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Explorian Safaris
- Office In:
- Size:
- 1-5 employees (Founded in 2022)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $250 to $580 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CA
Email P. | 50-65 years of age | Experience level: 2-5 safaris
The company could benefit from updating their equipment. Shop around.
Communication was quick but it was troubling that the lodges advertised, one of the reason this company was chosen, were suddenly unavailable once the deposit was made. Even after a change to those accommodations there was a further change. The first and last accommodations were phenomenal but the second was below the standard of any place I stayed in Tanzania despite being called a luxury lodge. I am not sure if the driver was skilled or just very lucky. The speed at which we travelled on dirt roads in my opinion far exceeded the capabilities of the vehicle and placed my safety at risk. It was difficult to appreciate the stunning animals and the incredible scenery while veering across the road avoiding oncoming vehicles who were in their own lane.
Reply from Explorian Safaris
Posted on Sep 16, 2024Hi Patrick,
Thank you for sharing your feedback on the recent safari experience. We truly value your input and would like to address the points you've raised:
We sincerely apologize for the changes in lodges. During the high season in August, accommodations fill up rapidly, and lodges only confirm reservations once payment is received. Unfortunately, credit/debit card transactions can take up to 3 days to process, which may have led to the unavailability of the originally selected lodges. Despite our best efforts to secure top-tier accommodations, we regret that one of the lodges did not meet your expectations.
Your safety is our utmost priority. Following your feedback, we have taken immediate action and have terminated our employment contract with the driver. All our drivers are strictly instructed to adhere to park speed limits, and we will ensure that this is rigorously enforced going forward.
Thank you once again for bringing these matters to our attention. We are committed to improving our services and hope to provide a better experience in the future.
Warm regards,
Azhar Gafoor
Explorian Safaris