfect. My dream came true.
I will definitely highly recommand the company to my friends and colleagues.
CN
Email Eunice | 20-35 years of age | Experience level: first safari
Almost everything we planed realized
It was a great experience to go with Super Africa Wildlife, the price is competitive, our contract is well delivered . Our Guide/Driver Bensil is a really responsible and experienced guide, he knows exactly where to spot which animal, thanks to his experience and our luck, we only waited by the Mara River around 1hour and saw the zebras and wildbeests crossing the river, it was spectacular!! Not only that, he also knows where the clean toilets are on the road, that's a big plus to us!!
The whole trip went pretty smooth, we had a very good time in Kenya!
CN
Email Betty | 35-50 years of age | Experience level: first safari
Smooth communication & Great safaris
I chose Super Africa Wildlife and Advanture among all the options, and it was proved to be a good choice.
I had smooth communication with Mr Martine, he always replys quickly and answers my questions patiently.
My driver guides are nice.
I enjoyed my journey in Kenya and Uganda gorilla trekking.
MY
Email Hannah | 20-35 years of age | Experience level: 2-5 safaris
Choose Super Africa Wildlife and Adventure Safaris with caution.
1、【Excessive Charges from the Guide】
Masai Mara was the highlight of our trip, and we relied heavily on the guide’s ability to find animals. The day before heading to Masai Mara, we promised the guide: "If you can show us carnivores in Masai Mara, we will pay a tip of 10,000 Kenyan Shillings each day." We believed this was a fair amount for a tip. However, when we hiked for 15 minutes to the Mara River, which was supposed to be a complimentary activity, the guide and a ranger forcibly charged us a $40 entrance fee. To make matters worse, our teammates happened to see the guide and the ranger laughing and splitting money at the back of the vehicle.
2、【Deliberately Preventing Us from Seeing Animals】
After experiencing this unjust charge, we reported the issue to the guide's boss. The guide became very unhappy the entire afternoon. To retaliate, he turned off the radio used for locating animals, and we crawled along slow dirt roads all afternoon, seeing only a few antelope and no other wildlife. By the next morning, during our safari, he didn’t even open the roof of the vehicle, clearly indicating he wanted us to see no animals at all. The entrance fee to Masai Mara is $200 per day; for four people, that’s a total of $800 wasted. We flew for over ten hours to see animals in Masai Mara, only to have our experience ruined by the SAWAS travel agency.
3、【Late Departures and Early Returns】
The guide did not follow the schedule we provided. After agreeing to leave at 6 AM, he always postponed departure to 7 AM. The worst instance was in Nakuru, where we only had a total of three hours on safari that day.
4、【Inability of the SAWAS Owner to Manage His Guides】
I reported the above issues to the agency owner, but he was completely unable to manage the situation and even passed responsibility onto others.
Trips are well plan and guide respond fast when situation changes. The overall experience is good a
Trips are well plan and guide respond fast when situation changes.
The overall experience is good and enjoyable.