Reviews

Sort By: Date Most Helpful 11-20 of 29 Reviews
Devi   –  
Netherlands NL
Visited: April 2024 Reviewed: Apr 16, 2024

Email Devi  |  50-65 years of age  |  Experience level: first safari

Trust, quick reply and friendly
5/5

Dear Habil,

We couldn’t imagine a better guide than you. We really enjoyed during our two days safari trip.
You were always friendly and have a positive energy. You are a very good driver too, this you need for the whole safari trip. You knew the roads and routes in the park, what helped to enjoy more. You were always on time and despite of some very difficult roads, you were always trying to find the spots. Thank you so much.

Also my thanks to Bridget. You replied so quickly with all our questions, always kind and you did your most best to arrange our trip in one day what is really unbelievable.

It was our first time and we had to do a lot of research. Mostly every agency advice a two night tour. We didn’t had that time. But in two days/one night we saw the most beautiful animals from the park. In our believe we had the best price, value and experience we could get. We would recommend the private tour, it was for sure the best choice we made.

AA Mara lodge was really beautiful, very natural and around the lodge we saw from near so many beautiful giraffes and zebras. Even better than in the park. The pictures on the website are different than the personal experience. It was more beautiful than the pictures. We liked our private lodge, clean, enough space and all for us with the private balcony. The lunch is a la carte and was more than good. The dinner is a buffet. The staff is also too kind.

Thanks so much to Gemfinders Tours and of course Habil for giving us this beautiful experience.

Kind regards,

Antonio & Soenita

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Apr 18, 2024

Dear Antonia & Soenita

Thank you for your honest and positive review on the safari we arranged for you. You were cooperative as well that is why it was so much easier to make the plans in one day. Thank you and we are look forward to serving you again in future.

Pat and family.   –  
South Africa ZA
Visited: April 2024 Reviewed: May 9, 2024

Email Pat and family.  |  65+ years of age  |  Experience level: over 5 safaris

We found our tour operator very knowledgeable, obliging and helpful.
5/5

We found all our queries and questions were answered efficiently and promptly by Bridget. The tour
was good value for money. Everything was done on time. Habil, our tour guide was great company and handled everything that arose efficiently and in a very relaxed manner. He is the best driver we've ever been with...... I'd love to visit the Massai Mara again..... Just loved it...

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on May 9, 2024

Dear Pat,
Thank you for your honest and positive review on the safari we arranged for you and we are look forward to serving you again in future.

Jackson Kirubi   –  
Kenya KE
Visited: April 2024 Reviewed: May 11, 2024

Email Jackson Kirubi  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent & Timely
5/5

I book safari with Gemfiders and Safaris, the communicating was perfect, they planned everything perfectly and quick to reply. My 3 days to Masai Mara was amazing, the hotel was a budget one within our means, they exceeded our expectations. I'll always recommend them.

Brona Jaros   –  
Czech Republic CZ
Visited: April 2024 Reviewed: May 17, 2024

Email Brona Jaros  |  20-35 years of age  |  Experience level: first safari

Excellent experience
5/5

I had a great experience with Gemfinders and I want to thank especially to Habil who was our driver and guide during a recent safari ride. He is an exceptional driver and guide, passionate and knowledgeable about wildlife and environmental conservation. His skill behind the wheel ensured our safety and comfort as we explored Kenya's diverse landscapes. Habil's friendly demeanor and willingness to go above and beyond for customer satisfaction make him one of the most reliable individuals I've encountered on my African travels. I can recommend his service to everyone. :)

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Sep 5, 2024

Hello Jaros.
Thank you for your honest and positive review on the safari you did with us
We are glad you enjoyed, we are very pleased that you recommend us to other tourists interested in visiting Africa.
Gemfinders Safaris is looking forward to doing another safari for you in future

Dulanjanee   –  
Qatar QA
Visited: June 2024 Reviewed: Jun 20, 2024

Email Dulanjanee  |  20-35 years of age  |  Experience level: first safari

The tour operator offers seamless, personalized travel experiences with exceptional customer service
5/5

I had a fantastic experience with Gemfinders Tours and Travel. Their service was excellent, and they accommodated last-minute changes seamlessly. Highly recommend!

Alex   –  
Somalia SO
Visited: July 2024 Reviewed: Jul 29, 2024

Email Alex  |  20-35 years of age  |  Experience level: 2-5 safaris

Brian was very helpful and available to organize the perfect safari we expected.
5/5

We had an amazing safari, everything went perfectly. Our driver Bernard was great, all our expectations were met and ever more.
I strongly recommend the tour with this operator.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Jul 30, 2024

Hello Alex.
Thank you for your honest and positive review on the safari you did with us
We are glad you enjoyed, we are very pleased that you recommend us to other tourists interested in visiting East Africa.
Gemfinders Safaris is looking forward to doing another safari for you in future

Kate   –  
Germany DE
Visited: August 2024 Reviewed: Aug 18, 2024

Email Kate  |  35-50 years of age  |  Experience level: over 5 safaris

Perfection!
5/5

Our driver was punctual, educative, helpful, and kind. While we didn't manage to see all the big five, we were able to see a few animals including lions, zebras, and crocodiles, just to mention a few.
This trip was also definitely good value for money, and I can't wait to use this company again!

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Sep 5, 2024

Hello Kate.
Thank you for your honest and positive review on the safari you did with us
We are glad you enjoyed, we are very pleased to hear that you cant wait to book with us again.
Gemfinders Safaris is looking forward to doing another safari for again you in future.

NSG   –  
Kenya KE
Visited: August 2024 Reviewed: Aug 30, 2024

Email NSG  |  65+ years of age  |  Experience level: over 5 safaris

Very good
5/5

Game finders were were very good but would be the best if they chose better and understanding driver / guide for senior citizens

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Sep 5, 2024

Hello Nina.
Thank you for your honest and positive review on the safari you did with us
We are glad you enjoyed.
We have noted the issue and acted on it accordingly. Thank you and looking forward to doing a safari with you in future.

Tomas   –  
Slovakia SK
Visited: September 2024 Reviewed: Sep 10, 2024

Email Tomas  |  20-35 years of age  |  Experience level: first safari

Samburu and Aberdare safaris
5/5

We had a really good guide, which made our safaris unforgettable. I think he is the best. He had a really lot of experience. For example, nobody had seen leopard in Samburu for 4 days, but he found it. There was a really good communication with this company, they prepared for us the best itinerary according to our needs. Please prepare for paying deposit which is 100% few days before safari start. They can also be flexible if there is something missing to you or you are not enjoying any of your itinerary. We should go for 2 days to Aberdares, but once we found out there is a quite dense forrest and animals are rare to see during the day on game drives, they offered us swap for hiking on Mount Kenya National Park where we see some interesting animals.

Reply from Gemfinders Tours and Travel
Reply from Gemfinders Tours and Travel
Posted on Sep 10, 2024

Hello Tomas,
Thank you for your honest and positive review on the safari we arranged for you. You were cooperative as well that is why it was so easy to make changes to your itinearary smoothly. We also appreciate your honesty

Thank you and we are look forward to serving you again in future.

Joey   –  
Netherlands NL
Visited: September 2024 Reviewed: Sep 14, 2024

Email Joey  |  20-35 years of age  |  Experience level: 2-5 safaris

Great tour with a great guide!
5/5

The tour itself was beautiful and easy to manage and well set up. Also our driver and guide was excellent! Communication was good en clear with Gemfinders.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 29
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1
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