Reviews

Sort By: Date Most Helpful Rating 11-20 of 27 Reviews
Andreas   –  
Belgium BE
Visited: February 2024 Reviewed: Feb 14, 2024

Email Andreas  |  35-50 years of age  |  Experience level: 2-5 safaris

Great plan, excellent execution and super price
5/5

We did an one day Akagera safari, were picked up by Kigali hotel. Your guide was excellent, expert, friendly and great driver. We enjoyed a great safari day! Everything went as per plan and price and communication with the agency amazing!

Symone M   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 19, 2024

Email Symone M  |  35-50 years of age  |  Experience level: first safari

Made our time really special! Would highly recommend
5/5

We thoroughly enjoyed the tour to Lake Kivu and the Muzanze district. Jonathon our guide was both knowledgeable and friendly. The trip was organised seamlessly and i especially liked that the car came equipped with wifi. The highlight of the day was definitely our trip to the Muzanze District where we got to spend some time with the gorilla gaurdians. My boyfriend and I recently got engaged and they preformed a whole wedding ceremony for us which was super sweet!
Jonathon also took us to a really nice local spot by the lake to eat which was delicious! The day was jam packed with things to see and really gave us a new appreciation for Rwanda and its people. If you are on the fence about booking this please take it from me and just book it! You won't regret it

Astrid   –  
United States US
Visited: February 2024 Reviewed: Feb 25, 2024

Email Astrid  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing Experience
5/5

I traveled by myself and I got the best rate and quality service from the staff, they promptly resolved any question I had prior to my adventure. Justin was my guide, he arrived to my hotel few minutea before the pick up time, and since the moment I started my journey he was amazing, he is very knowledgeable, kind and respectful. I had the best experience and would love to come back.

K Gin   –  
Singapore SG
Visited: March 2024 Reviewed: Mar 15, 2024

Email K Gin  |  50-65 years of age  |  Experience level: first safari

Professionalism beyond expectations
5/5

First time to Africa and first time Rwanda. Was recommended Silverbird Tours for the mountain gorilla trek.
I was very well looked after, and we followed the program and even made unscheduled stops and detours.
My guide Jonathan Rukundo was most informative and articulate and well red not just about Rwanda, Mountain gorillas, but also about world affairs. A great insight for me.
The mountain gorilla trek was an amazing experience. It is difficult to describe and the best way to state it is to experience it!

Michelle C   –  
United States US
Visited: March 2024 Reviewed: Apr 13, 2024

Email Michelle C  |  50-65 years of age  |  Experience level: 2-5 safaris

Trip to Nyungwe National Park
5/5

Every time I have visited Rwanda for work, I've reached out to Peter and Silverbird Tours Agency to schedule side trips. On two previous trips, I booked trips with Silverbird to visit Akagera National Park and the mountain gorillas. In March of this year, I contacted Peter regarding Nyungwe National Park.

Peter put together an amazing 2-day itinerary, starting from Kigali. On the way to Nyungwe, we stopped at the fascinating King's Palace with its replicas of traditional, thatched royal quarters as well the modern palace of Rwanda's last king. The long-horned Inyambo cattle, descendants of the king's herd, are alone worth the trip. There is also a lovely outdoor cafe with very good food and an excellent souvenir shop on the grounds.

The next day, we tracked chimps early in the morning - after about an hour or so, our guides located a group traveling on the ground and followed them as they moved up into the tree canopy. We spent a good two hours with the chimps sitting in trees above our heads. After lunch, we hiked through a primordial forest to a breathtaking waterfall. It was truly a spectacular hike, one of the best of my life. The park ranger assigned to us (you cannot hike on trails in Rwandan national parks without one) was impressively knowledgeable - she knew the Latin name of every tree and bird I asked about. During the return trip, a cloud descended on the forest to create a dreamlike scape of silhouetted parasol trees, ferns, and tangled vines, with a few pops of color from wildflowers along the path.

After the hike, we visited a group of women working on a tea plantation to learn about the process of tea production - how tea leaves are picked and sorted by hand before they are bagged and sent to a nearby factory for processing. We joined the women and practiced picking leaves ourselves. Afterwards, we stopped at a local shop to try samples of tea, learn more about how teas are tasted and assessed at auctions (tea tasters are like wine sommeliers in their knowledge and ability to pinpoint where a particular tea originates) and purchase dried tea to take home. (FYI, Rwandan tea is among the most highly valued tea in Africa.)

The next day, we did the famous canopy walk inside Nyungwe, an experience that literally took my breath away: I'm not usually afraid of heights, but my breathing immediately became sharp and shallow, and I had to consciously calm my nervous system down a bit! The suspension bridge rocked a bit, which didn't help, but we continued on, above the broccoli tops of ancient trees and the forest floor far below - suspended above the tapestry of tangled branches and vines that yesterday formed the verdant, living ceiling towering above us on our hike to the waterfall.

After the canopy hike, we stopped at the Murambi Genocide Memorial Centre, one of several genocide memorials across the country. The Murambi Centre is on the campus of a former technical college, where some 20,000 Tutsis were killed in 1994. It's hard to put in words the impact of visiting this memorial, one of the most powerful experiences I've ever had. It's a very emotionally difficult place to visit, but I was very grateful to Peter for including this stop. I've read quite a bit about the genocide, but it's an altogether different experience to visit a place where it happened.

Before reaching Kigali, we made two last stops: a coffee plantation started by a Rwandan where we sampled some of the best coffee I've ever tasted and an elegant cafe/craft shop (unfortunately, I forget the name) before we arrived back up in Kigali.

I was truly amazed by how many great and varied experiences Peter put together in only 2 days. I've now experienced three of the best short trips of my life with Silverbird. I trust Peter and his team immensely and always enjoy his company. I now consider him a friend and will be sure to contact him again next time I'm in Kigali.

Birgit   –  
Germany DE
Visited: May 2024 Reviewed: May 9, 2024

Email Birgit  |  35-50 years of age  |  Experience level: first safari

Exciting Tour!
4/5

I went to Akagera for a day with Silverbird and they tried hard to find a travel compagnon for me as I did not want to go on my own. At Akagera Justin tried hard to find all the animals. We did and the Safari car was excellent for this. If you want to have indept information about wildlife at Akagera, book a ranger in addition. overall: recommendable.

Corey   –  
United States US
Visited: May 2024 Reviewed: May 13, 2024

Email Corey  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent care and service for my boss in Akagera National Park
5/5

I contacted Silverbird to help arrange a very last-minute tour of Akagera National Park for my boss. I believe I contacted them within a week of her intended visit. I live in the United States, so even with a 6-hour time difference, Silverlake proposed an itinerary, accepted feedback, made revisions, and completed my payment in almost exactly 24 hours, continuing to communicate with me long after regular business hours in Rwanda.

Throughout my boss's visit, they kept in near constant communication with me, confirming her pick-ups and drop offs, sending me a list of wildlife highlights she experienced during her game drives, and even sent me a photo! She received VIP care, while I received peace of mind.

My boss's feedback of the trip was that it was a "terrific" tour. She specifically singled out Justin as an excellent guide, who she highly recommends.

I would eagerly trust Silverlake again in the future for any travel to Rwanda. Highly recommended!

Tega Adeaga   –  
United Kingdom UK
Visited: May 2024 Reviewed: May 23, 2024

Email Tega Adeaga  |  20-35 years of age  |  Experience level: first safari

The best Safari Tour in Rwanda!!!
5/5

Peter was an amazing guide who made it his mission for me to see at least 1 of the Big 5 as it was my first ever Safari.

Communication with the guide and agency was perfect. They sent me reminders and confirmations on the days leading up to the Safari.

100% recommend to anyone visiting Rwanda!

Susan   –  
United Kingdom UK
Visited: May 2024 Reviewed: May 30, 2024

Email Susan  |  50-65 years of age  |  Experience level: 2-5 safaris

Really helpful, professional and committd to providing a brilliant day out.
5/5

The day was amazing, all staff friendly and extremely helpful in re-schedualling our trip which was delayed due to flight cancellation. They could not have been more helpful.
Drive/guide great. Really comfortable transport and good lunch.
The gorilla hike was tough, but totally rewarding and the gorilla experience wonderful. So close and intimate experience.

Brianna   –  
United States US
Visited: May 2024 Reviewed: Jun 4, 2024

Email Brianna  |  20-35 years of age  |  Experience level: first safari

Justin was the absolute best guide I could have asked for and made it a day I will remember forever
5/5

My experience with Silverbird was nothing short of amazing. Justin was the absolute best guide I could have asked for and made it a day I will remember forever. He went above and beyond, making me feel so welcomed in Rwanda and he was so well informed on the history and key points of Rwanda.

The booking of the tour was seamless and easy. The staff went out of there way to ensure I had the experience of a lifetime :)

Average User Rating
4.9/5
Rating Breakdown
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