Kevic Tours Team, skyborne!
Kevic Tours and Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2020)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $150 to $2,000 per person per day (USD, excl. int'l flights)
Reviews
DK
Email Nadja Schou Lauridsen | 20-35 years of age | Experience level: first safari
Absolutely amazing service!
We travelled with Kevic Tours with Alex as our driver-guide. We did three days in Masai Mara and one day in Navaisha. Masai Mara was even better that expedted. So many animals. We did a balloon tour as well. Do that and take three days. In Navaisha we did cycle in Hells Gate and boatride on the lake (lots of hippos). Also very nice.
Everything was absolutely amazing. Communication beforehand very smooth. Same when we arrived. Hotels as we wanted them. Alex was the best. He clearly loves animals and went out of the way to make sure we had a great experience.
Can recommend to everyone!
AT
Email Balazs | 50-65 years of age | Experience level: 2-5 safaris
Good value safari for a moderate price, friendly and flexible service.
Alex was a very patient and attentive driver, who balanced well the usual quest for the Big Five with our love for birds, monkeys, and little creatures. He was reasonably knowledgeable about the animals and the Nakuru Lake National Park itself. The open top (and tidy) AWD Toyota Hiace van was well suited for Nakuru's maintained dirt tracks, however, it would not be my first choice for the Masai Mara, where roads and tracks defy European concepts of what a road is supposed to be ;) , and thus could be limiting your experience. Strongly recommended for Nakuru, Naiwasha, and Nairobi National Parks.
Email Michele | 20-35 years of age | Experience level: first safari
great trip,but be careful when reserving
Tough to provide a review for this one - on the one hand the actual trip went really well, and we had a fantastic experience with Paxton (our driver). Would really recommend him, he’s great company and really knowledgeable.
On the other hand the organization was a bit trickier - they were responsive, 24/7 but also sneaky. When organizing an addition to the safari, we were given quotes that included park entry fees that were double the official ones. When confronted about this they did not back down, and tried to justify them with bogus “late booking fees”. I ended up booking that part with another operator.
Similarly, on a separate safari organised by my partner, they tried to sell “driving out of the park” as a morning safari.
Would very much recommend doing your own research and asking questions when booking
Reply from Kevic Tours and Travel
Posted on Jun 22, 2024Thank you for sharing your feedback with us.
We are delighted you had a fantastic experience with Paxton and found him knowledgeable and great company. We will certainly pass along your commendations to him. As our reviews show, customer-oriented service is a core value at Kevic Tours and Travel, shared across the board with our employees.
We deeply regret the issues you faced in organizing your safari. We want to assure you that we take transparency and fairness seriously, and we are actively working to address these concerns.
We want to clarify that Kenya Wildlife Service (KWS) issued new park fee directives to take effect on 1st January 2024., available at this link: https://kws.go.ke/content/draft-rules-and-regulations-conservation-fees-period-2023-2025.
There are ongoing negotiations in court to oppose the increased rates. Still, we must use the official rates at the time of costing to avoid inconveniencing clients during travel. Based on your request to visit Nairobi National Park, we shared the 2024 rates of $100 per adult. We apologize for the miscommunication that might have occurred because of this.
Regarding the morning safari in Masai Mara, the park entry fee increased from $80 per person per 24 hours to $100 per 12 hours, effective January 2024. On checkout day, your friend, Clemence Moinier, requested an extra game drive with the pop-up roof open for better game viewing. This deviated from the agreed-upon enroute game drive with the pop-up roof closed while exiting the park within the transit window up to 10:00 am, as outlined in the package and as per standard park policies.
The designated driver guide, and the office both made every effort to communicate the situation to your friend. To ensure her satisfaction, we absorbed the additional fuel and driver’s allowance costs and provided an extra game drive (morning-afternoon) at no additional charge.
Additionally, we regret any confusion regarding the "morning safari" and will review our communications to prevent such misunderstandings. A 12-hour validity ticket means that the game drive is valid for the day you enter the park, from 6:00 a.m. to 6:00 p.m. In cases where the client is staying at a property located inside the game park, the regulations allow a park exit window of up to 10:00 a.m. on the following day. We usually utilize this window to offer an en-route game drive, during which the pop-up roof must remain closed. Otherwise, the authorities will treat it as a game drive and demand payment for that day, and in some cases, impose fines to both the clients and the tour operator.
We also wish to observe that Paxton took your travel party on an extra morning game drive in Amboseli National Park without additional charges.
As a matter of policy, we strictly adhere to using the official, published park entry fees. We do not mark up these fees. Your feedback is of utmost importance to us as we continuously strive to enhance our services. We value your understanding and look forward to the opportunity to serve you better in the future.
Please feel free to contact us if you have any further concerns or questions. We have also emailed you to discuss this further and reach a satisfactory conclusion for both parties.
CZ
Email Marek | 35-50 years of age | Experience level: 2-5 safaris
Great people, great communication before arrival, timely responses, tailored to specific needs
Kevic tours is a top Safari operator. From the beginning when we started our planning, Truffy was amazing with listening to our needs and made great effort to make our holiday memorable. From the first contact Truffy was alway online to answer our questions, help to plan our transfers, and check on us before arrival that we did not forget anything (visa, things for safari, etc.). Our driver & safari guide John was excellent & safe driver, caring person, trying his best to make our short visit to Masai Mara as memorable as possible. We spend together 2 short days, and we left each other as friends :)
AE
Email Kev | 35-50 years of age | Experience level: first safari
Fantastic
Thanks to Kevic tours me and my family just had one of the best days in Amboseli the driver knew the park very well and took us to the best spots for animal viewing.I highly recommend them any time.
Email Daf | 35-50 years of age | Experience level: 2-5 safaris
Extremely helpful and made the whole trip amazing!
The whole experience was very simple. Truffy was very informative and knowledgeable, and helped arrange a bespoke safari for me which met all my wants and felt comfortable and not too hectic. Communication was great, by email and whatsapp, and she even met me in Nairobi at the start and end of my safari to make sure everything went smoothly. I opted for the luxury accommodation and both properties were perfect; beyond my expectations. The driver and tour guide made the trip amazing, with his excellent knowledge of the country and wildlife. I'd say the booking was great value for money and I can't fault a single thing. I've already recommended them to a couple of friends and colleagues who are looking to book for next year.
PH
Email Jonna B. | 35-50 years of age | Experience level: first safari
Very responsive, great service!
Kevic Tours was very professional on the get go, from our first communication (sending of quotation) until the time they dropped us off. They gave some flexibility in our schedule, and accommodated my last minute booking of hot air balloon without fuss. They’re also very easy to talk to, even during the trip. We definitely had a great time with Grace and Morris!
AE
Email Nicoleta | 20-35 years of age | Experience level: first safari
Amazing experience with Kevic Tours
The trip we had with Kevic Tours was amazing, it was a private tour so we had the car to ourselves. Cyrus was such an amazing tour guide with so much knowledge about the places and the animals in Kenya. My favorite was the Maasai Mara Reserve and the Amboseli Park, with plenty of animals to see around. Breathtaking experience
Great comunication and perfect organisation!
First of all comunication was great, they were responding to all questions very quick and were very helpful. Special thanks to Bob, who was very patient and found solution to every problem that we had while preapering to our Safari. And during safari everything was like in quote, car was comfortable and clean, hotels were even better than we expected, our guide was open to every new idea that we had and was elastic with changing plans. So I totaly recommend this company!
DE
Email Daniele | 20-35 years of age | Experience level: first safari
Very good communication with Kevic Tours (Bob) and s Great tour guide/driver (Douglas).
The safari with our Tour Guide / Driver Douglas in Masai Mara was simply fantastic! Douglas always made an effort to fulfill our wishes, making the experience particularly enjoyable. The diversity and quantity of animals in Masai Mara Park pleasantly surprised us – an impressive safari. The accommodation at Zebra Plains Camp also made our stay perfect. Regarding the vehicle, there were some minor issues such as a flat tire and engine problems, but Douglas always swiftly fixed them. Overall, an unforgettable journey with Kevic Tours that we highly recommend!