SafariBookings has received complaints from clients about Mbio Mbio Safaris.

Reviews

Sort By: Date Most Helpful Rating 1-10 of 14 Reviews
Jane   –  
Zambia ZM
Visited: February 2023 Reviewed: Feb 25, 2023

Email Jane  |  under20 years of age  |  Experience level: 2-5 safaris

Incredible safari
5/5


We booked a safari with Mbio Mbio Safaris who came recommended by a friend that went on this trip, and it was the best decision we could have made! Zawadi helped to arrange and customize the trip to our needs and was available to us 24/7. The itinerary was very detailed, and everything was organized seamlessly as described. Our driver, Siya was exceptional. His knowledge and passion for his job and the animals were incredible. He helped make our trip a memorable one.

Bernice   –  
United Arab Emirates AE
Visited: February 2023 Reviewed: Mar 1, 2023

Email Bernice  |  20-35 years of age  |  Experience level: first safari

Best safar ever
5/5


Truly an incredible experience, and one I will never forget! Our guide Emmanuel had a great amount of knowledge on everything we encountered, in addition to being friendly, funny and warm. All of our interactions and hotel stays exemplified an unmatched level of hospitality, and the accommodations themselves were gorgeous and luxurious. The safari itself was absolutely incredible - Emmanuel knew exactly where to go to find interesting animals, and the wildlife venture so close to your car you could practically touch them (though of course you shouldn't!). Over all, Mbio Mbio Safaris did a truly fantastic job organizing and hosting our safari, and we would love to go again someday!

Liana   –  
Switzerland CH
Visited: April 2023 Reviewed: Apr 26, 2023

Email Liana

Exactly what we were looking for
5/5

Asante sana for this amazing memorable experience. Everything was perfectly organized for a smooth trip. Our guide Silva made sure to answer all our questions, had a wide knowledge about the wildlife and flora and made sure that everyone is enjoying the Safari. Our cook Ali was outstanding, he prepared a wide variety of freshly homecooked delicious meals. The camp locations were absolutely stunning, due to low season we were the only group on the campgrounds. I can highly recommend Mbio Mbio Safaris to other travelers.

Michael and Lourdes   –  
United States US
Visited: May 2023 Reviewed: May 23, 2023

Email Michael and Lourdes  |  50-65 years of age  |  Experience level: first safari

Our tour was amazing !!!
5/5

Tour operators water fall tour was excellent! Service was magnificent . We did matarubi water falls coffee tour and tribe visit . I would totally book with them again .

Juan DM   –  
Spain ES
Visited: August 2022 Reviewed: May 29, 2023

Email Juan DM  |  20-35 years of age  |  Experience level: 2-5 safaris

I had a nice guíe that pass the day with us ,we visited amazing place during the whole day ,was amaz
5/5

I had a nice guíe that pass the day with us ,we visited amazing place during the whole day ,was amaz

HYEONA   –  
South Korea KR
Visited: May 2023 Reviewed: Jun 1, 2023

Email HYEONA  |  20-35 years of age  |  Experience level: first safari

The safari that gave me an unforgettable time in my life
5/5

It is not easy for an Asian woman to travel to Africa alone. Even walking and sleeping normally. However, Mbio Mbio safari gave me an unforgettable time as a solo traveler, and I was so happy throughout the tour.
My sincere thanks to the three of them: chef Ebdala, guide Laurian, and driver Noel. They prepared a separate tent for me to rest comfortably, and also provided an English interpreter. They served me a delicious course meal. They have given me so much kindness that I can't use it all.
The animals, which are the core of the safari, were also guided so that I could see a lot, so I was able to see sights I would never see again. I also thank boss David, who came to my accommodation to say thank you when I returned from the tour. I would definitely recommend Mbio Mbio safari to those traveling alone.

Silvia   –  
Italy IT
Visited: July 2023 Reviewed: Aug 9, 2023

Email Silvia  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Silvia and not that of SafariBookings.
Thieves and disorganized
1/5

I decided to organize a safari with this local agency and I couldn't have made a WORSE choice!
We left on July 9 and finished on July 12 and there was not a single day when anything was arranged as planned. All the places that he had arranged for us to sleep were then changed at the last minute, WITHOUT EVEN NOTIFYING US. I can understand that the period was loaded with tourism and that there could be changes in the process but giving notice seems to me to be a matter of fairness. In addition we were asked for 300 euros at the time for a tented, of course we refused to pay them but had to fight for more than an hour.
He had told us he would arrange, INCLUDED ALREADY IN THE PRICE, both the outbound and return flights (Zanzibar - Kilimanjiaro Airport and Arusha - Zanzibar). I PERSONALLY PAID for the first one from Italy because he couldn't arrange it and he guaranteed that he would at least make arrangements for our return flight.... OBVIOUSLY, WE ALSO HAD TO PAY FOR THE RETURN FLIGHT, HAVING ALSO HAD TO POSTPONE THE RETURN BY ONE DAY because THERE WERE NO MORE FLIGHTS. The total lost for hotel + flight is 530 euros. He promised that at least that money would be given back to us but clearly not even that.
For a modest 2700 euros we had 3 days of INCUBE safari, luckily the incredible animals seen soothed our spirits a bit, otherwise it would have been a real tragedy.
Do not book with this totally INAFFIDABLE agency!!! DAVID, is the name of the man who "organizes" your tour and he is practically a scammer since in addition to the money we gave him, he also stole our money that he never returned!

Daniele   –  
Italy IT
Visited: July 2023 Reviewed: Aug 9, 2023

Email Daniele  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Daniele and not that of SafariBookings.
Nightmare
1/5

Terrible experience. Totally disorganized. They don't even give you a receipt when you give them money, they didn't book the rooms they told you or the flights. Unreliable! They don't give you back a single euro of what they promised you. Rely on an agency that rather charges you more but doesn't screw you over because it ruins a beautiful experience.

Mat   –  
Netherlands NL
Visited: July 2023 Reviewed: Aug 24, 2023

Email Mat  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Mat and not that of SafariBookings.
Scammer. Asks for deposit and makes promises that are not kept
1/5

Seems very professional in the beginning but did not keep the promises made and changed the schedule to his liking and convenirnce to make more money for himself.

I planned 8 safari day tour and managed to actually do only 3 days. The rest had to be cancelled or changed because of external factors.

Despite having agreed on a refund and getting a confirmation from the official email, they never refunded the money.

I dont recommend going to them for this.

Ali Ghosn   –  
Qatar QA
Visited: August 2023 Reviewed: Sep 3, 2023

Email Ali Ghosn  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Ali Ghosn and not that of SafariBookings.
I feel scammed
1/5

I believe that this operator is running a complete scam. The so-called "David", if that even is his real name, in my opinion he is a deceitful individual who charges money/deposits for fictitious bookings. He can be reached at +255 614*** 104, and claims his name is David. I've seen his face in a couple of pictures, and I have also met him in person. If you are currently in touch with this man for a Safari Trip, I strongly advise you to cease all communications with him and seek another Tour Operator. I feel defrauded because I transferred a deposit to him over three months ago for our Safari Trip. He did absolutely nothing in return, forcing me to plan the entire trip myself. Needless to say, I have yet to receive a refund."

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