Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 73
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 75 Reviews
Naga   –  
United States US
Visited: February 2024 Reviewed: Feb 19, 2024

Email Naga  |  20-35 years of age  |  Experience level: first safari

Our maiden trip to Africa with Serengity Clarity was Amazing!
4/5

Our safari guide with Serengity Clarity, Adrian, was super nice and resourceful. He was very familiar with the game routes all over Tanzania, and we caught a glimpse of all the big five during our safari rides. The agency had some rough edges when it comes to coordinating pickups from/to airport. the local TZ airlines were unreliable given missing baggage and cancelled flights but the agency did their best to accommodate the changes around them. Overall, happy with Frank and the Serengity Clarity team.

Elisa   –  
Finland FI
Visited: December 2023 Reviewed: Dec 23, 2023

Email Elisa  |  35-50 years of age  |  Experience level: first safari

Well organized and personalized experience
4/5

Warm lunches, great tent camp accommodation, the guide made sure we spotted all possible animals. The Wi-Fi and wine were a nice extra! Great Whatsapp communication before and during. The safariguide was a bit passive and uninterested to share extra information; answered all questions but didnt take much initiative in conversation. We added the waterfall and hot springs tour as an extra day and it was a great choice. For that the guide was great and We truly recommend seeing these places! All in all, an unforgettable four days, thank you!

Caroline   –  
United Kingdom UK
Visited: October 2024 Reviewed: Nov 6, 2024

Email Caroline  |  50-65 years of age  |  Experience level: first safari

Fabulous experience
5/5

Great service from first communication with Frank. Nothing was too much trouble when changes were requested in the planning stages. Everyone involved was reliable. The safari was beyond our expectations. Kelvin our guide was amazing, sharing his knowledge and enthusiasm about nature and his culture with us throughout the 7 days we were with him. I doubt a better guide exists. It was a perfect holiday and one none of our family will forget.

Kristen   –  
United States US
Visited: October 2024 Reviewed: Nov 5, 2024

Email Kristen  |  35-50 years of age  |  Experience level: first safari

Exceptional safari experience with outstanding guides and top-notch service!
5/5

We are so happy with our decision to use Serengeti Clarity to plan our trip and guide us on safari in Tanzania! With so many tour companies to choose from, the decision was overwhelming. We initially reached out to five companies for quotes, and Serengeti Clarity stood out immediately during the planning phase. They were incredibly responsive, accommodating to our requests, and quickly customized an itinerary that was perfect for us at a reasonable price.

Nearly every aspect of our trip exceeded our expectations. The jeep was very comfortable, the food delicious, and the accommodations were great. We saw SO many animals including the Big 5, zebras, giraffes and so much more. Highlights included staying at a tented camp in the Serengeti, our guided Kilimanjaro hike with Matthew, a walking safari in the Ngorongoro conservation area, unforgettable wildlife sightings, and, most importantly, our amazing safari guide and jeep driver, Johnson.

Johnson truly made our safari experience magical. He was warm and relaxed, a skilled driver, expert animal spotter, extremely knowledgeable, and fun to be around (which is important when you’re spending so much time with your guide!). We learned so much from him about the animals, parks, and local culture.

We also appreciated the support that Frank and Peter provided leading up to and during our trip. Their responses were always extremely quick and gracious.

We highly recommend Serengeti Clarity—especially our safari guide, Johnson, and our Kilimanjaro hike guide, Matthew!

Matt G   –  
Australia AU
Visited: October 2024 Reviewed: Nov 1, 2024

Email Matt G  |  35-50 years of age  |  Experience level: first safari

Amazing local Safari Company!
5/5

I booked with Serengeti clarity after a reading the reviews. Frank the owner was easily contactable and very friendly! He offered great tours at great prices. From the moment we arrived at Kilimanjaro Airport Serengeti Clarity were amazing! We were met by a driver who drove us to Arusha for the night before our safari started. The next morning we were greeted by one of the best tour operators in the business, Temba. For the next 5 days we had the most amazing safari. Temba was very knowledgeable his facts and information on Tanzania and the safari locations and wildlife were unbelievable. We saw so many animals (including the big 5) thanks to Temba. The accommodation we stayed at was also really great!

Would highly recommend booking through Serengeti Clarity!

Fuju   –  
United States US
Visited: October 2024 Reviewed: Oct 28, 2024

Email Fuju  |  35-50 years of age  |  Experience level: first safari

Great value for money. We had the best guide ever!his name is Hasen
5/5

I recently had the pleasure of taking a tour with Hasen, and I can't recommend him enough! Our tour guide, Hasen, was truly exceptional. His knowledge, enthusiasm, and personal touch made the experience unforgettable. He went above and beyond to ensure that everyone felt included and engaged, sharing fascinating stories and insights that brought the sights to life.

The itinerary was well-planned, allowing us to explore at a comfortable pace while maximizing our experience. Hasen's passion for the area was evident, and his tips and recommendations were invaluable.

If you’re looking for a memorable tour with a fantastic guide, I highly recommend you get Hasen as your guide!

Toni S   –  
Australia AU
Visited: October 2024 Reviewed: Oct 28, 2024

Email Toni S  |  35-50 years of age  |  Experience level: first safari

The Adventure Of A Lifetime!
5/5

When it came to choosing a tour operator in Africa, there were so many options it was incredibly daunting. I could have gone with a global company like Intrepid, but it was important to me to support a local business on the ground, rather than working with a middle man.

I’m so glad I stumbled upon Serengeti Clarity. Frank was fantastic to deal with. We wanted to combine seeing Kenya and Tanzania in the one trip. We just let him know what we wanted to see, and our budget, and he designed an itinerary for us to tick all our boxes.

The trip itself has been absolutely flawless, with the Kenyan operator and Serengeti Clarity working seamlessly together. Our guide in Tanzania, Abdul, is so kind and thoughtful, and has looked after us every step of the way. He has gone out of his way to ensure we see everything we want to see (The Big 5!), and is always checking on us to ensure we’re having a wonderful time. He even took me to see the village nurse when I wasn’t feeling well to get some electrolytes. Abdul is very knowledgeable, and carefully balances maximising our experience with respecting the wildlife. Above all he is a safe driver and a consummate professional. Anyone would be lucky to have him as their guide for this amazing adventure.

I cannot thank the entire Serengeti Clarity team enough for making all our dreams come true. This has been the adventure of a lifetime, and one we will never forget.

Gustavo   –  
Israel IL
Visited: October 2024 Reviewed: Oct 24, 2024

Email Gustavo  |  50-65 years of age  |  Experience level: first safari

Superb service and care
5/5

Everything was well planned despite the frequent changes we did due to changes in our flights.
The lodges and hotels were very good.
Kelvin the guide is a real Legend. Knowledgeable on wildlife, the life of different tribes, geology and landscape as well as up to date with news and country information. First day we arrived late and he managed to drive to the Ngorongoro conservation area even at night.
The safari was spectacular seeing the big five and allways taking the best spot near the animals.
Kelvin was very attentive to any need also providing Maasai natural medicine when feeling not well.
The original Maasai Lodge is a must.

Gillian   –  
United States US
Visited: October 2024 Reviewed: Oct 17, 2024

Email Gillian  |  20-35 years of age  |  Experience level: first safari

Spectacular experience from start to finish
5/5

We organized a 4-day private safari for our family of 3. Our daughter was almost 2 years old, so I had a lot of questions about safari with such a young child. They answered all of my questions in the months leading up to our trip. They even provided a car seat in the jeep for us!

Top reasons to book with them:

-Guidance & customized itinerary before you arrive
-Great jeeps, guide, meals, and accommodation options
-Better pricing than going through a middle man platform

Our trip exceeded all of our expectations. Hassan Amir was such a wonderful guide and was so patient with our daughter! With his help, we managed to spot the big 5 without even venturing into the Serengeti, since I wasn't comfortable camping at our daughter's age. The accommodations they recommended were very nice and all of the meals at the lodges were fantastic, authentic dishes. We also loved the hot meals they provided out in the national parks and enjoyed the wine too! The jeep was in excellent condition and the pop top helped us get so many great photos. While we saw many other jeeps at the parks, not all had the pop tops, but I highly recommend working with Serengeti clarity to make sure you have that opportunity!

Overall, I would absolutely recommend booking with Serengeti clarity. It's clear they have significant experience helping you handle all of the logistics from afar with many industry partners on the ground, so you can be assured of a great safari once you arrive. Their customizable itinerary, private tour options, excellent pricing, and focus on the small details really sets them apart.

Bre   –  
United States US
Visited: October 2024 Reviewed: Oct 16, 2024

Email Bre  |  20-35 years of age  |  Experience level: first safari

Great driver
5/5

Abdul was a great driver. We got to our destinations safely. We had plenty of waters, juices, cokes, and snacks. It was also nice to have WiFi in the car. He was very informative about the wildlife in the Serengeti.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 73
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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